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  • Posted: Jul 8, 2024
    Deadline: Not specified
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    AMG Realtors is a premier real estate company in Kenya. We pride our reputation in our loyal clientele.
    Read more about this company

     

    HR and Administration Manager

    • We are seeking an experienced HR and Admin Manager to provide strategic leadership in human resources, drive employee engagement, and support our organizational growth through effective talent management and administrative excellence. This role is crucial in shaping our company culture, enhancing employee experience, and aligning HR practices with our business objectives to maintain our competitive edge in the real estate market.

    Mission Brief:

    • The HR and Administration Manager will provide strategic leadership in human resources, fostering a positive organizational culture and driving employee engagement. They will oversee all aspects of HR functions, including talent acquisition, performance management, employee development, and compliance. The position will also be responsible for administrative and office management support, ensuring efficient operations across the organization.

    KEY RESPONSIBILITIES

    Strategic HR Leadership:

    • Develop and implement HR strategies aligned with the company's overall business objectives.
    • Lead organizational change initiatives and culture transformation projects.
    • Implement innovative HR practices to enhance employee experience and organizational effectiveness.
    • Develop a HR organizational plan, monitor challenges, areas of improvements and achievements: weekly and monthly

    Talent Management and Development:

    • Design and execute comprehensive talent acquisition strategies to attract top talent.
    • Develop and implement employee development programs, including leadership development initiatives.
    • Create succession planning strategies to ensure business continuity.

    Performance and Compensation Management:

    • Oversee the performance management process, ensuring fair and consistent evaluations across the organization.
    • Develop and manage competitive compensation and benefits programs.
    • Conduct regular salary benchmarking and make recommendations for adjustments.

    Employee Relations and Engagement:

    • Foster a positive work environment and strong organizational culture.
    • Implement and manage employee engagement initiatives, including regular surveys and action planning.
    • Address employee relations issues and manage conflict resolution processes.

    Diversity, Equity, and Inclusion (DEI):

    • Develop and implement DEI strategies and initiatives.
    • Provide training and education on DEI topics to all employees.
    • Monitor and report on DEI metrics and progress.

    HR Analytics and Technology:

    • Implement and manage HR information systems to streamline HR processes.
    • Utilize HR analytics to provide data-driven insights for decision-making.
    • Stay current with HR technology trends and recommend appropriate solutions.

    Compliance and Risk Management:

    • Ensure compliance with all relevant labor laws and regulations.
    • Manage all aspects of statutory compliance related to employment.
    • Develop and maintain HR policies and procedures in line with best practices and legal requirements.

    Administration Management:

    • Oversee office repairs, maintenance, cleanliness, and ambiance.
    • Manage day-to-day office operations, including office supplies and reception operations.
    • Manage company vehicles, including insurance, repairs, maintenance, and licensing.
    • Handle utility management and company insurances.
    • Ensure all required licenses are current.
    • Issue working tools to employees, including furniture, stationery, and computers.
    • Ensure health and safety aspects in the company.
    • Take minutes during team meetings.
    • Manage office access systems.
    • Support the Marketing team in event organization and coordination.
    • Handle customer relations and hospitality in the office.
    • Coordinate visa application processes and flight bookings for company travel engagements.
    • Distribute airtime to applicable administration staff.
    • In addition to the above, the Marketing Manager may be given such other duties, as the Management may deem necessary.

    QUALIFICATIONS

    • Bachelor’s degree in human resource management or a related field; Master's degree preferred.
    • 8+ years of progressive HR experience, with at least 3 years in a senior HR leadership role.
    • IHRM Membership and relevant HR certifications.
    • Strong knowledge of HR best practices, labor laws, and emerging trends in HR.
    • Experience in implementing and managing HRIS and other HR technologies.
    • Excellent leadership, communication, and interpersonal skills.
    • Strong analytical and problem-solving abilities.
    • Demonstrated experience in driving cultural change and employee engagement initiatives.
    • Proficiency in MS Office and HR analytics tools.
    • Excellent written and verbal communication skills
    • Strong organizational and multitasking skills
    • Self-motivated with the capability of working independently and taking initiative
    • Ability to analyze and interpret complex data to drive HR and administrative decisions
    • Ability to work collaboratively as part of a high-performing team

    KEY PERFORMANCE INDICATORS

    STRATEGIC HR MANAGEMENT: 25%

    • Implementation of HR strategies aligned with business objectives
    • Successful completion of HR projects and initiatives
    • Development and implementation of innovative HR practices.
    • Develop a HR organizational plan, monitor challenges, areas of improvements and achievements: weekly and monthly.

