Strategic Account Manager at Medtronic

MAIN PURPOSE OF JOB

• The SAM appointed in country will develop and execute local plans in partnership with CEMA Commercial Partnership, local OUs, IHS, and other local stakeholders to create value, deliver accelerated growth and improve customer experience in selected Strategic Accounts for the Medtronic Portfolio.
   

MAIN DUTIES AND RESPONSIBILITIES

• Develop and maintain the Medtronic business strategic relationship at the Senior/C-Suite level with strategic accounts, identifying and ensuring execution on co-developed and/or agreed upon account plans, projects and solutions.
• Responsible for building and leading high performance account teams and managing account level operating mechanisms.
• Responsible for account/customer plans for targeted strategic accounts/ customers that deliver expected growth objectives for the Medtronic portfolio in country/region.  In addition to financial targets, plans need to deliver significant customer value and  improve customer experience.  Responsible for local insight gathering, competitive tracking and market share checking and collation
• Work in strong collaboration and partnership with local OUs, IHS and other Medtronic stakeholders and CEMA Commercial leaders in order to lead change and maximize opportunities in CV and PAN Medtronic SAM accounts
• Accountable for pricing and tender management, for the targeted strategic account(s)/ customers and for the achievement of account/customer KPI’s, AOP planning & execution.
• Maintain accurate and up to date account/ customer plans in SFDC, prepare progress reports for internal and  external stakeholders and might partecipate to quarterly business reviews internally and externally.

Must Haves Experiences

• Bachelor degree in business (preferably), science, medicine or equivalent
• 7+ years business management experience in senior and complex roles
• Previous experience working in a regulated industry in Medical Device, Healthcare or Pharma in a multinational environment with a significant matrix component