Senior Software Support Engineer, EMEA at Canonical

The main functions of this position are to:

• Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers.
• Act as the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache.
• Provide advice on deployed architecture, implementing solutions for complex problems and guiding customers to successful data-centre infrastructure operations
• Communicate regularly with the customer team about ongoing issues

If you have a passion for the latest open source technologies, technical support, cloud-native development, data-centre technologies such as OpenStack, Kubernetes and networking, you will love the Senior Software Support Engineer role at Canonical.

The successful Senior Software Support Engineer will have:

• BA/BS degree in Computer Science or related technical field
• Open source development or scripting experience
• Professional experience with either OpenStack, Kubernetes, Ceph and/or Ubuntu
• Must be able to speak English fluently
• Excellent communication skills and extensive experience in customer-facing positions
• High motivation, ability to multi-task and follow-up reliably on commitments
• Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu
• Ability to travel