Senior Technical Expert at SWIFT

About The RoleYour Responsibilities Will Be To

• Present and interact with customers on SWIFT interfaces, integration and API products and solution proposals, at customer site and events, working closely on customer accounts.
• Meet with the customer to identify their needs and scope requirements to propose architecture/application solutions to client needs, composed of all the SWIFT integration, messaging, standards and interface software and services.
• Demonstrate value of SWIFT technology solutions versus alternatives, including operations, resiliency and security recommendations. Overcome objections of a technical nature.
• Be conversant and eager to absorb modern integration techniques and technologies, especially messaging, cloud, APIs.

What will make you successful?

Do you have what it takes?

Education and experience

• University degree in computer science or IT related fields, or equivalent work experience.
• At least 5 years’ experience in IT integration and architecture of global systems and solutions, preferably messaging, integration and/or API solutions.

Professional knowledge and expertise

• Strong communication, influencing and presentation skills required
• Fluent in French and English a must (written and spoken), any other language is an asset
• Strong customer orientation and commitment to deliver with quality
• Good analytical and trouble-shooting skills

Nice to have

• Experience in financial institutions or market infrastructure (ie, central bank, stock exchange, central securities depository, ...) systems or operations
• Experience with integration middleware, common messaging and API technologies.
• Proven ability to work independently and to contribute in a multi-skilled and multi-country team environment
• Knowledge of SWIFTNet, SWIFT's interface, integration and API solutions is a nice to have

Competency Profile
Takes Accountab. for Delivering Results
Makes and takes accountability for significant decisions and actions on operational/tactical issues; takes initiative to deliver results under conditions of pressure, adversity and uncertainty with full understanding of potential risks.

Demonstrates Operational Excellence
Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction

Expands knowledge
Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage.

Bus Understanding and Commercial Sense
Applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.

Builds and reinforces cust relationships
Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness.

Leads with a team focus
Encourages effective team working within and across the department; respects diversity and recognises contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of SWIFT values