Senior Information Systems Assistant, G7 at United Nations Environment Programme (UNEP)

Under the overall guidance of the Deputy Director, the Senior Information Systems Assistant will carry out the following functions:

Responsibilities

Data Management

• Assist in fostering digital transformation within the Division and organization by ensuring the use of digital tools to
• accelerate and amplify UNEP¿s impact and bring more transparency to knowledge of the state of our planet, as per the new Digital Transformations) subprogramme¿s objectives.
• Technical support to: capturing, compiling, analysing, visualizing, summarizing, and presenting the division¿s data on
• specific HR, Finance, Budget and Programme related key performance indicators using Power BI Dashboards and reports, including as part of the Quarterly Business Review process. Reviews and supports the update of monthly budget reports, by incorporating data extracts from Umoja, ensuring that all finance information is included and justified in terms of activities and expenditure clauses are properly categorized.
• Assist in the facilitation of programme/project reporting (e.g. Programme Performance Reports, Quarterly Reports)
• processes using ICT tools to improve digital data inputs, surveys, data extraction, search and processing.
• Assist in the monitoring and evaluation of programmes/projects performance; categorize, update, track and analyse data related to programmes/projects, e.g. financial expenditures, budget information, outputs, deviations/revisions, etc.; carry out periodic status reviews, identify issues and initiate requisite follow-up actions.
• Assist in fostering digital transformation within the Division and organization by ensuring the use of digital tools to
• accelerate and amplify UNEP¿s impact and bring more transparency to knowledge of the state of our planet, as per the new Digital Transformations subprogramme¿'s objectives.
• Prepare, maintain and update files and in-ternal databases (e.g. institutional calendar, WeCollaborate); design and
• generate a variety of periodic and ad hoc reports, statistical tables, graphic content, and other background materials/notes to facilitate tracking, presentation and document management in the division.

ICT Support

• Provide technical assistance in support of planning and implementation activities/processes for Policy and Programme Division initiatives. Support the division¿s high-level and technical online meetings and presentations.
• Provide executive dedicated ICT support to the PPD Directorate and the broader Division, as necessary.
• Provide ICT onsite and remote support in collaboration with ICTS to ensure that staff ICT issues /tickets are resolved; process and decommission staff email accounts, telephone numbers and official mobile lines; create and update distribution lists, shared email accounts, Microsoft teams and SharePoint resources.

General Administration

• Train and draft correspondence / communication material related to all aspects of ICT administration in the division,
• including new Microsoft office 365 tools and other related issues.
• Ensure equipment allocation to staff and support asset verification exercises.
• Provide ICT onboarding training to all new staff on behalf of the division.
• Perform other duties as assigned.

Competencies

• Professionalism: Knowledge and experience with ICT and systems administration and maintenance, information management, information systems analysis and programming, ICT user support, technical research support and data management. Ability to take initiative in the identification and resolution of ICT related issues/problems. Ability to consistently apply appropriate policies, guidelines, and procedures. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

Education

• High school diploma or equivalent is required. Degree in Computer Science, Software Engineering, Information technology, Information Systems or related field is desirable.
• Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST. The GGST is administered to applicants when required before the administration of a written assessment and/or interview.

Work Experience

• A minimum of ten (10) years of experience in information management, information systems analysis and programming, systems administration and maintenance, ICT user support, technical cooperation or related area is required.
• Direct experience with data mining, management, analysis and reporting and use of relevant digital tools and platforms is desirable.
• Experience with development and monitoring of dashboards, including Umoja Enterprise Resource Planning (ERP) systems and Power BI dashboards and reports is desirable.
• Experience with the UN system or other international organisation is desirable.