Insights Lead, Africa Region at Water.org

Key Responsibilities

Measurement and Audit (45%)

• Oversees the region’s impact integrity through participating in the design and leading the implementation of impact governance (guidelines, processes, and tools) that meet Water.org’s minimum standards across each line of business.
• Collaborates with the Global Insight and Region’s Global Impact team members to develop and implement theories of change and performance measurement plans, including managing monitoring, evaluation, and learning frameworks that are tailored to specific initiatives and lines of business.
• Acts as strategic partner to business line functions to highlight execution challenges, trade offs, and opportunities based on impact data, analytics, and insights.
• Leads the design, planning, and implementation of region-wide program monitoring visits to verify impact, working closely with partnership and intervention leads.
• Designs and implements regional impact reviews, assessments, and research & evaluations initiatives across a variety of methods, including outcome harvesting.
• Hires and manages 3rd parties to conduct verification visits, assessments, research & evaluations.
• Provides regional Global Impact team training and support, including research expertise.
• Acts as strategic and/or technical resource to related Insights projects and initiatives.

Impact Intelligence (45%)

• Leads tracking and analysis of the region’s impact and partnership data; Ensures information is timely, complete, readily available, and accurate to report upon indicators relevant to Water.org and external stakeholders, including donors.
• Contributes to the development and maintenance of Water.org’s impact management information systems.
• Serves as a system champion to support and trains regional staff on the organization’s impact management information systems, including servicing and processing requests to enhance systems.
• Performs basic impact analytics and prepares impact reports for internal and external needs, including dashboard creation and management.
• Acts as strategic and/or technical resource to related Insights projects and initiatives.

Insight Generation + Revenue Support (10%)

• Leads or contributes toward the design, implementation, and dissemination of knowledge products applicable to regional activities.
• Supports Revenue team requests including grant proposal development and donor / stakeholder impact reporting.
• Manages Insight budgets and deliverables pertaining to grants and internal funding requests at regional level.

Management Responsibility

• Individual contributor with no subordinates.

This description is not designed to cover or contain a comprehensive listing of scope, stakeholders and linkages for every project, duty or responsibility but is intended to highlight internal or external processes, functions and jobs/roles that are expected to regularly interact with this position to deliver work. Scope may change or be assigned at any time with or without notice.

Skills and Competencies

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Manages Ambiguity – Manages ambiguity by operating effectively, even when things are not certain or the way forward is not clear.
• Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Manages Conflict – Handling conflict situations effectively, with a minimum of noise.
• Courage – Stepping up to address difficult issues, saying what needs to be said.

Qualifications

Required:

• Bachelor’s degree in statistics, economics, social sciences, international development, or relevant field and/or equivalent related work experience
• Minimum of 8 years of relevant professional experience in measurement frameworks, monitoring and evaluation, research, statistics, data systems and analytics, survey development and deployment.
• 2 or more years of experience leading monitoring and evaluation functions, including:
  • Subject matter expertise with research design and sampling frameworks.
  • Demonstrated proficiency working with data management technology platforms, spreadsheets, and databases.
  • Experience with data decision and descriptive analytics.
• Demonstrated experience leading multiple projects, with proven track record of meeting assigned milestones and metrics.
• Impeccable integrity and commitment to upholding global business and technical standards.
• Proficient (written and verbal) in English.