Unit Manager - Maternity at Avenue Healthcare

Job Objective/Purpose

• To lead and manage the nursing team in the provision of patient-centric and evidence-based nursing care, operational efficiency and positive patient experience.

Key Responsibilities

• Supervising and ensuring delivery of a professional and high standard of nursing care within the section while leading a team of nurses and patient attendants in delivering individual and team targets. 
• Review specific patients’ investigations, analyze, interpret, troubleshoot, and initiate immediate intervention.
• Ensure primary nurse engagement with doctors and other care providers regarding patients’ plan of care and care solutions with emphasis on a team-based problem-solving approach to provide unified approach to patient care. 
• Review and ensure that nursing care plans are scientific, evidence based and address the 
• priority needs of the patients. 
• Ensuring proper and timely documentation, maintaining proper records, confidentiality, and always handing over between shifts. 
• Maintaining the inventory of all assets in the section and ensuring minimal stock of consumables and drugs is maintained in the section sub stores. 
• Daily check on all equipment in the section to ensure that all are always in good working condition through compliance with the PPM and reporting promptly the faulty equipment. 
• Participate in development and ensure implementation of organizational and departmental policies and procedures (SOPs) and quality improvement plans in the section including infection prevention. 
• Ensuring all planned sectional activities are geared towards meeting growth and quality objectives. 
• Tracking of daily CQIs Preparing routine reports as per the departmental KPIs and as required. 
• Preparing monthly work schedules (ROTA) and supervising section operations and staff. 
• Ensure That all staff supervised in the department achieve the set 8 hours of training monthly, on emergency procedures for all section staff and students and ensure daily allocation to the emergency rota. 
• Providing leadership ensuring, employee development, employee engagement and performance management to deliver departmental objectives and goals. 
• Safeguarding patient’s belongings such as when undergoing surgery or during delivery. 
• Control the departmental budget within the agreed parameters by ensuring efficient utilization of resources are used to maximum effect and take charge on stock control. 
• Participate in business development and activities and follow up on customer feedback 
• Ensure safe and clean environment for staff patient/clients and visitors compliance with policies and protocols including health and safety, risk management and critical incident reporting. 
• Monitor and ensure clients satisfaction and proactively manage their complaints as they arise. 
• Any other duty as assigned by the supervisor in line with the job description.

Personal Specifications

• Bachelor of Science in Nursing.Recognized professional diploma may be considered.
• A valid practice license from NCK Updated BLS, ACLS/ATLS certificate Minimum of 3 years of relevant working experience.
• Confident, organized and with excellent communication Critical thinking, analytical and problem-solving skills