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  • Posted: Jan 13, 2025
    Deadline: Jan 27, 2025
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    Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Pro...
    Read more about this company

     

    After-Sale Phone Technician

    Duties & Responsibilities:

    • Diagnose and repair a wide range of phone issues, including screen replacements, battery replacements, and software troubleshooting.
    • Perform rigorous quality checks on repaired phones to ensure optimal performance.
    • Maintain accurate records of spare parts and inventory levels.
    • Document all incoming and outgoing phones, including repair details and customer information.
    • Provide excellent customer service, addressing customer inquiries and resolving issues promptly and efficiently.
    • Continuously identify opportunities to streamline repair processes and improve efficiency.
    • Collaborate with team members to meet daily targets and maintain a positive work environment.

    Requirements:

    • Relevant academic certification from a recognized training institution
    • Technical Expertise: In-depth knowledge of smartphone hardware and software.
    • Proven experience in repairing various phone models and brands.
    • Strong problem-solving and analytical skills. Meticulous attention to detail and accuracy.
    • Effective time management and organizational skills.
    • Excellent interpersonal and communication skills.
    • Ability to work effectively in a team environment. multaneously.
    • Enthusiasm for learning and a passion for marketing and sales.

    go to method of application »

    Marketing Attache

    Duties & Responsibilities:

    • Assist in creating and executing marketing, communication, branding, and promotional activities.
    • Develop new social media campaigns aligned with promotional activities.
    • Edit marketing and communication content for clarity and impact.
    • Assist in planning and hosting marketing events 
    • Track and review marketing initiatives, providing recommendations for improvement.
    • Monitor social media channels and respond to feedback and inquiries.

    Requirements:

    • Currently enrolled in a relevant Bachelor's or Diploma (Marketing, Business, Communications, etc.).
    • Strong verbal and written communication skills. Familiarity with social media platforms and marketing tools.
    • Analytical mind-set with the ability to interpret data and draw meaningful conclusions. Self-motivated, detail-oriented, and able to manage multiple tasks simultaneously.
    • Enthusiasm for learning and a passion for marketing and sales.

    Method of Application

    To apply,send your CV to recruitment@kilimall.com clearly stating the subject heading "AFTER-SALE PHONE TECHNICIAN" by 27th January 2025 Please state your current and expected remuneration in your CV.
     

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