Open Roles at Greenspoon Kenya

The Role

• Today we are looking for a Head of Engineering - someone who combines deep technical experience with the leadership instincts to drive a high-performing engineering team. This is a pivotal role at Greenspoon. You will own the delivery of our technical roadmap, set the bar for engineering quality and execution, and grow the team around you. You will work closely with the CTO, product, operations, and leadership to shape what we build and how we build it, while making sure the systems and the people behind them are strong.

What you will be doing:

• Lead and manage the engineering team day-to-day: running sprints, unblocking developers, setting priorities, and holding the team accountable to delivery
• Own the technical roadmap in partnership with the CTO: translating business goals into a clear, phased, and achievable engineering plan
• Mentor and grow engineers at all levels: fostering a culture of ownership, craftsmanship, and continuous improvement
• Architect and lead development of complex new features, internal tools, and integrations across front-end, back-end, and logistics systems
• Drive improvements to performance, stability, and scalability of existing systems
• Establish and champion engineering best practices: code reviews, testing, documentation, deployment discipline, and incident response
• Be a hands-on technical lead when needed: diving into the codebase, reviewing PRs, responding to incidents and solving hard problems alongside the team
• Recruit, onboard, and develop engineering talent as the team grows
• Communicate clearly and proactively with leadership and cross-functional teams on progress, risks, and tradeoffs

What we are looking for:

• At least 7 years of experience in software development, with a minimum of 2 years in a team lead or engineering management role
• Proven track record of leading teams to ship complex products in a B2C environment on time, at quality, and with clear communication
• Deep full-stack technical skills: strong PHP (Laravel or similar), front-end (Vue.js, React, Flutter), and experience with eCommerce or logistics platforms
• Experience with WooCommerce back-ends and ERP systems (Dynamics 365, SAP, or similar)
• Ability to move fluidly between strategic thinking and hands-on technical work. You are as comfortable in a planning meeting as you are in a code review
• A natural coach and mentor: you raise the people around you and take pride in the team's growth, not just your own
• Strong instincts for prioritisation and delivery: you know what to cut, what to accelerate, and how to keep a team moving under pressure
• Clear, direct communicator who can translate technical complexity to non-technical stakeholders
• A structured problem-solver who takes time to deeply understand operational processes before designing solutions: you think in systems, not just features
• Experience in a fast-paced startup or tech-led business where you have had to build structure as well as product
• Someone who is energised by variety and complexity. Greenspoon moves fast, and no two weeks look the same

Nice to have:

• Familiarity with Cloudflare Workers, Elasticsearch, or BigQuery
• Experience with M-Pesa or other Payment integrations
• Background in grocery, food, or last-mile delivery tech
• Experience hiring and growing engineering teams from scratch

What we offer

• A front-row seat to what proper scaling looks like inside a fast-moving scale-up, with real ownership over the systems and decisions that shape it
• Flexibility in how and where you work. The role is mostly remote, with time together when it matters
• Market-based compensation that reflects the seniority and impact of the role
• The chance to build alongside a young, driven, and talented team, and to make a tangible impact on people's lives every single day

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The Role

• Are you ready to kickstart your career in 2026? Do you want to gain experience working in a fast-paced environment? Greenspoon is looking for Graduate Management Trainees to help us grow our business. Given the phase of the business, start up to scale up, there are a myriad of interesting problems to solve. The work is very dynamic and working with Greenspoon will be an unforgettable start of your career.

Trainees will rotationally work in different departments to support us with the most pressing issues we have at each moment, for instance in:

• Category Management / Procurement
• Operations
• Growth
• Finance
• Data Science

We will provide you with training and on the job coaching. You will have a personal development budget that you can use to pursue more training or buy relevant books for instance. The contract is initially for one year, and if successful we will give you an offer to join us in the department that suits you the best.

Candidates should possess the following traits:

• Analytical mindset: many of the problems we are solving are challenging
• Creativity: ability to try different problem solving strategies to get to an answer
• Leadership potential: working with, and developing teams and members - managing projects end-to-end
• Resilience: working at Greenspoon is dynamic, but also tough as the standards are high
• Entrepreneurial: always come up with great ideas for the company to achieve its goals

Qualifications:

• Excellent academic achievement
• Bachelor's or Master's level in business, finance, engineering or similar
• Proven entrepreneurial spirit
• 0-2 years work experience
• Ready to work in a fast-paced environment

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What this role is

• This is a senior role, owning one of our 8 product teams. You will own the tools that the commercial team uses to run the business day to day. That covers out-of-stocks, supplier contracts, margins, rebates, promotions, and the products we sell to suppliers (ad slots, featured placements, sponsored listings, promo spots).
• Right now most of this work lives in spreadsheets, WhatsApp, and people's heads. We want to fix that by building proper internal tools following best practices, and we need someone to lead the product side of it.

