Software Product Manager at BasiGo

We’re looking for a Software Product Manager to join our team. The Product Manager will work with the software engineering team to develop software products that will facilitate an amazing customer experience for our bus operators, drivers, and passengers.

Roles & Responsibilities

• Work with key business stakeholders to identify opportunities for software to positively impact our customers and the business.
• Communicate the product vision and be the voice of the customer to the engineering team.
• Be the voice of the customer (internal and external) within the business by researching, gathering, and evaluating user requirements, ensuring that insights generated influence business objectives and product road map.
• Draw insights from experiments, data exploration, user feedback, and market research to inform project prioritization and feature design. Prioritize ruthlessly, don't be afraid of saying no, champion progress over perfection.
• Manage the entire lifecycle of the product, collaborating with users, design, development team, and other stakeholders to navigate from product conception to go live.
• Create user stories and detailed specs, working closely with the development team and cross-functional teams to ensure that product/features delivered are within scope and meet business expectations and timelines set.
• Be the voice of the engineering team for the business stakeholders; communicate any issues and changes to the scope or schedule of your product.
• Prepare and facilitate the key conversations and meetings that promotes stakeholder engagement and ensures project progress.
• Ensure comprehension and competence of the team with new tools; take feedback critically and iterate for an exceptional user experience.
• Researching and translating customer needs to software features and specifications.

Experience:

• Previous working experience in Software Product Management.
• 5 years of experience developing and launching at least 3 software or data products.
• Demonstrated ability to learn new product areas quickly and successfully drive product expansion into new demographics.
• Demonstrated ability to build and maintain complex systems at scale and a proven intuition for designing robust tools and processes that can adapt quickly and grow.
• Good working knowledge of the human-centered design approach and agile methodologies
• Strong analytical, quantitative, problem-solving and project management skills
• Excellent time management and organizational skills, with a strong ability to prioritize
• Ability to lead teams and mentor others

Skills:

• An understanding of Human Centered Design and working UX/UI experience
• Experience using issue tracking software, e.g. JIRA
• Experience with wire-framing tools, e.g Balsamiq