Current Openings at Bosch Africa

Your responsibilities:

• Business Plan & Current Forecast: Support of planning. Break down of Business Plan to (key)account/Product Group level    
• Develop and implement sales strategy/distribution concept; in general based on Business Plan (e.g. for sales channels, districts, brand(s); optimize customer structure.
•  Analyse & determine best possible use of customer potentials and needs (Strategy, SWOT, Brands, KPI's).
• Plans projects for workshop consultant to gather market information and leads to support Business Plan.
• Establish, maintain and develop professional customer relationships. Offer professional availability (visits, tel, e-mail) and have contact with all relevant persons and aim at long term and trustful relations.
• Participate in customer's activities (e.g. open days, openings) and Mobility Aftermarket activities for customers (e.g. product trainings).
• Consult customers about market relevant issues (marketing campaigns, competition, how to improve brand recognition.
• Ensure efficient procedure for complaint mgt., if necessary handle complaints personally.
• Find best solutions for complaints (under consideration of economic-, time- and relationship aspects).
• Drive and support acquisition of new customers which fit the Mobility Aftermarket strategy.
• Meet and exceed customer's expectation, Increase customer satisfaction.
• Ensure availability of al customer & prospect potentials and targets in Bosch Systems.
• Break down Business Plan to detailed year plan for customers (Potential turnover/ Product Group, activities/measures/resources).
• Negotiate, agree and confirm annual customer agreements/contracts (personally or supported by team member).
• Develop and carry out activities to reach targets, manage this with available resources.
• Push and promote marketing activities on the customer basis in order to leverage the turnover.
• CSM is responsible to implement in the country the RBKE contract conditions.
• CSM is responsible for the budgeted (out of invoice) resources in order to achieve the assigned country target.
• CSM needs to give visibility to Product Specialist on End Year Bonus and Valued Added Services.
• Visit management: Prepare personal visits (targets, statistics, OPL, action list).
• Follow-up on tasks.
• Monitor relevant KPI's and carry out appropriate activities to reach targets.
• Credit & payment management: monitor and react if, check and release special credit limits.
• Provide/report: statistics, forecasts, document and submit business expenses.
• Training for customers (value argumentation, benefits, product features…).
• CSM bring the voice of the customer into the organization.
• Gather market information to get a clear and updated picture of the market needs (customer/product). 

Qualifications

Education:

• Bachelor's degree on commercial economics (marketing/sales or business administration)    
• Technical understanding related to the automotive industry
• Minimum 5 years working experience in sales/mkt environment
• Minimum 3 years' experience in Independent After Market (IAM)                                      
• Experience in workshop / sales management (general process & organizational) preferably in automotive industry (AutoCenters, Tyres business, fleet business  etc)              
• 3 years Experience in distribution via wholesaler, b2b environment                           
• Excellent negotiation skills in decision maker environment                                                  
• Excellent English language skills and knowledge of French & German is a plus       
• Excellent office software skills

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Your responsibilities:

• Facilitating Country Specific Price Round
• Evaluation of prices violating internal regulations, e.g. margin, NPP, PPC etc.
• Maintenance and update the price database
• Facilitating Corridor alignment round (collecting market price input for Net Price Point (NPP) corridor positioning).
• Communication of NPP corridors.
• Define and communicate Price Harmonization reports.
• Facilitating violations follow-up, incl. monitoring of actions/measures and escalation if needed.
• System maintenance of NPP data incl. agreed exceptions and index.
• Facilitating Gross Margins, targets for the year and analysis for the same.
• Take corrective actions for the products with low profits and not meeting minimum margin requirements.
• Integrated Pricing Tool project management in region & AF development requirements.
• Maintain prices in relevant ERP systems.     
• Safe guarding product data quality by monitoring Bosch data in customer & 3rd party systems.                                                      
• Process owner of Product Data Quality.       
• Transmit data quality issues internally and track solutions for customers.
• Train and document processes and data improvements internally and for customers.
• Integrated Pricing Tool: Support (1st level), administration & training.
• Customer / Channel analysis at regional / country / market level.
• On demand price comparisons on Recommended Retail Price, Invoice Price Point, Net Price Point, Pocket Price Point, Part number & Product Groups levels for customers.
• Customer / Market specific analysis (e.g. customer level Price Change Rate reports).
• Analysis of impact on Gross Margin due to Price Change.
• Customer satisfaction survey and coordination of customer requirement management.
• Process owner of the Common European Program (CEP).
• Process owner for Sold Coverage and Time To Market in the region incl. tracking.
• Process owner of Product Group definition and alignment.
• Definition of regional sales program and counterpart to Business Units and Product Specialists in the region.
• Operative system maintenance in SAP ERP systems.
• Process owner of picking process.
• Process owner of exclusivity assignment for special product range.

Qualifications

Education:

• Economic academic education, with focus on pricing and marketing.
• Job experience (3-5 years) within Pricing Management or trade marketing.
• Deep knowledge about pricing and data management.