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The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children's rights, provides relief and helps support children in developing countries
Role Purpose:
Engaging with the project team and all SCI country offices within the region, the Senior Change & Deployment Analyst enables country level deployment activities for designated HPO projects.
Change & Deployment activities include: Conducting country office kick off meetings, conducting Change Impact Assessments and Stakeholder Analysis, Change planning, conducting comms and engagement activities, coordinating key project activities such as User Acceptance Testing and Training, completing Business Readiness Assessments, conducting Post Go-Live review and transitioning offices to business as usual. They will also be responsible for managing the French translation of all project and change deliverables.
The Senior Change Analyst will regularly need to engage with senior stakeholders – both at the regional and country office level - in order to complete the required change activities.
The Senior Change & Deployment Analyst is part of the Change and Deployment (C&D) Team that enables the timely implementation of new supporting systems and business processes, across the 55 SCI country offices, the 5 Regional Offices and the Centre.
EXPERIENCE AND SKILLS
Essential
- Change Management delivery experience ideally supported by Change Management certification / training
- Strong stakeholder engagement skills including experience and expertise in engaging with stakeholders across all levels of the organisation including senior stakeholders
- Outstanding communication skills (written & oral English), including the ability to communicate and present to different types of audiences with different levels of understanding of the subject matter
- Advanced analytical and problem solving skills
- Strong interpersonal skills, including the ability to negotiate/mediate; to facilitate the resolution of conflicting business requirements
- Proven process/workflow analysis skills
- Understanding of business complexity and project interdependencies
- Proven experience in facilitating productive workshops, preferably in multi-cultural contexts
- Excellent follow-up skills
- Ability to manage and prioritise the workload across a number of different workstreams/projects
- Demonstrates a strong work ethic and able to take the initiative and ownership to deliver value to the business
- Cultural awareness
- Ability to challenge the user-friendliness of set up, requirements and design for implementation and regular usage
- Experience of solving issues through analysis, definition of a clear way forward and ensuring buy in
- Affinity, knowledge and experience of working within a standardised project methodology
- Experience of working in Feasibility and Design Phases of support systems and business processes projects
- Intellectual curiosity
- True passion for results, responsibility and proactivity
- Competent in MS Word, Excel and PowerPoint
- Willingness and ability to travel internationally up to 40%
- Full Professional Proficiency in both French and English
Desirable
- Understanding of Fleet related processes (vehicle allocation, cost recovery mechanisms, mileages use recharges) is highly desirable
- A third language. Preferably Portuguese
- Non-profit sector knowledge/experience (especially international development projects)
- Experience in working with off-site project team members
- Experience of delivering solutions internationally
- Awareness of various software development methodologies (e.g. Agile, Waterfall)
Closing 20 DEC 2022
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ROLE PURPOSE:
The purpose of this role is to support the HLA to ensure its learning solutions, products, approaches and methodologies are of the highest quality and underpinned by robust evidence, impact and research systems. Through this role you will contribute to ensuring that the teams learning solutions and approaches are able to meet the known or anticipated learning needs of individuals, organisations and the sector in the future.
QUALIFICATIONS
- University degree in a relevant subject and / or demonstratable professional experience.
EXPERIENCE AND SKILLS
Technical/Professional
- Experience of conducting research and evaluation on programme impact - ideally of social change, capacity building or learning programmes
- Experience of working with and developing indicators and monitoring tools
- Strong project management skills; well organised, able to juggle multiple priorities and deliver to deadlines
- Experience of designing and implementing new policies, processes or procedures in a team which improve the way the team functions
- Strong written, visual and verbal communication skills with experience of supporting creation of marketing and communications materials, research related products and visuals for different audiences
- Exceptionally high standards of customer service with proven experience of delivering highly professional services to stakeholders
- Experience of writing successful proposals/tender documents
- Strong problem solving and organisational skills
- Excellent interpersonal skills, with the ability to work with people from a range of backgrounds and cultures
- A ‘can do’ attitude, ability to work on own initiative and to deliver results against tight deadlines with good quality results
- A flexible approach to working and ability to respond at short notice to a wide variety of tasks
- An understanding of and commitment to humanitarian work
- Ability to travel internationally, occasionally at short notice, and to remote and insecure locations.
