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  • Posted: Apr 1, 2023
    Deadline: Not specified
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    This company was formerly known as SmartCook Energy. Last-mile energy networks for Africa's cities. Smarter commerce for urban Africa. Unique rich media delivery platforms. Our mission is to improve life for everyone in Africa’s cities.
    Read more about this company

     

    Agent Management Team Leader

    Your Role:

    As Agent Management Team Leader Agent Management, you will be responsible for the relationship and performance management of KOKO Agents assigned to you and their sales promoters. You will drive the acquisition of customers through Joint Business Planning (JBP) with Agents and the execution of activations and direct sales activities. You will need to achieve targets related to growing our customer base.

    What you will do

    • Oversee the performance and relationship management of KOKO Agents assigned to you
    • Drive customer acquisition through Joint Business Plans and Trade Marketing Initiatives with Agents
    • Execute activity plans to ensure delivery of targets
    • Ensure effective execution of all Agent Network sales processes through the sales cycle to enable a positive Agent and customer experience
    • Train Agents and promoters on the KOKO way of selling
    • Engage collaboratively with in-house Agents and customer support teams
    • Gather market intelligence and customer feedback and share back to commercial leadership

    What you will do

    • Bachelor's degree from an accredited university, preferably in a business-related area of study
    • 3+ years experience in a similar position ideally from FMCG or Telco
    • Commercial acumen
    • Good planning and organizational skills
    • Ability to work under pressure and with minimum supervision
    • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation
    • Unquestionable Integrity

    go to method of application »

    Graphics Designer

    Your Role

    As a Graphic Designer -KOKO Fuel, you will design in-house creative for KOKO Fuel. You will be responsible for the rapid turnaround of world-class designs for digital, POS, and or other branded material. You will be responsible for the on-time-in-full delivery of key creative initiatives, error rate, efficiency, daily productivity, quality, and stakeholder satisfaction.

    What you will do

    Insights:

    • Monitor competitor creativity with the intent of developing world-class creative material for KOKO Fuel that beats the competition
    • Keeping up to date with design and software trends

    Strategy & Planning:

    • Liaise with channel marketing and digital teams to determine requirements, timescales, and budgets
    • Work with the channel marketing and digital teams to develop annual and weekly creative content plans for KOKO Fuel
    • Be up to speed on Brand ID guidelines in relation to digital, POS, and any other relevant branded material

    Execution:

    • Developing concepts, graphics, and layouts including making decisions about fonts, images readability, and readers’ needs
    • Determine the size and arrangement of copy and illustrative material as well as font style and size
    • Preparing rough drafts of material based on agreed briefs
    • Partner with the digital marketing team to create or adapt weekly social media content often partnering with 3rd party digital and or creative agencies
    • Work with channel marketing teams and or creative agencies to develop or adapt compelling POS
    • Reviewing final layouts and suggesting improvements if required
    • Partner with the Digital Team to conduct A/B testing of various digital creatives

    Tracking & Control:

    • Track key performance indicators of creatives such as engagement and sharing

    Stakeholder Engagement:

    • Engage with internal teams (Brand Building teams, Channel Marketing and Media teams, and other cross-functional teams) as well as external stakeholders digital agencies, and creative agencies

    What you will bring to KOKO

    • 3+ years of experience in multimedia graphic design and or creative development
    • Fully operational in software such as Adobe InDesign, Illustrator, and or Photoshop
    • University degree in a related field such as art and design as well as graphic design
    • Comfort role modeling behaviors in line with KOKO culture, including leadership, professionalism, customer orientation, safety consciousness, and innovation
    • Ability to work in a self-led manner, in an environment with significant time pressure
    • Unquestionable integrity

    Method of Application

    Use the link(s) below to apply on company website.

     

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