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  • Posted: Oct 9, 2026
    Deadline: Oct 23, 2026
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    The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors - Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment. The group is Kenyan based and operates through a network of Kenyan branches ...

     

    Field Service Technician - Water Treatment

    Roles and Responsibilities

    • Install, commission, troubleshoot, repair, service, test and maintain equipment and systems at customer sites.
    • Diagnose faults systematically, identify root causes and implement corrective action.
    • Verify equipment and system performance after repairs, maintenance or commissioning.
    • Attend to service requests within agreed timelines and minimize repeat visits through effective first-time resolution.
    • Prepare accurate service, maintenance, commissioning and inspection reports, including equipment condition, work performed, parts used, recommendations and customer sign-off.
    • Capture field activities using the Company’s service management and digital field-service systems.
    • Provide professional technical advice and explain faults, corrective actions, operating requirements and recommendations to customers.
    • Identify and report additional repair, maintenance, replacement, upgrade and service opportunities.
    • Coordinate or provide technical direction to assistants, subcontractors and other site personnel where required.
    • Maintain and account for assigned tools, test equipment, spare parts, consumables and company vehicles.
    • Comply with Company procedures, occupational health and safety requirements, environmental standards, warranty procedures and technical protocols.
    • Work collaboratively with Sales, Projects, Service and other technical teams.
    • Maintain positive customer relationships and represent the D&S brand professionally.

    Qualifications and Experience

    • A higher Diploma/Diploma in Water, Mechanical, Electrical Engineering, or an equivalent technical qualification from a recognized institution.
    • At least three (3) years’ relevant experience in water-treatment plant installation, commissioning, maintenance and troubleshooting.
    • Ability to diagnose and troubleshoot pumps, dosing systems, filters, valves, control panels, instrumentation and associated equipment.
    • Good knowledge of mechanical, electrical, hydraulic and control systems.

    Critical Competencies

    • Customer-focused, professional and service-oriented.
    • Self-driven, reliable and able to work with minimum supervision.
    • Practical and systematic in problem-solving and fault diagnosis.
    • Safety-conscious and disciplined in the use of tools, equipment and company resources.
    • Effective communicators who can explain technical issues to technical and non-technical customers.
    • Team players who are willing to learn and adapt to new technologies and equipment.
    • A valid driving license and willingness to travel extensively for field assignments.
    • Experience with Reverse Osmosis (RO), Ultrafiltration (UF), water softeners, filtration, chlorination and chemical dosing systems will be an added advantage.
    • EPRA Electrical C1/C2 or Solar T2/T3 qualification, or equivalent practical installation experience will be an added advantage.

    go to method of application »

    Field Service Technician - Irrigation

    Roles and Responsibilities

    • Install, commission, troubleshoot, repair, service, test and maintain equipment and systems at customer sites.
    • Diagnose faults systematically, identify root causes and implement corrective action.
    • Verify equipment and system performance after repairs, maintenance or commissioning.
    • Attend to service requests within agreed timelines and minimize repeat visits through effective first-time resolution.
    • Prepare accurate service, maintenance, commissioning and inspection reports, including equipment condition, work performed, parts used, recommendations and customer sign-off.
    • Capture field activities using the Company’s service management and digital field-service systems.
    • Provide professional technical advice and explain faults, corrective actions, operating requirements and recommendations to customers.
    • Identify and report additional repair, maintenance, replacement, upgrade and service opportunities.
    • Coordinate or provide technical direction to assistants, subcontractors and other site personnel where required.
    • Maintain and account for assigned tools, test equipment, spare parts, consumables and company vehicles.
    • Comply with Company procedures, occupational health and safety requirements, environmental standards, warranty procedures and technical protocols.
    • Work collaboratively with Sales, Projects, Service and other technical teams.
    • Maintain positive customer relationships and represent the D&S brand professionally.

    Qualifications and Experience

    • A higher Diploma/Diploma in Water, Mechanical, Electrical Engineering, or an equivalent technical qualification from a recognised institution
    • At least three (3) years’ relevant experience in irrigation, pumping systems or a related field-service environment.
    • Practical experience in irrigation system installation, commissioning, maintenance and troubleshooting.
    • Good understanding of irrigation pumping systems, filtration, valves, pipelines and control systems.
    • Practical experience with drip, sprinkler, pop-up and other irrigation systems.
    • Ability to diagnose and troubleshoot irrigation pumps, filters, valves, pipelines, control systems and associated equipment.
    • Good understanding of hydraulics, flow, pressure, pump performance and irrigation system operation.
    • A valid driving license and willingness to travel extensively for field assignments.

    Critical Competencies

    • Experience with fertigation and irrigation automation systems.
    • Experience in solar-powered irrigation and pumping systems.
    • EPRA Electrical C1/C2 or Solar T2/T3 qualification, or equivalent practical installation experience.
    • Practical plumbing, pipework installation and hydraulic system skills.
    • Experience with irrigation system performance assessment, optimization and preventive maintenance.

    Method of Application

    Use the link(s) below to apply on company website.

     

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