Current Vacancies at Norwegian Refugee Council

Role and responsibilities

Generic Responsibilities

• Ensure adherence with policies, tools, handbooks and guidelines and with ACAPS financial system
• Maintain overall budget control over attributed budgets and grants, as well as contribute to maintain control and ensure financial quality control of the ACAPS Master Budget
• Prepare and develop status reports as required by management
• Ensure proper filing of documents 
• Promote and share ideas for improvement of the support function

Specific Responsibilities

• Ensure financial quality control and oversight of the attributed budgets and suggest corrective action if/when required.
• Lead the financial management of attributed grants for the entire project cycle including budgeting, monitoring and reporting. 
• Lead the preparation for financial donor audits, ensuring compliance with ACAPS, donor, and local requirements. 
• Conduct financial reviews across the project cycle, including grant kick-offs, budget modifications, and grant closures.
• Support the Budget Holder in financial discussions with donors, including negotiations on grant financial requirements, and other modifications.
• Follow up on Income received from donors
• Check that expenses are booked to the appropriate project accurately and in a timely manner. 
• Grant budget availability check for Purchase Requisitions.
• Prepare balance sheet schedules to check prepayments, deposits, account payables
• Participate in the development, deployment, and integration of a new ERP system for ACAPS
• Review the bank reconciliation and monitor the cash-flow level
• Ensure capacity building and mentoring of finance and non-finance staff, including management in all finance related matters. 
• Participate in the ACAPS Master budget development and monitoring.
• Perform other duties in the department as appropriate.

Qualifications

Competencies

Professional competencies

• Recognised professional and academic qualifications
• Minimum 8 years of relevant work experience
• Experience from working in complex and volatile contexts desirable
• Experience from working in humanitarian context desirable  
• Experience in ERP system implementation (Agresso/Sage/Sun System), financial analysis, and donor compliance 
• Skilled in developing financial tools and systems for budgeting, monitoring, and reporting.
• Proficiency in MS Office Excel
• Excellent time management skills and ability to organise multiple, simultaneous tasks, and deliver results within a specified period
• Demonstrated problem solving skills
• Fluency in English, both written and verbal. Fluency in Dutch is an asset

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Key Responsibilities:

User Lifecycle Management (25%)

• Facilitate onboarding/offboarding across platforms (Airtable, M365, and others) in coordination with the external IT provider.
• Act as the internal focal point for user requests and issues related to other software platforms used at ACAPS.
• Deliver training, coaching, and onboarding sessions for staff on Airtable, SharePoint, Teams, and other tools as needed.
• Develop user guides, documentation, and adoption resources.

Centralized Software Administration (40%)

• Serve as primary administrator for Airtable: bases, templates, workflows, data models, permissions, automations, integrations.
• Design and build AirTable bases that meet needs for data collection and product management for different ACAPS teams.
• Act as functional administrator for M365 collaboration tools (SharePoint, Teams): structure, permissions, governance.
• Coordinate with external IT provider for backend tasks (license provisioning, MS365 role management, troubleshooting).
• Contribute to governance standards across all SaaS platforms.

Workflow Process Optimization (25%)

• Identify opportunities for automation and digitization (e.g., Airtable automations, Power Automate).
• Support teams in improving efficiency and eliminating manual processes.
• Enable cross-platform integrations.
• Audit platform usage to prevent redundancy and shadow IT.

Vendor Liaison & Coordination (10%)

• Act as the primary liaison with external IT providers for escalations and feedback.
• Communicate user needs and service updates.

Qualifications

Knowledge and Experience

Required skills, knowledge and experience

• Strong experience building workflows and data pipelines with relational information management systems (e.g., Airtable, Smartsheet, Notion, Coda, Monday.com, SharePoint Lists).
• Demonstrated knowledge of relational database principles, including table design, relationships, and efficient structuring of data for performance and usability.
• M365 collaboration tools administration (SharePoint sites, Teams structure & permissions).
• Proven experience in training non-technical users, creating clear documentation and facilitating adoption of digital tools.
• Experience in user lifecycle management (onboarding/offboarding, access management).
• Excellent problem-solving, communication, and documentation skills.