Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
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Gather and evaluate user requirements in collaboration with product managers, engineers and other stakeholders.
Plan and conduct user research and, interpret data and qualitative feedback
Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
Facilitate the Safaricom’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Identify design problems and devise elegant solutions.
Make strategic design and user-experience decisions related to core, and new, functions and features.
Take a user-centered design approach and rapidly test and iterate your designs.
Collaborate with other team members and stakeholders.
Ask smart questions, take risks and champion new ideas.
Qualification
Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
Portfolio of UX design projects showcasing your process and project achievements.
Expertise in one or more UX software such as Adobe XD, Figma, InVision, Balsamiq, Zeplin and the like is a must.
Extensive experience in using UX design best practices to design solutions.
A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
Ability to iterate designs and solutions efficiently and intelligently.
Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and other stakeholders.
A clear understanding of the importance of user-centered design and design thinking.
Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
Be excited about collaborating and communicating closely with teams and other stakeholders.
Be passionate about resolving user pain points through great design.
Be open to receiving feedback and constructive criticism.
Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
Please Note:
A portfolio review presentation is required to interview for this role. Your presentation should communicate your work experience, and demonstrate your design and communication skills.
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