Superintendent Laboratory Technologist at Zuri Health

Role Description

• Provide Guidance, Support, And Leadership To A Team Of Lab Technologists, Ensuring Efficient Workflow And High-Quality Results.
• Manage The Day-To-Day Operations Of The Laboratory, Including Scheduling, Inventory Management, And Maintaining Compliance With Regulatory Standards.
• Oversee Maintenance Schedules, Troubleshoot Technical Issues, And Coordinate Repairs Or Upgrades Of Laboratory Equipment.
• Implement And Monitor Quality Control Procedures To Ensure Accuracy, Reliability, And Consistency Of Lab Tests And Experiments.
• Monitor And Manage The Laboratory Budget, Including Procurement Of Supplies, Equipment, And Resources, While Ensuring Cost-Effectiveness.
• Maintain Accurate Records, Prepare Reports, And Document Procedures Following Standard Operating Protocols And Regulatory Requirements.
• Ensure Adherence To Safety Regulations, Train Staff On Safety Protocols, And Maintain A Safe Working Environment.
• Conducting Tests On New Products Or Experimental Processes With Various Teams.
• Collecting, Receiving, Processing And Analyzing Samples And Then Recording Tests & Then Preparing The Results And Reports For Collection, Distribution Or Dispatch Via Email Or Other Means Using A Lab Information Management System
• Maintains Quality Results By Running Standards And Controls, Verifying Equipment Function Through Routine Equipment Maintenance And Advanced Troubleshooting; Calibrating Equipment Utilizing Approved Testing Procedures; Monitoring Quality Control Measures And Protocols.
• Identifies And Communicates Abnormal Results By Alerting Supervisory Personnel And The Patient.
• Maintain Patient’s Confidence By Keeping Laboratory Information Confidential.
• Giving Customers Information About Products And Providing Clarity.
• Ensure Superior Customer Experience To All Internal And External Community Members.
• Ensure Client Satisfaction Through High Quality Of Service, Effective Communication, Prompt Feedback And Escalation Of Any Unresolved Issues To The Chief Medical Officer.
• Staying Current On Technical And Scientific Advances In Their Field And Providing Technical Support To Senior Management Upon Request
• Any Other Related Tasks Assigned To The Employee By The Chief Medical Officer.

Job Description

• A Degree In Medical Laboratory Sciences Or Related Discipline.
• A Valid Practicing License From Kenya Medical Laboratory Technicians And Technologists Board
• 3+ Years’ Experience In A Similar Position
• Excellent Interpersonal And Communication Skills
• Customer Focus
• Organizational Awareness And Detail-Oriented
• Ethical

Requirements

• Provide Guidance, Support, And Leadership To A Team Of Lab Technologists, Ensuring Efficient Workflow And High-Quality Results.
• Manage The Day-To-Day Operations Of The Laboratory, Including Scheduling, Inventory Management, And Maintaining Compliance With Regulatory Standards.
• Oversee Maintenance Schedules, Troubleshoot Technical Issues, And Coordinate Repairs Or Upgrades Of Laboratory Equipment.
• Implement And Monitor Quality Control Procedures To Ensure Accuracy, Reliability, And Consistency Of Lab Tests And Experiments.
• Monitor And Manage The Laboratory Budget, Including Procurement Of Supplies, Equipment, And Resources, While Ensuring Cost-Effectiveness.
• Maintain Accurate Records, Prepare Reports, And Document Procedures Following Standard Operating Protocols And Regulatory Requirements.
• Ensure Adherence To Safety Regulations, Train Staff On Safety Protocols, And Maintain A Safe Working Environment.
• Conducting Tests On New Products Or Experimental Processes With Various Teams.
• Collecting, Receiving, Processing And Analyzing Samples And Then Recording Tests & Then Preparing The Results And Reports For Collection, Distribution Or Dispatch Via Email Or Other Means Using A Lab Information Management System
• Maintains Quality Results By Running Standards And Controls, Verifying Equipment Function Through Routine Equipment Maintenance And Advanced Troubleshooting; Calibrating Equipment Utilizing Approved Testing Procedures; Monitoring Quality Control Measures And Protocols.
• Identifies And Communicates Abnormal Results By Alerting Supervisory Personnel And The Patient.
• Maintain Patient’s Confidence By Keeping Laboratory Information Confidential.
• Giving Customers Information About Products And Providing Clarity.
• Ensure Superior Customer Experience To All Internal And External Community Members.
• Ensure Client Satisfaction Through High Quality Of Service, Effective Communication, Prompt Feedback And Escalation Of Any Unresolved Issues To The Chief Medical Officer.
• Staying Current On Technical And Scientific Advances In Their Field And Providing Technical Support To Senior Management Upon Request