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  • Posted: Jan 16, 2026
    Deadline: Not specified
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  • Jacaranda Health is a social enterprise and operates as a 501(c)3 in the US. Our mission is to transform maternal health care in East Africa and make pregnancy and childbirth safer for women and newborns. If you are interested in donating or partnering with Jacaranda Health, please visit our Donate page. Jacaranda’s staff is made up of professionals fr...
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    Director of Kenya Programs

    What You’ll Do:

    Strategic Leadership & Program Execution: 

    • Develop and execute multi-year programmatic roadmaps aligned with organizational strategy, donor commitments, and sustainability objectives.
    • Set HOD objectives, track impact targets, define quality standards and remove strategic barriers.
    • Drive innovation in maternal and neonatal health, digital health integration, and health systems strengthening.
    • Establish and scale new interventions, partnership models, and implementation approaches.

    Cross-Divisional Collaboration & Organizational Strategy

    • Co-create organizational strategy with Directors, integrating Kenya Programs with innovations, evidence, technology, and operations.
    • Bridge innovation and implementation, providing field insights to shape JH products while leading adoption and scale.
    • Partner with Research & Data & Analytics to ensure M&E informs continuous improvement and demonstrates impact.
    • Collaborate with Operations and Quality Assurance to optimize performance, maintain standards, and drive sustainability.

    External Influence & Strategic Relationships

    • Build and steward director-level relationships with government decision-makers (MOH, counties, Council of Governors, SHA, DHA) and key stakeholders (NNAK, NCK, KMPDU, KOGS, private sector).
    • Lead donor relationships, managing project delivery, expectations, and scope negotiations.
    • Present program performance and strategic recommendations with clarity and evidence.
    • Contribute to fundraising, leveraging stakeholder access to secure strategic investments.

    Resource Stewardship & Team Leadership

    • Be accountable for Kenya Programs performance: quality, financial management, risk mitigation, team effectiveness.
    • Manage consolidated budget across all departments, driving efficiency, donor compliance, and fund utilization.
    • Build high-performing teams, develop HOD leadership, and ensure strong organizational culture.
    • Identify and mitigate organizational risks: programs, partnerships, reputation, compliance.
    • Establish governance frameworks ensuring ethical implementation and beneficiary safety.

    Who you are:

    What you bring

    • Bachelor's degree in healthcare field (Medicine, Clinical Medicine, Nursing, Health Systems); Master's in Public Health or related field desirable.
    • 8-10 years progressive leadership in health systems programs or donor-funded projects; 6-8 years at senior management/director level leading multiple departments.
    • Demonstrated expertise in Health Systems Strengthening, Maternal & Neonatal Health, or Health Financing.
    • Proven track record establishing new capabilities, driving transformation, and managing similar-scale budgets/teams.
    • Strong experience with Kenya health sector (devolved system), government systems (MOH, counties), and donor/multi-sectoral stakeholders.

    go to method of application »

    Product Manager

    What You’ll Do:

    Helpdesk Product Management

    • Identify features & data enhancements necessary for maintenance & improvement of our helpdesk platform (calling/messaging mothers in urgent cases).
    • Collaborate with frontline teams to ensure urgent communication is seamless and timely.
    • Monitor helpdesk metrics (response times, resolution rates, escalation handling) and work with the tech and data team to improve usability and performance.

    Product Quality Assurance

    • Oversee end-to-end quality assurance for SMS/chatbot flows, including reviewing logic, monitoring real-time behavior, and flagging breakdowns or areas for improvement.
    • Analyze user responses to identify edge cases, confusion points, or common feedback patterns that warrant updates to the product.
    • Conduct continuous quality checks across different user segments.
    • Coordinate testing and release of new features or content, working closely with QA, clinical, and programs teams to ensure safe, clear, and context-appropriate messaging.

    User centered design

    • Gather, analyze, and use data and feedback to inform product iterations, ensuring continuous learning from how mothers interact with our tools.
    • Conduct user behavior analysis to inform iterative design updates.
    • Maintain the product backlog and ensure prioritization aligns with user needs, technical feasibility, and strategic goals.
    • Support development of user research tools, pilot protocols, and performance reports to evaluate feature effectiveness.

    Stakeholder management

    • Communicate product performance and implementation issues clearly to stakeholders, providing data-driven recommendations and decision support.
    • Collaborate with programs, Tech, data team for product rollouts and updates.

    Who you are:​​​​​​​

    What You Bring

    • Bachelor’s degree in a relevant field such as information systems, computer science, public health, health informatics, human-centered design, data science, behavioral science or another discipline that builds strong analytical, technical and user-centered design skills.
    • Minimum 5 years of relevant working experience in product management, data analysis, or a related field.
    • Strong product management skills are required, and familiarity with tools like RapidPro and Salesforce is a plus.
    • Highly analytical, deeply detail-oriented, empathetic and eager to translate frontline feedback into better digital experiences for mothers.
    • Demonstrated experience in managing project timelines.
    • Can demonstrate strong quantitative and qualitative skills to drive data-informed product decisions and improvements.
    • Strong ability to communicate with and manage multiple stakeholders.
    • Experience building business cases and driving outcome oriented product prioritization decisions that are aligned with strategic goals and user needs.
    • Experience designing work plans and working collaboratively with teams to execute on the plans.
    • Previous experience working on a product team, with a solid understanding of product lifecycle management, backlog prioritization, and feature delivery. 
    • Working with Salesforce products is a plus.

    Method of Application

    Use the link(s) below to apply on company website.

     

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