Telecommunications Support Technician at EcoVadis

We are searching for a part time Telecommunications Support Technician in Kenya to join our globally growing team. The successful candidate will work closely with Ulula’s engineering and customer service teams.

What you’ll do:

• Work as part of our telecoms department
• Manage Voice and Messaging reporting
• Monitor our telecommunications infrastructure and diagnose any issues that may arise with deployments (voice and text)
• Collaborate with internal teams on connectivity issues affecting client relations
• Able to travel in case you need to install/maintain our infrastructure
• Support projects across all areas of Ulula’s operations, especially projects in Africa
• All other assigned tasks, commiserate with your role and responsibility as Telecommunication Support Technician

Qualifications

• Experience with any type of telecommunication network
• Experience liaising with technical and non-technical teams around the world
• Working knowledge of VoIP and systems that use automated responses.
• Passion for documentation
• Self-motivated with a tolerance for change and complexity for global telecommunications
• Desire to learn and become familiar with modern technologies
• Passion for equality and safe workplaces