Senior Digital Innovation & AI Solution Expert Lead at UN-Habitat

Duties and Responsibilities

• Lead the strategic evolution, governance and continuous improvement of UN-Habitat digital platforms, including the corporate website, WUF web ecosystem and related stakeholder engagement platforms.
• Ensure interoperability and seamless integration across the UN-Habitat digital ecosys-tem including the corporate website, WUF website, Urban October Website, GEMS, MIND, UN-Habitat App, including archiving of past WUF sessions.
• Lead and coordinate multiple multidisciplinary teams of consultants, developers, de-signers and technical specialists, ensuring alignment with organizational priorities, de-livery roadmaps, budgets and stakeholder expectations.
• Define product requirements, implementation roadmaps and digital service improve-ments across UN-Habitat web platforms and event management systems.
• Incorporate inclusive and accessible web design standards across the corporate website, GEMS, and WUF website to ensure accessibility for Persons with Disabilities.
• Collaborate with team members on iterative development of GEMS v3.0, MIND v2.0, and other digital tools, including moderation processes, automated email alerts, and event management services.
• Own the product vision, roadmap prioritization and stakeholder engagement processes for UN-Habitat digital products and services.
• Identify opportunities for digital transformation and AI adoption across business pro-cesses, Member states, partners, stakeholder engagement workflows and event manage-ment operations.
• Collaborate with the ICT Unit on development of a tailor-made UN-Habitat App.
• Monitor, maintain, and implement security patches, software updates, and new features across all platforms in collaboration with UN-Habitat ICTS and OICTS teams.
• Take part in technical reviews and testing processes, providing troubleshooting and quick problem-solving support.
• Provide training to UN-Habitat content focal points, external partners on GEMS features, and moderators on back-end functions.
• Contribute technical expertise and thought leadership through workshops, demonstra-tions, knowledge-sharing sessions and presentations related to UN-Habitat digital plat-forms and innovation initiatives.
• Lead the identification, evaluation, governance and deployment of AI-enabled capabili-ties across UN-Habitat digital products, ensuring alignment with organizational priori-ties, security requirements and operational needs.
• Create and update user guides, tutorials, and moderation guides for all applications as required.

Qualifications/special skills

• A Master’s degree (or equivalent) in Computer Science, Engineering, or a related field is required.
• A Bachelor’s degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Minimum of 7 years of proven experience in web development, User Experience (UX) design, web best practices, responsive design and digital strategy, experience in innovative technical leadership by performing and/or overseeing the planning, development, and multi-project management is required. Technical experience in HTML, CSS, JavaScript, jQuery, and PHP; Figma, Adobe XD or other prototyping tools, working experience in Git version control and the command line is required.
• Proven experience in Drupal is required.