Software Release Manager at Innovative Software Technologies Ltd

Key performance indicators :

• Adherence of Mobile Money projects to agreed project quality gate criteria and processes
• Improvement of project quality gates based on lessons learned
• Release management of patches for Mobile Money, associated services, and infrastructure
• Proactive management of the testing and deployment of patches
• Coordination with transition managers and the operational acceptance testing (OAT) team to maintain the forward schedule for OAT
• Maintain the business configuration management process
• Maintain the Sharepoint repository of project and patch documentation
• Support with management of ad hoc patching-related activities.

Knowledge and experience

• Strong Project Management, stakeholder, and vendor management.
• Project quality assurance.
• Demand & release management
• Software test management.
• Subject matter knowledge of mobile payments applications and infrastructure delivery.
• Off-shore service delivery experience and use of remote working communication tools.

Essential

• Project Management with international suppliers or markets – minimum 3 years
• Project Management certifications - PRINCE 2, APMP, or equivalent
• Experience in software release management and testing of highly available and high throughput financial systems.
• Strong experience in collaboration tools e.g. MS Teams and MS Sharepoint as well as trouble ticketing systems e.g. BMC Remedy
• Communication and relationship management experience to Executive level – 3 years
• Excellent time management and problem-solving skills

Desirable

• Mobile Payment or Financial Services Experience
• Service Operations Qualification – ITIL
• Degree Qualification - STEM
• Experience in working in dynamic and high-growth environments
• Experience in working with multi-cultural geographically distributed teams