System Implementer at Dynasoft Business Solutions

Key Responsibilities 

• Help clients identify the business problem and help elicit, review and document business  requirements as a functional consultant. 
• Functional consultancy role -Handle system implementation, testing, user training, data  migration, go-live and support for assigned projects. 
• 100% closure of assigned support items within agreed resolution timelines/ Service Level  Agreement (SLA) levels. 
• Assist clients identify the business problem and elicit, review and document business  requirements as a functional consultant. 
• Involved in project documentation and status tracking. 
• Continuously researching on new product releases, industry changes and emerging  technology changes. 
• Continuously researching on industry trends and anticipated changes that have an impact  on our sector-based solutions. 
• Working with the client technical lead (for example ICT Manager) to handle solution  installation and configuration, setup of user profiles and configuration of backups. For  complex installations and configurations, the implementer may work with an infrastructure  expert.  
• Any other duty as may be assigned from time to time, including outside working hours,  location, and environment. 

Academic and professional Qualifications 

• At least one and a half to two years’ experience as a Microsoft Dynamics 365 Business Central functional consultant. 
• A Bachelor’s degree (Computer Science/Information Technology/BBIT/BCOM -Finance). 
• A relevant professional qualification either (CPA/ACCA, Microsoft certifications and Project  Management) is desirable. 
• Possession of relevant certification in a core functional area 

Essential Skills 

• Critical knowledge areas: Business/industry knowledge, technical skills (System  implementation methodologies), testing, training, system configuration, foundation level  skills in customization and system support skills. 
• Personality attributes: Logical/Analytical mind-set, customer focus (client-facing skills),  understands change management and appreciates technology (bridge between business  and technical teams) 
• Possess excellent problem solving, communication and documentation skills, 
• Fully understands Microsoft Sure Step Framework/Methodology. 
• Ability to work under pressure in a fast-paced organization with minimum supervision.