Technical Training Instructor at Mantrac Kenya Ltd

JOB OUTLINE:

• Responsible for coordinating and assisting in the technical development of all Service Staff and where applicable the product support team as well as co-ordinate and implement Apprentice and Graduate Trainee programs.

MAIN DUTIES & RESPONSIBILITIES:

• Works with Service Operations Manager and supervisors to establish specific training requirements and set training objectives as well as implement the training programs for all apprentices and Graduate trainees as provided in the scheme.
• Assist in the planning and scheduling of self-development programs for Service Engineers. Web based learning utilization and provide monthly performance progress for all enrolled technicians.
• Conduct OJT (On the Job Training)- for both trainees and senior service engineers based on their individual learning plan and provide professional guidance to increase its effectiveness.
• Ensure Caterpillar web-based learning programs are fully utilised and completed by the learners as per set schedule.
• Regularly be in touch with service engineers and capture challenges they face on machines/equipment and provide technical guidance.
• Occasionally conduct training for customers for commissioning or new product knowledge, preventive maintenance.

JOB SKILLS & REQUIRMENETS:

• BSc Mechanical/Electrical Engineering a MUST.
• Minimum of 5 years' service experience in technical field.
• Classroom knowledge and ability to impart knowledge.
• Possess excellent written and verbal communication skills.
• Be a strong team player with proven people management skills.
• Thorough knowledge on CAT technical operations will be an added advantage.