Jobs at SunCulture Kenya Ltd

About the role:

• Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers.

Key Responsibilities:

Project Management

• Undertaking Site visit for pre-feasibility and Feasibility site information collection and analysis.
• Contacting clients to set preferred dates and installing the products within the set timelines.
• Proper time management to ensure all projects assigned are achieved within the timelines set

Risk Management

• Be very proactive in identifying job risks during installations, resolving them, and reporting to the team leads
• Communicate and mitigate any risk factors that are encountered in the field by various engineers.
• Carrying out technical surveys and submitting the reports) to the engineering team leads
• Designing irrigation systems, conducting installations, and providing after-sale services for SunCulture products
• Mentoring and in-field training of new engineers
• Guiding clients through contract filling and sending the signed contracts to HQ every Friday.
• Contacting all clients assigned promptly and setting the agreed preferred dates in the app sheet
• Filling and syncing Job Submission Forms(JSFs) in the app sheet within the same day the installation/after-sale is done
• Vetting of clients and initiating dispatches of products via the app sheet once the set threshold requirement has been met.
• Reporting of emerging issues during after-sales and installations to the relevant authority as soon as they emerge and working closely with the after-sales department to ensure quick resolution of after-sale issues.
• Advise and provide recommendations to clients on products that would work best for them during technical surveys
• Do a minimum of 2 installations in a day.
• Achieve a mean Turn Around Time of under 2 days for jobs done
• Achieve a mean app adherence of 100% of all the jobs done

Does this sound like you?

• Degree/ Diploma in Mechanical Engineering or any other related field with specialization in Agricultural equipment is an added advantage
• 2+ years of experience with solar grid pump systems and irrigation systems management
• Hands-on, detail-oriented, and with strong execution skills especially installation and conducting surveys
• Good communication skills both written and spoken with the ability to interact freely with customers of different levels and backgrounds.
• An independent thinker who is able to thrive in a fast-paced dynamic environment.
• In-depth knowledge of the industry and current trends adaptable for SunCulture
• Be organized and be an expert in time management
• An agile trainer capable of training and being trained and be very resilient and flexible
• Strong computer skills in, GSuite, Microsoft Office, database management experience in CAD or other project design software is a plus
• Able to work in a dynamic environment with immense pressure and meet deadlines
• Comfortable with ambiguity and able to plan, be organized, and meet deadlines
• Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

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About the role:

• We are seeking a highly organized and detail-oriented individual to join our team as an Inventory and Planning Associate. In this role, you will be responsible for supporting and overseeing all aspects of inventory management, demand forecasting, and supply chain planning. Your strategic thinking and analytical skills will be crucial in optimizing inventory levels, minimizing costs, and ensuring efficient operations.

Key Responsibilities:

Demand Forecasting:

• Collaborating with cross-functional teams to forecast inventory needs, plan strategies to optimize stock levels, ensure sufficient buffer stock, and raise orders based on goods in transit, reorder levels, and lead time from suppliers.

Inventory Workflow Process Oversight:

• Establish and maintain a comprehensive supply chain inventory and distribution process oversight framework, including analyzing and flagging risks within the chain, and facilitating transparent communication with all stakeholders

Data Analysis and Reporting:

• Provide regular reports detailing inventory levels, trends in stock discrepancies and accuracy, and the performance of demand forecasting.
• Enhance departmental reporting and dashboards to offer comprehensive insights.

Inventory Management:

• Monitor inventory levels and analyze demand patterns within service centers..
• Aid in the development and monitoring of metrics tracking stock movement to minimize risks and maximize efficiency.
• Conduct thorough inventory reconciliations with all relevant parties and deliver comprehensive reports to management within specified deadlines.
• Support the month-end close process by preparing various inventory reports and conducting in-depth analysis.

Cross-Functional Collaboration:

• Work closely with Sales, Marketing, Finance, and Customer Service departments.
• Align inventory strategies with business objectives.
• Ensure necessary reconciliations are carried out..

Inbound & Outbound Inventory processes:

• Coordinate Import/Export inventory: Ensure timely, secure, and compliant movement of goods by overseeing the entire supply chain, including logistics, customs clearance, and warehousing.
• Document Processing: Manage all import/export-related documents, ensuring accuracy and compliance, including customs clearance documents, invoices, packing lists, and more
• Cost Management: Effectively manage expenses throughout import/export movement, including tariffs, freight, and storage fees, and ensure overall cost control during all activities.

General:

• Be open to performing any other duty assigned by the line manager