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  • Posted: Apr 18, 2023
    Deadline: Not specified
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    Triggerise is a non-profit that motivates users – primarily young women and adolescent girls – to make positive choices. We use nudges like reminders, discounts, in person and digital follow-ups, and reward points to encourage our users to access and use healthy products and services. We also support them in becoming entrepreneurs and adding v...
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    Virtual Pro (Short Term Contract)

    The Job

    As a Virtual Pro, you will communicate with our young user base (aged 15-24) via phone calls, providing information about Tiko membership and SRH services, answering queries, and collaborating with colleagues to ensure smooth operations. Your role will be critical in gathering feedback from platform users before implementing a tech solution, by identifying non-compliant voices and flagging mobilizers engaging in misconduct.

    Requirements

    • A Bachelor's degree in Marketing, Communications or a related field.
    • At least 1 year of experience working in a call center or customer service environment.
    • Excellent verbal communication skills with the ability to connect with and engage our young user base.
    • Proficiency in MS Office, with experience using Google packages being an added advantage.
    • Must be based in Nairobi, Kenya.

    Method of Application

    Interested and qualified? Go to Triggerise (Tiko) on triggerise.bamboohr.com to apply

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