Systems Analyst Database & ERP Administration at Standard Group

REPORTING TO BUSINESS SYSTEMS MANAGER

OVERALL PURPOSE OF THE JOB

The incumbent will be responsible for the management and administration of all databases in our core business systems, designing and development of database applications and general systems administration tasks. The successful candidate will also be responsible for supporting the core ERP and its related operations as well as advising management on business solutions trends and technologies

JOB RESPONSIBILITIES:

1. Management and Administration of all core database systems and applications to ensure availability, performance and security
2. Management and Administration of the core ERP system and other integrated applications and processes
3. Investigate, troubleshoot and resolve issues and malfunctions in core business systems and processes
4. Prepare annual systems budgets and resources growth plans
5. Rollout of ICT projects and business solutions, including: gathering and documenting business requirements, evaluation and identification of suitable business solutions, working with internal and external project teams during
6. solution implementation, provision of post-go-live support
7. Coordinates, executes and documents systems change requests for all core database and business systems
8. Provide end user support as per ICT’s Service Level Agreement
9. Create and maintain business process documentations for all core business systems
10. Conducts user training and create training manuals
11. Prepare appropriate reports to help in operations and decision-making
12. Advises the business on process improvements, new technologies, innovations and products

QUALIFICATIONS & EXPERIENCE:

1. Degree in IT-related field from a recognized university
2. At least 2 years’ experience in a busy IT environment
3. Certification in Linux, Database Administration, MCSA, ITIL
4. Working Knowledge and Experience in any mainstream ERP Administration is highly desired
5. Development experience in MSSQL, Sybase, and MySQL open source database

SKILLS AND OTHER ATTRIBUTES

1. Strong analytical and problem solving skills
2. Good written and verbal communication skills
3. Ability to work under pressure and with minimal supervision
4. Good interpersonal skills and work ethics