Senior ICT Officer (User Support Services ) - 16 Positions at University of Nairobi

AD/9/200/23 - 16 POSTS

Job Specifications (Applicants shall have)

• Either a BSc degree OR a Higher Diploma in any of the following fields: Computer Science or Information system or information Technology or equivalent qualifications from a learning recognized institution plus five (5) years experience at the level of ICT officer grade ABC. In addition, should have at least one (1) year experience in computer and network support.
• Must possess the following: technical skills in networks infrastructure, communication, and service management; effective communication and good interpersonal skills and good systems analytical and diagnostic skills.

Duties and responsibilities:

• To implement, maintain and support computer and communication networks in line with the established standards.
• To train users in and provide support for proper use and access of networked resources and services.
• To implement client-level security configurations to minimize host vulnerabilities.
• To manage assigned segments of Local Area Networks.
• To adequately document network infrastructure and related issues.
• To identify skill requirements and recommend appropriate training.
• To identify tools, services and repair facility requirements.
• To perform any other duties assigned by the Deputy Director (USS&M)