Social Media & Content Management Intern at Newbridge Connect

Summary
The Social Media & Content Management Intern must have great relationship management skills, be an effective communicator, and understand the social media dynamics.
The successful candidate will be based in Nairobi.
The Social Media & Content Marketing Intern will be responsible for assisting in delivering quality and engaging content for different audiences on all our media assets as well as managing client relationships

Key Responsibilities

• Write content including social media posts, blog posts, email marketing messages, presentation content and web copy.
• Create and maintain a content marketing calendar for our social media platforms
• Work closely with marketing teammates
• Respond and direct customer responses/inquiries that come through our media assets including – calls, WhatsApp, email, social media platforms (Facebook, Instagram, Twitter) and website
• Copywriting consistent with Newbridge’s tone and mission. You write clean, concise, well-polished copy
• Engage with our audiences during events – live tweeting, live streaming etc.
• Support the marketing department in daily administrative tasks or any other tasks assigned

Skills & Attributes

• Excellent verbal and written communication skills in English (French is considered an added advantage)
• A passion for content management and familiarity with content creation within various media platforms including social media
• A commitment to Newbridge’s values of excellence, innovation and accountability
• Thrives in a fast-paced environment

Education and Experience

• Undergraduate degree from an accredited university or equivalent experience OR current enrolment in a related BS/BA
• Familiarity with marketing computer software and online applications. Previous experience using customer relations will be an added advantage.
• Possess basic knowledge in Video and Photography

MUST-HAVE SKILLS

• Communication
• Content Creation and Marketing
• Customer Service
• Database Management
• Social Media Management