Senior ICT Officer (Voice Services) at University of Nairobi

AD/9/202/23 - 1 POST

Job Specifications (Applicants shall have)

• Either a BSc. degree OR a Higher in an of the following fields: Telecommunication, Electrical/Electronic Engineering, Computer Science or equivalent qualifications from a recognized learning institution plus five (5) years’ experience at the level of ICT Officer grade ABC. In addition, must have at least 1-year experience in communication networks design and services support.
• Must possess the following: technical skills in telecommunication networks, and service management; effective communication and good interpersonal skills and good systems analytical and diagnostic skills.

Duties and responsibilities:

• To implement, maintain and support communication networks in line with the established standards.
• To train users in and provide support for proper use and access of communication resources and services.
• To configure and ensure proper functioning of communication equipment.
• To implement and enforce communication policies and standards
• To implement client-level security configurations to minimize host vulnerabilities.
• To manage assigned segments of communication Networks.
• To adequately document communication infrastructure and related issues.
• To identify tools, services and repair facility requirements.
• To Install and technically maintain billing system(s)
• To Monitor and ensure continuous improvement of services
• To Maintain backup for communication data on servers
• To perform any other duties assigned by the Deputy Director, Communication