Supervisor, Safety & Security at Aga Khan University Hospital

Job Purpose:

The Supervisor, Safety and Security will supervise a team of security guards assigned to man the University/ Hospital compound and to check and safeguard the physical infrastructure/buildings ensuring that maximum safety and security prevail at all times.

Responsibilities:

• Investigation of security-related incidents:  Keep a record of all reported incidents; Conduct investigations into reported incidents; Initiate disciplinary measures wherever necessary; Participate in disciplinary hearings
• Assist in identifying vulnerable areas and initiate actions to reduce risk and exposure as per requirements of accrediting bodies like CUE (Commission of University Education) among others.
• Assisting in the development, dissemination and testing of safety & security training programs.
• Working with the Team Leader, Safety and Security, develop security training manuals and update existing ones as required.
• Plan and conduct safety awareness training to faculty, staff and students.
• Supervision of contracted security guards by conducting briefings at the start of new shifts; review reports from guards for completeness and activity requiring follow-up
• Schedule guards to cover designated facilities and establish security patrol priorities; motivate the guard force to perform well.
• Risk assessment and facility inspection: Conduct annual risk assessment of the buildings/physical infrastructure and initiate mitigating actions to reduce risk and exposure; Conduct periodical facility inspection rounds in order to identify risks.
• Serving as part of the Emergency Response Team: Take predetermined action and assist cases of emergencies such as accidents, fire, etc.
• Ensuring usability of security equipment:  Supervision of CCTV maintenance and operations
• Communicate to the relevant authorities and the Head of Security about the operations of the Hospital
• Review utilization and maintenance of security equipment
• Maintaining close liaison with the police and local administration and working hand in hand with them in matters that require the intervention of the police or the local administration
• Traffic flow management/Parking Management:  Ensure that parking spaces are properly utilized and cars into and out of the compound are properly directed.
• Working hand in hand with the parking management company to manage the parking space. Ensure that incidences related to automobiles in the compound are properly addressed.
• Assist in reviewing and creating appropriate security and safety policies, procedures and guidelines
• Perform other duties as may be assigned by the department Manager

Qualifications and Skills required:

• Minimum of a Degree in Security Management/Criminology and Forensic related studies.
• KCSE minimum grade of C plain/O level training
• At least 4 years’ experience in a similar role.
• Impeccable character and Team player
• Must possess proper investigative and cognitive skills. 
• Excellent organizational skills, attention to detail and problem-solving skills
• Flexible and resilient.
• Experience or being conversant with JCI accreditation and audits is desired.
• Excellent interpersonal and communication skills; Excellent telephone handling skills
• Excellent people-handling/customer service and supervisory skills.
• Basic knowledge of safety & security protocols and emergency preparedness.
• Ability to conduct training and mock drills.
• Ability to work long hours with minimal supervision, has initiative and is proactive
• Capacity to manage several tasks and requests simultaneously

Closing Date: 31/12/2022