Careers at EIDU

What you will do:

• Program & Delivery Design: 
• Coordinate cross-functional design and review processes to ensure alignment across Learning, Research, Country, Finance, Government Relations, and Fundraising
• Ensure that insights from research, implementation experience, and stakeholder feedback are integrated into program refinements
• Collaborate with Learning and Data to ensure program design choices are reflected in measurable indicators and operational targets
• Support standardization of delivery approaches across countries while maintaining contextual flexibility
• Organizational Execution and Decision Processes
• Facilitate cross-functional review and refinement of EIDU’s core organisational metrics and operational targets, in collaboration with Learning, Data, and Strategy.
• Define clear decision “triggers” that connect performance indicators to strategic and operational actions and escalation pathways
• Strengthen how data is used across countries and functions to improve focus, efficiency, and execution discipline at scale
• Organizational planning
• Lead cross-functional alignment on annual goals and quarterly planning cycles
• Ensure operational targets and key metrics are embedded within planning and review processes
• Develop content and agendas for senior leadership meetings, ensuring data and progress against targets inform strategic prioritisation
• Align staffing and funding plans with organizational goals and priorities in collaboration with People and Finance
• Strategic initiatives & organizational priorities
• Drive or support high-priority cross-cutting initiatives identified by the COO, such as risk management, strategic procurement, cross-country coordination, or expansion efforts.
• Provide structured analytical and execution support to senior leaders on time-bound strategic priorities

What you should bring:

• The desire to use your skills to bring about positive social change.

Education: 

• Bachelor’s degree, preferably including analytical coursework

Experience:

• 5–8 years of experience in roles such as management consulting, strategy and operations, business intelligence, product or program management, or similar fields
• Working in or supporting organizations operating in low-resource or Global South contexts
• Influencing senior stakeholders and driving cross-functional initiatives
• Entrepreneurial / startup experience preferred

go to method of application »

We are seeking an Operations BI Analyst to form an integral part of our Research, Learning and AI team and work closely with our Operations team. The Operations Department at EIDU is dedicated to strategically enhancing education in both public and private schools through the effective rollout of EIDU’s Digital Learning Programs. You will be responsible for identifying inefficiencies, optimizing processes, and informing strategic decisions. You will collect and analyze data from various sources, using tools to create dashboards and reports, and communicating actionable insights to leadership.

What you will do:

• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Develop and maintain dashboards and reports using BI tools (e.g., Power BI, Tableau, Metabase, Looker).
• Collaborate with cross-functional teams to understand data needs and deliver insights.
• Monitor key performance indicators (KPIs) and provide regular updates to stakeholders.
• Support forecasting, budgeting, and strategic planning through data analysis.
• Ensure data accuracy, integrity, and consistency across systems.
• Automate reporting processes to improve efficiency and reduce manual work.
• Conduct ad-hoc analyses to support operational initiatives and decision-making.

What you should bring:

• Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
• 5+ years of experience in BI, data analysis, or operations analytics.
• Proficiency in SQL and BI platforms (e.g., Power BI, Tableau, Qlik).
• A deep understanding of business processes and operational workflows, including how different functions work together.
• Analytical mindset: The ability to think critically and use logical reasoning to identify problems and evaluate solutions.
• Communication: Strong verbal, written, and visual communication skills to translate complex technical information for non-technical stakeholders.
• Problem-solving: The capacity to identify root causes and develop innovative, data-driven solutions.
• Attention to detail: A high degree of meticulousness to ensure accuracy in data and reports.
• Ability to translate complex data into clear, actionable insights.
• Experience in a fast-paced, data-driven environment.