Senior Systems Administrator - Grade 13 at Tom Mboya College

Requirements for Appointment

• Must have:
• Minimum twelve (12) years’ cumulative relevant work experience, out of which three (3) must have been at the level of a Systems Administrator Grade 12 or equivalent
• Master’s degree in Information Communication Technology, Computer Science, Software Engineering, ICT Project Management, Computer Engineering, Information Systems or equivalent qualification from a recognized and accredited institution
• Bachelor’s degree in Information Communication Technology, Computer Science, Software Engineering, ICT Project Management, Computer Engineering, Information Systems, Business Management and Information Technology or equivalent qualification from a recognized and accredited institution
• Relevant technical and professional certification from a recognized institution
• Registered with the relevant professional body with a valid membership/practicing license

Duties and Responsibilities

• Coordinate the development, implementation, and review of the University’s ICT policies, strategies, regulations, standards and procedures
• Advise management on the institutionalization of effective ICT governance structures
• Ensure compliance with good governance practices in ICT management
• Spearhead the development and implementation of the division’s strategic plans, budgets and performance contracts
• Review ICT policies, strategies and plans to align with the University’s automation priorities
• Recommend the University-wide ICT budget and allocate ICT resources among user departments
• Monitor and evaluate the performance of ICT projects to ensure their success
• Oversee service providers in the development and implementation of appropriate ICT infrastructure
• Facilitate the development of frameworks and formats for digitizing University records and procedures
• Consolidate the University’s operating systems by adopting cost-effective technology solutions and optimizing cloud spending
• Coordinate network design, planning, installation and maintenance
• Promote digital infrastructure to enhance the University’s service delivery
• Streamline operational processes through digital solutions, including automation tools, cloud services and data analytics
• Facilitate the development and maintenance of the University’s website and other customer-facing systems
• Lead the design and implementation of strategies to safeguard and protect the University’s data, information and systems
• Spearhead the design and implementation of security systems to secure ICT assets
• Implement and monitor best-practice information security processes
• Oversee the development, implementation and review of the ICT business disaster recovery strategy
• Facilitate capacity building of University staff in cybersecurity, data analytics and digital transformation
• Provide end-user ICT training, technical support services, and data management services
• Ensure the provision of email, internet and related services
• Scrutinize hardware and software license agreements and service-level agreements with Internet
• Service Providers, providing advice to the Management Board and Senate
• Oversee the development and maintenance of effective communication systems in the University
• Oversee the preparation and presentation of ICT status reports
• Recommend and implement quality of service measures to enhance service delivery for end users
• Coordinate in-house and outsourced ICT infrastructure projects to ensure alignment with University goals
• Address strategic and policy matters referred by the Management Board and Senate
• Perform any other relevant duties and responsibilities as may be assigned by the supervisor from time to time