Technical Advisor at Urysia Limited

Role Description

This is a full-time on-site role for a Technical Advisor located in Nairobi County, Kenya. The Technical Advisor will be responsible for providing technical support, troubleshooting issues, and delivering excellent customer service. Day-to-day tasks include diagnosing vehicle problems, advising customers on solutions, performing scheduled maintenance, and ensuring that all work meets the highest standards of quality and safety.

Qualifications

• Strong Analytical Skills for diagnosing and resolving issues
• Excellent Communication and Customer Service skills
• Support and Train Technicians
• Liaise with OEMs
• Proficiency in Technical Support and Troubleshooting
• A solid understanding of modern vehicle systems
• Ability to work effectively as part of a team
• Holistic and diverse knowledge of European premium vehicles and their maintenance is a plus
• Relevant technical certification or diploma in automotive technology