Senior Hardware Manager at National Bank of Kenya

Job Ref No. HR/052/2020

Division: ICT

Reporting to: Head Infrastructure & Networks

Position Scope: The successful candidate will be responsible for ensuring end to end availability, performance and capacity of hardware resources across the Bank network.

Key Responsibilities

• Generate money market and fixed income policies that efficiently manage the bank’s liquidity.
• Establish a planning process for review of performance, security, quality and capacity of all Hardware, Servers & PCs
• Oversee the administration of MS Exchange
• Continuously monitor and report the availability, performance and capacity of hardware resources
• Management of reliable, quality and secure servers within approved industry standards in order to optimize technologies
• Participate in partnerships with service providers to reduce Total Cost of Ownership
• Periodic review of available and new technologies in line with best industry practice to support business growth
• Plan and implement ICT Hardware systems as part of the Bank’s Business Continuity Management
• Fast track audit and risk register issues and ensuring the gaps are closed.
• Provide 1st level IT support for branches and business units for all NBK business Hardware and associated peripherals.

Qualifications, Experience, Skills & Personal Attributes:

• A university degree or certification in an ICT related discipline.
• Six (6) years of working experience in the administration of hardware and related desktop applications
• Knowledge of Banking policies and procedures.
• Good communication & interpersonal skills.
• Team player, ability to lead a team and ready to work under pressure.