Careers at Ramco Group

Job Summary

• The role of Quality Assurance Officer is both challenging and rewarding. The successful candidate will be required to be flexible, organized and capable of multi-tasking in a busy environment and operate with the upmost integrity
• The successful will ensure that all the company products from different processes meet the customers’ expectation both internally and externally and as per our standard operating procedures.

Main Responsibilities

• Job approvals-Approve all jobs running in production before any run i.e new jobs and repeat jobs.
• Monitor quality process in all production areas i.e compliance to SOPs and work instructions.
• Train operators on quality checks, sampling methods and documentation process.
• Approve operators’ quality check list.
• Carry out tests during production process such as BCT, ECT, PAT, CALLIPER, BST and all lab related tests.
• Verify samples used for production process and ensure samples are stamped and properly stored.
• Verify dies issued to all die cut machines to ensure obsolete dies are not used during production.
• Ensure labelling of products is done at all stages.
• Control nonconforming products by ensuring recommendations made are adhered to.
• Ensure nonconforming products that are beyond salvage are disposed as per the system procedures.
• Ensure all incoming raw materials are tested per the standards and report on any nonconforming products to the QA Manager
• Prepare COAs for delivery as per customer requirement.
• Ensure all vehicle inspections are carried out by the driver before loading and documented.
• Carry out internal quality audits for continuous improvement.

Key Performance Indicators

• Full implementation of QMS
• Nil customer complains due to poor quality
• 100 percent training for production staff
• Nil goods returned due to poor quality

Qualifications

• Degree /Diploma in applied science or related field
• 2 to 3 years’ experience in corrugated industry
• Analytical skills and attention to details
• Team work and good communication skills
• Adherence to health and safety regulations (e.g. constant use of personal protective equipment)

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Job Summary

• The role of Warehouse Manager is both challenging and rewarding. The successful candidate needs to be flexible, organized and capable of multi-tasking in a busy environment and operate with the upmost integrity
• The successful candidate’s role will ensure efficient receipt, storage, handling of raw materials. He /she will also safeguard inventory accuracy, maintain optimal stock levels to ensure uninterrupted production, and lead warehouse operations to meet safety, quality, and delivery standards.

Main Responsibilities

• Implement FIFO/FEFO and proper handling of all raw material and consumables
• Monitor stock levels and initiate timely replenishment to prevent production downtime.
• Manage rejection procedures for damaged or non-conforming materials for both Paper and Consumables stores.
• Oversee reel handling equipments’ like clamp trucks and forklifts to prevent paper damage.
• Supervise both Paper and Consumables Warehouse team members
• Identify bottlenecks and lead warehouse improvement initiatives.
• Reduce waste, damage, and lead times through process optimization.
• Ensure compliance with industry regulations, safety standards and company policies.
• Monitor and control warehouse costs, identify areas for cost reduction and implement cost-saving initiatives.

Key Performance Indicators

• Inventory Accuracy – Maintain a minimum of 98% inventory accuracy 9 (e.g. Tracking, stock levels)
• Order Fulfilment Rate – Achieve a minimum of 95% order fulfilment rate (e.g. orders shipped on time, complete and accurate).
• Warehouse productivity – Maintain a minimum of 85% warehouse productivity (e.g. orders processed per hour, labour efficiency).
• Costs Savings – Achieve annual cost savings of 5% through process improvements and cost reduction initiatives.
• Warehouse Utilization – Optimize warehouse space utilization to achieve a minimum of 85% capacity usage.

Qualifications

• Bachelor’s degree / Diploma in Supply Chain, Logistics, Industrial Management, or equivalent. A professional certification for this role will be an added advantage.
• Proven experience of 4 – 5 years’ in warehouse management with handling paper reels and strong knowledge of Kraft paper storage standards and FIFO/FEFO practices.
• Familiarity with inventory management and control procedures.
• Proficiency with ERP systems. (SAP, Microsoft Dynamics)
• Strong knowledge of warehouse operations, inventory management principles, logistics processes, and supply chain best practices, with experience in implementing warehouse management systems (WMS).

Skills and abilities

• Leadership and team management skills, with the ability to lead, motivate, and develop warehouse staff, fostering teamwork, accountability, and a culture of continuous improvement.
• Excellent communication and interpersonal skills, with the ability to build relationships, negotiate with stakeholders, and communicate effectively with internal and external partners.
• Analytical and problem-solving abilities, with the capacity to analyze data, identify trends, and make data-driven decisions to optimize warehouse operations and solve complex logistics challenges.
• Project management skills, with the ability to plan, organize, and execute warehouse improvement projects, process enhancements, and technology implementations within scope, budget, and timeline constraints.
• Adaptability and flexibility to work in a fast-paced, dynamic environment, managing multiple priorities and adapting to changing business needs and market conditions.
• Good problem -solving skills