Competencies
- Delivering results. Takes personal responsibility and holds others accountable for delivering our ambitious goals for children, continually improving own performance or that of the team/organisation.
- Problem solving and decision making. Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organisation.
- Working effectively with others. Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross- boundary working.
- Communicate with impact. Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust.
Closing 18 DEC 2022
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SCOPE OF ROLE AND RESPONSIBILITY:
- Consolidate all USAID Nawiri detailed implementation plans at all stages of project annual planning and forecasting.
- Ensure all USAID Nawiri project management tools are fully updated and mapped to the PMM PRIME platform and used in day-to-day management of the project.
- Support all USAID Nawiri staff in Samburu and Turkana in review of the plans, progress and adapt as necessary.
- Support the field staff to consolidate activity concept notes/TOR as well as the field activity reports and share with the relevant partners.
- Conduct regular reviews of the budget with the project, finance, awards teams, and ensure implementation of the recommendations.
- Support the technical teams in the utilization of the SCI quality benchmarks during activity implementation as well as review of the same.
- In liaison with safety and security coordinator, conduct regular review of the safety and security of the SCI operations areas in Samburu and Turkana and advise accordingly.
- Work with Safety and Security Coordinator in conducting trainings for the USAID Nawiri frontline team.
- Ensure all implementation staff and Save the Children programs are compliant with the organizational policies and procedures.
Reports to: Health System’s Strengthening Advisor (HSSA)
Staff directly reporting to this post: Program support officers, finance officers and Supply chain officers at field level.
KEY AREAS OF ACCOUNTABILITY:
- Be fully aware of and actively participate in the development and review of the USAID Nawiri’s implementation strategy as informed by phase 1(Learning and research phase). Specifically lead the operational support to the technical team.
- Knowledge and understanding of the policies and services in Kenya, and how these policies can best work for the needs and peculiarities of Samburu and Turkana County.
- Ensure that programme strategies support and demonstrate good practice in child safeguarding.
- Using a child rights programming lens, ensure that USAID Nawiri program operations is built around the Theory of Change and is regularly monitored.
Other
- Participate actively in USAID Nawiri programme meetings, planning and review activities, providing enhanced insight into programme operations.
- Ensure the recruitment and training of USAID Nawiri support staff (officers and assistants) in technical areas of expertise as appropriate and ensure availability of appropriate professional development opportunities.
- Provide feedback on the performance of key programme staff through regular consultation with, as well as through structured performance management processes.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
- Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
- Widely shares their personal vision for Save the Children, engages and motivates others
- Future orientated, thinks strategically
Collaboration:
- Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
- Values diversity, sees it as a source of competitive strength
- Approachable, good listener, easy to talk to
Creativity:
- Develops and encourages new and innovative solutions
- Willing to take disciplined risks
Integrity:
- Honest, encourages openness and transparency
QUALIFICATIONS AND EXPERIENCE:
- Bachelor degree in Business management, Social Sciences, Community Development or other discipline relevant.
- At least 5 years demonstrated experience in project management implementing complex high value multi-sectoral programmes.
- Excellent understanding of project cycle management and awards management.
- Excellent technical knowledge of policy and practice in the field of project management and implementation of humanitarian and development programs.
- Understanding and experience in implementing nutrition security, food security and livelihoods programmes.
- A good understanding of safety and security in the context of northern Kenya.
- Clear understanding of and proactive approach to programming in Kenya, particularly in the context of Turkana and Samburu counties.
- Understanding and experience in child rights programming.
- Proven representation and advocacy skills.
- Strong commitment to capacity building of county staff and partners with willingness to adopt participatory and consultative approaches.
- Strong writing skills.
- Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, taking into account cultural and language difficulties.
- Highly developed interpersonal and communication skills including influencing, negotiation and coaching.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
- Strong results orientation, with the ability to challenge existing mind-sets.
- Experience solving complex issues through analysis, definition of a clear way forward and ensuring buy-in.
- Ability to present complex information in a succinct and compelling manner.
- Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies.
- Fluency in English, both verbal and written, required. Swahili preferred.
- Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy.
Closing 20 DEC 2022
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