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  • Posted: Feb 25, 2021
    Deadline: Mar 4, 2021
  • Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
    Read more about this company


    Engineer; Financial Solutions


    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

    Reporting to the Manager; Financial Solutions Support, the role holder will be responsible for the data and application availability of assigned systems and applications.

    Key Responsibilities:

    • Participate in design, testing and implementation of new products, services, functionalities or upgrades
    • Use software skills to automate repetitive tasks within M-PESA system and the ecosystem
    • Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects
    • Optimize existing software design architectures and ensure new architecture provide always on solutions
    • Collaborate with team members to improve processes, tools, systems and procedures
    • Participate and provide input to the M-PESA roadmap to ensure timely delivery of relevant products to Safaricom Customers;
    • Implement DevOps technologies and processes e.g containerization
    • Engage stakeholders to ensure new functionality, processes and systems are fully understood
    • Transfer system knowledge to internal customers on new features and support processes
    • Diagnose and troubleshoot technical issues on the assigned systems and apply a work around or a permanent solution to resolve within SLA
    • Provide prompt and accurate feedback to stakeholders on assigned tasks


    • A Bachelors degree in Information Technology, Computer Science, Engineering or relevant field as a minimum
    • Minimum 2 years of work experience as an engineer in a telecommunications or financial services environment (vendor or operator)
    • Ability to diagnose and troubleshoot complex technical issues
    • Expertise in system monitoring and alerting strategies and can draw on their experience to drive improvements in system monitoring with automation, third party tools and frameworks
    • Working knowledge of databases and SQL
    • Excellent problem-solving and communication skills
    • Software development skills preferably in Java, Python.
    • Knowledge in ITIL Service Operations processes and Agile methodology. Certification in Scrum fundamentals or higher is an added advantage.
    • Working knowledge in dev ops and dev ops tools like Github
    • Knowledge in Tibco is an added advantage
    • Knowledge in mobile money systems, integrations or Financial systems
    • Must be able to work without supervision & meet tight deadlines
    • Good presentation skills
    • Proactive & self-motivated

    go to method of application »

    Senior Manager; Investor Relations


    We are pleased to announce the following vacancy in the Finance Planning Analysis & Investor Relations department within the Finance division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Posting Description                     

    Reporting to the Head of Department; Financial Planning and Investor Relations, the individual is responsible for delivering value to shareholders through leading and managing the investor relations operations of the organization. They will work closely with the Head of Department in strategic decision making and assist in operational functions in the unit.

    Job Responsibilities                

    • Develop investor confidence and belief in the company’s vision and strategy for delivering shareholder value through development of a robust investor relations strategy and framework
    • Provide strong leadership in professional and operational matters, contributing new and best practice approaches to investor relations and capital markets approach.
    • Lead, coach and mentor the IR team demonstrated through efficiency of team workflow, improved engagement with internal cross functional teams, better performance in terms of responsiveness to investors and more insight to management on stock performance
    • Oversee the development of investor relations market insight reports utilizing Bloomberg analysis and feedback from investor engagements.
    • Create and manage a strong. reputation by demonstrating consistent and clear communication between internal and external parties
    • Oversee coordination of investor events including earning release, AGM and Roadshows.
    • Coordinates conference call and webcast hosting logistics for the analyst conference call (setting up conference call, running call management software and participant queues during the call) and investor conferences.
    • Managing expectations of the market about the Safaricom’s performance, and the expectations of the board on the company’s absolute and relative valuation by investors through investor engagements.
    • Work with internal teams to gather global performance data, competitive analysis, and in-depth financial and strategic information to draft and issue earnings and news releases on material information to the investment community and other external stakeholders.
    • Oversee coordination of information gathering within the organization to respond to investors’ questions and develop presentations for major announcements (Including investor presentations for earnings release).
    • Ensure compliance with the regulatory environment.
    • Carry out shareholder analysis and targeting by analyzing shareholder base, identifying underweight or non-investors and carryout investor targeting for roadshows and conferences.
    • Lead the analysis of current and potential institutional ownership of the company’s stock and create and help develop a plan to optimize the shareholder base for the company.
    • Develop earnings release investor presentations and annual integrated report focusing on key disclosures on the Safaricom’s material issues including operating environment/macroeconomics, financial performance and strategy. IR function coordinates the development of the Integrated Report, as the report is a key investor communications tool.
    • Others key roles include; Ensure response to investor email queries, management of the contact database, Website and development and management of the IR Budget
    • Create complex financial models for both the Company and its competitors to develop an internal strategic and competitive framework from which senior management team can better assess overall corporate performance and institutional investor expectations.


    • Graduate with a financial or communications related degree from a recognized University. MBA will be an added advantage
    • Strong financial exposure/background understanding of dynamics in the investment environment. A Chartered Financial Analyst (CFA) Level 1 qualification is an added advantage
    • Demonstratable strong numeric and analytical skills
    • Excellent cross function and cross seniority communicator
    • Minimum five years’ experience of media and/or investor relations or financial operations in a telecom or fintech environment
    • Excellent proficiency in Excel and PowerPoint
    • Must be flexible to travel within and outside Kenya
    • Proven communication and presentation skills, including messaging skills, applied confidently and consistently in a high pressure environment
    • Organizational and project management experience and the drive to lead projects to successful outcomes
    • Effective networking skills and the clear experience quickly building trust and rapport with internal and external stakeholders
    • Credibility and gravitas, both with external and internal constituencies

    Method of Application

    Use the link(s) below to apply on company website.


    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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