Voucher Systems Expert at DT Global

About The Role

• DT Global is supporting with the delivery of a 5-year program that seeks to address the funding gap for MSMEs in Kenya by combining financial support with technical assistance and a coordinated approach among various players in the entrepreneurial ecosystem. DT Global is seeking to hire a Voucher Systems Expert to lead the design and oversight voucher based technical assistance system development.
• The Voucher Expert will be responsible for coordinating capacity building activities through the Vouchers to targeted youth and women entrepreneurs across the country. The position will primarily be stationed in Nairobi County but will require regular travel to other counties.
• Key task of the expert will involve the design and roll out of the Voucher TA component with the focus of ensuring sustainability. The expert will constantly ensure that the supply of services matches demand for the VB TA.

Key Responsibilities:

• Design the voucher program for sustainability
• Lead in rollout of the VB Technical Assistant component
• Lead automation of the voucher program – also based on design.
• Maintain the database of voucher TA experts
• Process applications for voucher
• Monitor and report regularly on the utilization of the Vouchers
• Review and make recommendations for continuous improvement
• Continuously ensure that the supply of services matches demand for the VB TA
• Advise on the voucher process (including ensuring proper forms are used, outlined procedures are followed, and target beneficiaries have a thorough understanding of the system).
• Work with the team such as the MEL unit to integrate all monitoring activities into the vouchers intervention work plan, as well as ensure that the regular monitoring of markets is in place.
• Lead in the customization of the service providers’ system (platform, vendor applications and other software integrations).
• Conduct random monitoring of beneficiaries registered in the project MIS to ensure compliance with the registration and redemption procedures.
• Maintain proper databases of beneficiaries, transactions, and vendors.
• Support and monitor activities related to data collection related to the voucher intervention/scheme.

About You
Qualifications and Experience:

• Bachelor’s degree in Economics, Commerce, Business Administration or similar relevant fields. Advanced degree in above fields is desirable.
• At least 10 years of experience in financial management.
• Proven experience in voucher-based programming with good background in voucher-based transfers.
• Relevant experience starting up or implementing voucher-based interventions, preferably electronic.
• Experience with various cash and voucher modalities, including digital, mobile, card, paper vouchers etc.
• Demonstrable program design, monitoring, and evaluation skills, including designing pathways to sustainable impact at scale.
• Experience in the introduction of internal controls systems to support cash and vouchers delivery in the areas of financial management, and program delivery.
• Significant experience in training, capacity building, and mentoring.
• Demonstrable understanding of M&E, beneficiary accountability, and learning
• Experience in database management.
• Relevant work experience in Kenya.
• Proficiency in English, with excellent writing and presentation skills.