Job Purpose:
The Core Banking Applications Developer will support the business to achieve its goals and objectives using effective, contemporary IT practices, modern technologies, and adhering to the laid down policies and procedures to achieve the strategic objectives.
The resource will offer both functional and technical expertise related to Finacle core system to meet key objectives of IT; ensure system availability, provide continuity, confidentiality, and continuous Improvement.
Job Responsibilities/ Accountabilities:
- Finacle Core banking scripting (SSO, CRM, CORE, C24, FI), Java programming, javascript scripting, customization and enhancements of new and existing functionalities and workflows
- Provide Level 2 (L2) technical & functional and administration support of applications ensuring compliance with business expectation.
- Development of new inbound and outbound APIs for Finacle CORE, Finacle CRM, Finacle SSO, Finacle SVS, Finacle Reporting Infrastructure.
- Finacle Report development using Reporting Infrastructure and Maha Reports
- Carry out troubleshooting, installation, configurations, correction of scripts including optimizations, guidance, escalations, coordination with vendor & end user training.
- Implement and maintain systems for monitoring/audit of functionalities.
- Develop and update technical procedures, release notes/ deployment architectures and desktop instruction documents for all assigned applications.
- Implement changes in parameters, configurations and deployment of patches based on approved Change / Configuration Management process.
- Provide required support for rollout of new functionalities, products, processes, and mandates.
- Provide regular status update of issues / requirements assigned / allocated.
- Adhere to bank’s incident, problem, and change management processes (Ticket assignment and resolution, Problem management to resolve root cause of repeat incidents, attend CAB meetings and verify all changes implemented are properly tested to minimize incidents related to changes).
- Support business in executing UATs.
- Support the execution of design, planning and implementation of bank projects that promote business needs.
- Ensure security of data and information within the Applications Systems (Data Protection laws apply).
- Support the business continuity management activities (deployment, restoration, failovers, DR testing)
- Training of the application to the relevant support teams.
Qualifications
- Educational Background – A degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Minimum 5 years in financial services, banking, or insurance.
- Industry Experience – Prior experience in application support, particularly in financial services, banking, or insurance.
- Finacle core banking system.
- Technical Skills – Proficiency in programming paradigms (Java, Python, SQL), operating systems (Linux, Windows), and database management.
- ITIL Certification – Knowledge of IT Service Management (ITSM) frameworks, such as ITIL is added advantage.
- Project Management Training – Certifications like PMP or Agile methodologies is an added advantage.
- Security & Compliance Knowledge – Understanding of cybersecurity best practices and regulatory compliance is added advantage.
- Problem-Solving & Analytical Skills – Ability to diagnose and resolve complex technical issues efficiently.
- Communication & Collaboration – Strong interpersonal skills to work with cross-functional teams, vendors, and end-users.
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Job Purpose
We are seeking a skilled and detail-oriented BPM Developer to join our digital transformation team. The ideal candidate will have hands-on experience in developing, configuring, and supporting workflows using Newgen's BPM platform. You will work closely with business, product, and IT teams to deliver automated, efficient, and scalable process flows across various banking operations, especially in lending, account opening, and servicing domains.
Key Responsibilities
- Develop, configure, and maintain workflow applications on the Newgen platform.
- Design and implement process maps, form designs, business rules, and integrations based on business requirements.
- Collaborate with business analysts and functional leads to convert process documentation into automated digital workflows.
- Integrate Newgen workflows with third-party systems such as LOS, LMS, CBS, document management systems, CRM, and APIs.
- Troubleshoot workflow issues and support enhancements and performance tuning.
- Work on user access control, version management, testing, and deployment within Newgen environments.
- Document solution designs, process flows, technical specifications, and test cases.
- Support user acceptance testing (UAT) and production rollout activities.
Qualifications
Requirements
- 3 years of experience in software development, with minimum 2+ years in Newgen development.
- Strong working knowledge of:
- Newgen workflow development
- DMS
- Workflow form designing, scripting, and rules configuration
- Experience in web services integration (REST/SOAP APIs) and third-party system interfacing.
- Good understanding of business process management (BPMN) concepts and automation best practices.
- Familiarity with SQL databases (Oracle, SQL Server) for queries and backend integration.
- Exposure to banking processes (especially lending, onboarding, KYC, service requests) is highly preferred.
- Bachelor’s degree in computer science, IT, or related field.
- Experience working in Agile environments with tools like JIRA and Confluence.
- Ability to work in a fast-paced team with minimal supervision and strong documentation practices.
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Role Purpose
The Senior Manager – IT Cost & Vendor Management is responsible for ensuring that Equity Group derives maximum value from all technology investments, vendor partnerships, and service contracts across its multi-country operations. The role provides leadership in optimizing IT spend, driving financial discipline, strengthening vendor governance, and ensuring compliance with regulatory and internal procurement standards. The position plays a critical role in supporting the Group’s strategic transformation, digital agenda, and Africa Recovery and Resiliency Plan by ensuring sustainable, cost-efficient, and high-performance technology services.
Key Responsibilities
IT Financial Management & Cost Optimization
- Lead IT budgeting, forecasting, and cost modelling for the Group, ensuring transparency, accountability, and alignment with business priorities.
