Senior Credit Controller at Hotpoint Appliances Ltd

Reports to: Credit Control Manager

Department: Finance

Location: Ruiru

Job Purpose

• This role is responsible for planning, directing and coordinating all receivables operation functions.
• The role aims to provide timely, accurate and complete data on debtor’s movement/performance.
• The role entail assisting the credit control manager in maintaining minimal company’s credit risk exposure at all times by adhering and maintaining the credit policy.

  Job Responsibility and Accountability

• Conducting credit risk assessment and ensuring that mitigation actions are in place.
• Supporting sales team in collection as per the set SOPs and meetings with stakeholders to resolve outstanding queries.
• Handling the account opening process by gathering documentation, performing credit checks with referees/bureaus, and seeking approval before creating customer accounts in the ERP system.
• Ensuring the debtors’ policy is being adhered to at all times and ensuring checks are done before processing customer orders raised by the Sales Team.
• Monitoring of credit accounts change in payment patterns and escalating the same on timely basis.
• Managing and maintaining excellent customers/stakeholders’ relationship.
• Issuing demand letters and monitoring progress by engaging the customer.
• Approving Credit Note requisitions for non-stock transactions.
• Reviewing Credit Facilities provided to customers and reducing exposure.
• Monitoring and reverting Credit Facility when temporary enhancements are approved as per the credit policy.
• Ensure customer statements are sent twice every month.
• Timely reconciliation of Payment Portal control accounts and online account.
• Conducting Debtors balance confirmation time to time and timely resolving any variances that may arise.
• Approving payments recorded in the ERP System by confirming receipt of funds in the bank or online payment portal accounts.
• Performing and ensuring the Receivables Team matches payments daily and as and when payments are being recorded.
• Timely and accurately uploading withholding VATs.
• Supervising Receivable team.
• Conduct risk assessments for debtors and maintain a risk register and mitigation action plans.
• Preparing monthly debtors report and ageing reports for Credit Risk Management Committee.
• Performing DSO analysis and payment patterns for customer limit and credit terms reviews.
• Carry out ad hoc assignments as assigned from time to time by the Credit Control Manager, CFO or MD.

  Qualification and Experience

• Business related degree from a recognized university.
• Professional certification in; CPA, ACCA or CCP.
• Previous work experience of 4 years in a busy Credit control/finance environment.

  Key Skills:

• Good communication and interpersonal skills.
• Ability to organize, multitask and prioritize activities.
• Teamwork and Collaboration- Ability to deal effectively and courteously with the rest of the team.
• High attention to detail, excellent analytical, computer skills, and MS Office packages.
• Knowledge and proficiency in working with ERP Systems.
• Knowledge of Kenyan tax laws and regulations.
•  Ability to successfully lead a team.