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  • Posted: Jan 25, 2023
    Deadline: Not specified
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    Delivering a better way to cook

     

    Operations & Logistics Coordinator

    Responsibilities

    • Find data sources, validate the data, maintain reporting frequency and translate the data into information that can drive management decisions.
    • Plan and execute operational and logistics decisions.
    • Assist in running the dispatch, delivery, warehouse, and fleet operations.
    • Improve on existing distribution plans to achieve on-time-delivery and customer satisfaction.
    • Look for vulnerabilities in how we operate and escalate to management.
    • Implement plans by management to mitigate operational risks.
    • Participate in end-user-testing of applications, web dashboards and point out variations from business requirements.
    • Ensure the sales teams have the operational support they need to excel at their work.
    • Apply stakeholder management to secure buy-in from colleagues when participating in cross-dependant projects.
    • Be the custodian of the department`s project pipeline.
    • Assist in training the department's personnel on SOPs that have been documented by management.
    • Monitor, advise and direct warehousing team.
    • Provide assistance to the import team with new incoming shipments.
    • Collaborate closely with the business intelligence team to ensure that necessary data is gathered from network systems and sales teams.
    • Management of the supply chain (including statutory processes) to ensure timely receipt of products to support the sales pipeline.
    • Ensure that all legal and regulatory documents are filed and that laws and regulations are followed.

    Knowledge and Experience

    • Minimum Degree in Business Administration, Product Management, Project Management or related field.
    • Minimum of 3 years work experience in a position with similar responsibilities.
    • Operational and logistics experience.
    • “Last mile” delivery experience with a focus on customer service.
    • Proficiency in using various ERPs and end-user software.

    Skills and Attributes

    • Strong ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines.
    • Ability to articulate complex ideas with ease.
    • Self-directed and self-motivated personality.
    • Identifies solutions to problems after conducting a root cause analysis.
    • Uses data and metrics to drive decisions.
    • A friendly and collaborative attitude.
    • Clear reasoning that demonstrates good judgement and problem-solving abilities.
    • Strong analytical and written skills.
    • Outstanding organizational skills.
    • Proven track record of working with cross-functional teams.

    go to method of application »

    Driver (Commercial Vehicles)

    Responsibilities

    • Report to the duty station on time and inspect the vehicle to ensure it is in a roadworthy condition.
    • Review the assigned orders in the App or as instructed by the Operations & Logistics Coordinator.
    • Load the vehicle with adequate fuel pellets, cookers, stands and any other necessary items needed by customers.
    • Discuss the route plan and delivery priorities with the direct Supervisor.
    • Identify opportunities or vulnerabilities in how we operate and escalate to management.
    • Implement plans by management to mitigate operational risks.
    • Participate in end-user-testing of applications and any other form of required training.
    • Ensure the sales teams have the operational support they need to excel at their work.
    • Collect & swap faulty cookers and update the serial numbers in the system.
    • Troubleshoot and fix easy to resolve product issues when requested by customers.
    • Update completed deliveries on the App.
    • Escalate payment delays to the direct Supervisor.
    • Escalate any quality issues on the vehicle that might need repair.
    • Report and book for scheduled maintenance when mileage threshold has been exceeded.
    • Ensure that the vehicle is clean and presentable at all times.
    • Escalate when any compliance issues arise or when documents are about to expire.
    • Any other duties as assigned.

    Knowledge and Experience

    • A valid driving license with category B and C.
    • Minimum of 2 years work experience in a position with similar responsibilities.
    • Operational and logistics experience.
    • Last mile delivery experience with a focus on customer service.
    • Ability to learn how to use basic mobile phone applications.

    Skills and Attributes

    • Strong ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines.
    • Self-directed and self-motivated personality.
    • A friendly and collaborative attitude.
    • Clear reasoning that demonstrates good judgement and problem-solving abilities.
    • Outstanding organizational skills.
    • Proven track record of working with cross-functional teams.

    go to method of application »

    Driver (Commercial Van)

    Responsibilities

    • Report to the duty station on time and inspect the vehicle to ensure it is in a roadworthy condition.
    • Review the assigned orders in the App or as instructed by the Operations & Logistics Coordinator.
    • Load the vehicle with adequate fuel pellets, cookers, stands and any other necessary items needed by customers.
    • Discuss the route plan and delivery priorities with the direct Supervisor.
    • Identify opportunities or vulnerabilities in how we operate and escalate to management.
    • Implement plans by management to mitigate operational risks.
    • Participate in end-user-testing of applications and any other form of required training.
    • Ensure the sales teams have the operational support they need to excel at their work.
    • Collect & swap faulty cookers and update the serial numbers in the system.
    • Troubleshoot and fix easy to resolve product issues when requested by customers.
    • Update completed deliveries on the App.
    • Escalate payment delays to the direct Supervisor.
    • Escalate any quality issues on the vehicle that might need repair.
    • Report and book for scheduled maintenance when mileage threshold has been exceeded.
    • Ensure that the vehicle is clean and presentable at all times.
    • Escalate when any compliance issues arise or when documents are about to expire.
    • Any other duties as assigned.

    Knowledge and Experience

    • A valid driving licence with category B, C and D.
    • Minimum of 2 years work experience in a position with similar responsibilities.
    • Operational and logistics experience.
    • Last mile delivery experience with a focus on customer service.
    • Ability to learn how to use basic mobile phone applications.

    Skills and Attributes

    • Strong ability to use initiative, prioritise, multi-task, and work well under pressure to meet deadlines.
    • Self-directed and self-motivated personality.
    • A friendly and collaborative attitude.
    • Clear reasoning that demonstrates good judgement and problem-solving abilities.
    • Outstanding organisational skills.
    • Proven track record of working with cross-functional teams.

    Method of Application

    Use the link(s) below to apply on company website.

     

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