- Develop and maintain IT cost frameworks, including TCO, unit costing, cost-to-serve, and project cost baselines.
- Identify cost-saving opportunities, rationalization initiatives, and efficiency gains across infrastructure, applications, cloud, licensing, telecoms, and professional services.
- Monitor IT spend performance against approved budgets and proactively recommend corrective actions.
- Partner with Finance to ensure proper cost allocation, financial reporting, and capitalization of IT investments.
Vendor & Contract Management
- Oversee the vendor lifecycle — selection, onboarding, performance management, renewal, exit, and continuous improvement.
- Drive contract negotiations to ensure favourable commercial and operational terms (SLAs, OLAs, KPIs, penalties, warranties, service credits).
- Establish and enforce a vendor governance framework with consistent scorecards, review forums, escalations, and risk evaluations.
- Ensure third-party compliance with regulatory, cybersecurity, data residency, and operational standards across all countries.
- Maintain the Group vendor register, contract repository, renewal calendar, and risk assessments.
Procurement & Sourcing Leadership
- Work closely with Supply Chain and Legal in strategic sourcing, RFP/RFQ processes, bid evaluation, and contract finalization.
- Promote fair, transparent, and competitive procurement aligned with group policies and local country regulations.
- Support category management for key IT spend areas (core banking, networks, cloud, data centers, cybersecurity, digital channels, etc.).
Performance Reporting & Governance
- Develop and publish monthly and quarterly dashboards on cost performance, vendor KPIs, contract status, and risk indicators.
- Present insights and recommendations to IT leadership, governance boards, and executive committees.
- Implement continuous improvement mechanisms to strengthen vendor value delivery and reduce operational risk.
Strategic Partnership & Stakeholder Management
- Act as the primary liaison between IT, Finance, Procurement, Legal, and business leaders regarding technology spend and vendor performance.
- Provide thought leadership on sourcing strategies, cost transformation, consumption-based models, and cloud FinOps.
- Support the Group’s digital and data agenda by enabling scalable, cost-efficient technology ecosystems.
Qualifications
Qualifications & Experience
- Bachelor’s degree in IT, Computer Science, Finance, Procurement, Engineering, or related field.
- Master’s degree or MBA is an added advantage.
- 8–12+ years’ experience in IT cost management, vendor management, technology procurement, or IT financial management within a large enterprise.
- Experience in a banking or regulated financial services environment is strongly preferred.
- Strong track record in contract negotiation, cost optimization, and managing global or multi-country vendor ecosystems.
- Familiarity with regulatory environments across East and Central Africa is an added advantage.
Skills & Competencies
Technical Competencies
- Strong knowledge of IT sourcing, contracts, SLAs, and commercial models.
- Deep understanding of infrastructure, cloud, licensing, applications, and telecom cost drivers.
- Proficiency in financial modelling, budgeting, procurement processes, and vendor scorecards.
- Knowledge of risk management, compliance, data residency laws, and IT governance frameworks (COBIT, ITIL, ISO).
Behavioral Competencies
- Excellent stakeholder management, negotiation, and communication skills.
- Strong analytical mindset with the ability to translate financial data into actionable insights.
- Strategic thinker with strong execution, planning, and governance discipline.
- High integrity, professionalism, and commitment to transparency.
Key Performance Indicators (KPIs)
- IT spend accuracy vs. budget.
- Cost optimization savings delivered (OPEX & CAPEX).
- Vendor SLA compliance and performance scorecards.
- Contract renewal timeliness and negotiation effectiveness.
- Risk reduction (third-party, operational, regulatory).
- Stakeholder satisfaction (IT, Finance, Business Units, Country teams).
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Role Purpose
This role is primarily to enforce logical security at the various layers of the Bank’s IT infrastructure (network, database, application and operating system layer. Administration of users across all applications in the bank including Finacle and Active Directory. Provide input for security awareness based on identified risk in user management activities. Ensure security of all Information entrusted to the staff.
Role Responsibilities:
- Enforcing logical security at the various layers of the Bank’s IT infrastructure (network, database, application and operating system layer)
- Ensure IAM solution is functional and serving the business.
- Management approval of user roles on the applications that support Role Based Access Control (RBAC)
- Provide password management support for users across multiple platforms.
- Periodic review of user login activities for inactive or unused user profile.
- Provide input for security awareness based on identified risk in user management activities.
- Ensure security of all Information entrusted to the staff.
- Review of staff in sensitive units.
- Review of AD sensitive groups to identity excessive privilege.
- Manage privilege account through the use of PAM and Azure PIM.
- Manage MFA profiling using Cisco Duo MFA and Office 365 MFA portal.
Qualifications
Role Qualification
- Holds a relevant IT Degree certificate.
- Has at least 4 yrs relevant experience in IT with knowledge of the Bank’s IT solutions.
- Holds Information Security Certificates ie. CISSP, CAP, SSCP etc.
- Effective Communication and Presentation skills
- Good report writing skills.
- Consistent feed on local and global fraud trends.
- Ability to identify appropriate security controls to address existing/potential risk.
- Good knowledge of Information Security best practices.
- Proficiency in the use of Microsoft Office Tools.
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