Why we are hiring

• We want stronger relationships with our suppliers, and we want to be able to grow the business without our commercial team having to grow at the same rate. Today, most supplier work runs on personal relationships and spreadsheets. That has worked so far. It will not keep working as we keep adding categories, SKUs and suppliers.
• With proper tools, the commercial team can manage more suppliers, with real data behind every meeting and renewal. We can also start treating things like ad slots, featured placements and promo inventory as products we sell, rather than ad-hoc deals.

This is a new product area for us, and you would be the first person on it.

What we need

• We need a real builder. Someone who looks at a messy operational area, sees the structural fix, and ships it once so the team does not have to keep solving the same problem every month.
• A lot of commercial work today is firefighting. We need someone who can step back, understand the root cause, and build the system that prevents the fire from starting again.

What you will work on

• Supplier contracts. Get every agreement, payment term, listing fee and commitment into one place where we can actually find it. Make renewals and renegotiations easier and more data-driven.
• Out of stocks. Cut the OOS rate. Build tools that tell the commercial team which SKUs are running low, why, and what to do about it. Forecasting, alerts, supplier follow-ups, substitution rules.
• Product lifecycle and catalog hygiene. Own how SKUs move through the system, from onboarding a new product through to delisting one that is no longer working. Build the tools that make sure every product is set up properly from day one with clean titles, proper images, accurate pricing, complete descriptions and the right categorisation. Keep the catalog standardised as we grow.
• Margins. Give the commercial team live visibility on margins by SKU, category, supplier and basket. Help them catch leakage during the month, not at the end of it.
• Rebates. Track what we are owed, what threshold we are chasing, and what we need to claim. Make sure we collect everything we are due.
• Promotions. Make it easier to plan, price and measure good promos. Help the team run more of them, with less manual work, and learn which ones actually work.
• Selling to suppliers. Build the product side of our supplier-facing revenue. Ad slots, featured placements, sponsored listings, promo inventory. Define what we sell, how it is priced, and how the commercial team manages the pipeline. Move us away from one-off deals.

How you will work

You will act like the owner of this product area, reporting to the COO. That means:

• Setting the strategy and roadmap with the COO and commercial leadership
• Spending real time with the commercial team, in the warehouse, and in supplier meetings. The best tools come from understanding the actual workflow
• Picking the right metrics and being honest about whether you are moving them
• Writing the specs, prioritising the backlog, working with your engineering squad, shipping, and measuring
• Defaulting to building in-house, since this is core to how we operate
• Using AI tools to prototype small internal tools yourself when it makes sense. Turn data into insight into action quickly, without waiting for a full engineering cycle every time
• Fixing things once. If the same issue is coming up twice, build the structural solution so it does not come up a third time
• Making sure the team actually uses what you build. If they do not, it is on you to figure out why

What we are looking for

• 5-10 years work experience in highly demanding role (strategy consulting, investment banking, leadership role in corporate, start-up, scale-up)
• Previous experience in product teams or a keen interest
• You have shipped internal tools or operational software before, not just consumer features. Even better if it was for commercial, merchandising, supply chain, pricing or retail media teams
• A background in e-commerce, marketplaces, retail, logistics, or software for retailers is preferred. Grocery experience is a bonus, not a must
• You are comfortable with commercial concepts: gross margin, contribution margin, trade terms, listing fees, MOQs, promo mechanics, sell-through, retail media. You can hold your own in a supplier negotiation
• Technically literate. You can read SQL, sketch a data model, and have a real point of view on how things should be built
• Comfortable using AI tools to prototype small internal tools yourself. You enjoy connecting data to insight to action, and you fix problems once rather than repeatedly
• A structural thinker who designs the system that removes a recurring problem, rather than solving it again each time it appears
• You can make decisions without perfect information, and you own the outcome
• You listen well, ask good questions, and operate with low ego

What success looks like after a year

• A clear product strategy for this area that leadership has bought into
• A full tool stack that is used by the commercial team to execute the day-to-day
• Measurable improvement on: gross margin, rebate capture, advertising revenue or promo ROI
• The commercial team relies on what you have built every day