Supervisor Coach - Vihiga at Living Goods

The Role

• To build competencies of Peer Coaches to ensure coaching and mentorship of the Community Health Extension Workers (CHEWs) & Community Health Assistants (CHAs) in supporting a network of Community Health Promoters (CHPs) within a sub county to deliver high impact through best practice, digitally enabled performance management and supervision. This is aimed at contributing towards the delivery of impactful community health by the sub county and county health teams.
• To lead and provide direct supervision and support to sub county field-based teams and oversee all operations within the sub county.

Key Responsibilities

• Provide technical support by conducting trainings and coaching sessions to community health extension workers (CHEWs), Community Health Assistants (CHAs) and support sub-county health management teams (SCHMT) on performance management and support supervision of CHPs.
• Provide ongoing coaching of CHEWs/CHAs on how to review and analyse data on the performance dashboards and interpret to support CHPs to deliver against targets.
• Provide technical assistance and capacity-building on service delivery, supply chain management, digital health, management of community health human workers, and compensation of CHPs, among others, and share learnings and get feedback.
• Accompany and Support CHEWs/CHAs and other subcounty health teams on field visits.
• Support the Sub County Community Health Strategy Focal Person (SCCHSFP) in all engagements and co-design at sub county levels, helping to establish ways of working to ensure the sub county is fully engaged.
• Support the SCCHSFP to monitor performance based on milestones demonstrating that, Living Goods and the County Government can achieve the set performance metrics sustainably over time.
• As needed, represent, and offer support in sub county technical meetings and engagements and actively seek out, identify, advise upon, and implement opportunities for collaborative work across the health sector.
• Support CHEWs/CHAs prepare and present community units level reports, presentations, and key insights, as necessary. 
• Develop and initiate new ideas to improve how we provide technical assistance.  
• Lead in Sub-County level documentation of lessons learned and best practices to leverage on learnings to inform government planning on the capabilities needed for current and future requirements to maintain a functional eCHIS.
• Participate in Sub-County level development of AWPs and advocate for incorporation of DESC elements for effective implementation of a functional eCHIS.
• Strengthen networks and linkages with public, and other implementing partners involved in community health programming.
• Alert the Program manager to any arising risks, challenges, and impediments to implementation. 
• Perform any other duties assigned by the Program manager.

Academic Qualifications & Work Experience

• Degree in health sciences.
• Post-graduate training in Management, Public or community Health is an added advantage.
• 5 years or more with sound understanding of the Kenya Health System and prior technical assistance work experience with and/or involving close association with national and county governments. 
• Experience supervising teams
• Experience working with community health workers in rural villages

Competencies/Attributes

• Strong interpersonal, communication and report writing skills.
• Should be flexible and willing to travel across Kenya and primarily be based in the field.
• Strong analytical skills is a mandatory. 
• Ability to prioritize tasks, take initiative, and work without constant supervision. 
• Honest, reliable, diplomatic, and well organized.
• Must be computer literate with proficiency in MS office suite
• Collaborative team player.