    EMPLOYEE ENGAGEMENT AND PERFORMANCE MANAGEMENT: 35%

    • Employee engagement scores and improvement
    • Timely completion of performance reviews (monthly, quarterly, and annually)
    • Average performance rating for employees across the organization
    • Correlation between engagement levels, performance ratings, and overall business performance
    • Implementation and effectiveness of performance improvement plans
    • Retention rates of high-performing employees

    TALENT MANAGEMENT AND DEVELOPMENT: 20%

    • Quality of hires and time-to-fill for open positions
    • Overall employee retention rates
    • Effectiveness of training and development programs
    • Success of succession planning initiatives

    COMPLIANCE AND RISK MANAGEMENT: 15%

    • Adherence to labor laws and regulations
    • Timely completion of statutory requirements
    • Effectiveness of HR policies and procedures

    ADMINISTRATIVE EFFICIENCY AND GENERAL CONDUCT: 5%

    • Efficiency of office operations and administrative processes
    • Maintain positive relationships with internal and external stakeholders
    • Adhere to high standards of professionalism, discipline, punctuality, integrity and loyalty
    • Adherence to company values

    go to method of application »

    Marketing Manager

    • The Marketing Manager will be responsible for elevating AMG Realtors' brand and services by developing cutting-edge marketing strategies that leverage AI and digital innovations. They will focus on brand growth, lead generation, and establishing a significant market share, especially in the diaspora. This role requires a proven track record of growing a brand from zero to a notable presence in the market. The ideal candidate will manage marketing budgets and outsourced marketing services, analyze trends, and implement ideas that will contribute to the company's growth across all marketing platforms.

    KEY RESPONSIBILITIES

    • Strategic Marketing Planning: Develop and implement strategic marketing plans and forecasts to achieve company objectives through product marketing that will drive growth across all platforms.

    Data Analysis and Market Research: 

    • Oversee data analysis and market research, review trend analysis, and report its impact on the business.
    • Utilize data analytics and AI tools to optimize marketing efforts and track brand growth.

    Digital Marketing Excellence: 

    • Develop and implement comprehensive digital marketing strategies across all relevant platforms (social media, email, SEO, PPC, content marketing, etc.).
    • Stay abreast of emerging digital marketing trends and technologies, integrating them into the company's marketing efforts.
    • Optimize the company's online presence to drive engagement, lead generation, and brand awareness.
    • Measure and report on the performance of digital marketing campaigns, using insights to continuously improve strategies.
    • AI Integration: Implement AI-driven marketing strategies to enhance brand visibility and engagement.
    • Lead Generation: Create and manage lead generation campaigns across various platforms.
    • Marketing Effectiveness Monitoring: Monitor the effectiveness of various marketing strategies and make necessary changes.
    • Marketing Reports: Compile and submit all marketing reports - weekly, monthly, quarterly, and annually.

    Brand Growth Strategy and Sales Promotion: 

    • Develop and execute a comprehensive brand growth strategy, focusing on increasing market share and share of voice.
    • Promote the overall growth of the company's sales through effective marketing strategies.
    • Diaspora Market Engagement: Position and promote the company's diaspora market engagements and growth.
    • Influencer Marketing: Manage and support the company through influencer marketing and engagements.
    • Media Relations: Oversee all online media relations, endorsements, communication, PR, and promotional activities, including the design, production, and distribution of print materials and broadcast campaigns.
    • Annual Marketing Calendar: Design and implement the annual marketing calendar.
    • Budget Management: Create, review, and monitor annual marketing transactions, manage the actual versus forecasted budget, and evaluate ROI.
    • Brand Management: Ensure excellent company representation through accurate information on all company platforms and design promotional web landing pages.
    • Brand Identity: Set the standards for the company's brand identity and ownership, both internally and externally.
    • Team Management: Manage the Innovation team (Media and Marketing Department), conduct performance reviews, and identify training needs.
    • Concept Development: Participate in concept development related to market and sales trends, consumer demographics, preferences, and needs.
    • Sales Monitoring: Monitor sales and follow through for client feedback and marketing performance.
    • Crisis Management: Manage and control marketing crises and damages.
    • Process Improvement: Seek ways to streamline daily marketing processes and procedures.
    • Event Marketing: Manage the company's events marketing and partnerships.
    • Loyalty Program Management: Manage the company's loyalty program for existing customers.
    • In addition to the above, the Marketing Manager may be given such other duties, as the Management may deem necessary.

     QUALIFICATIONS

    • Bachelor’s degree in marketing, business administration, or a related field (a master’s degree is a significant advantage)
    • 8+ years of progressive Marketing experience, with at least 3 years in a senior Marketing leadership role, including proven success in growing a brand from inception to significant market presence
    • Demonstrated success in lead generation and conversion
    • Experience in implementing AI-driven marketing strategies
    • Must have grown a brand with a significant market share/share of voice
    • Excellent knowledge of overall business functions (real estate experience is a significant advantage)
    • Strong analytical and budget management skills
    • Extensive knowledge of digital marketing and AI applications in marketing
    • Experience with influencer marketing
    • Advanced computer literacy, including proficiency in Microsoft Office and knowledge of branding and design principles
    • Proficiency in AI-powered marketing tools and platforms
    • Strong understanding of brand growth strategies and metrics
    • Expertise in lead generation techniques and conversion optimization
    • Ability to analyze and interpret complex data to drive marketing decisions
    • Self-motivated with a positive attitude and the ability to work collaboratively as part of a high-performing team
    • Excellent written and verbal communication skills
    • Strong social media skills, including Facebook, Instagram, YouTube, etc., as well as website design and web content writing abilities
    • Strong organizational and multitasking skills
    • Capability of working independently, taking initiative, and being part of a team

    KEY PERFORMANCE INDICATORS

    BRAND GROWTH AND LEAD GENERATION: 50%

    • Implement strategies to increase brand awareness, market share and generate revenue
    • Achieve measurable growth in brand recognition and share of voice.
    • Meet lead generation targets across all platforms
    • Increase engagement rates across digital marketing channels
    • Develop an overall organizational growth plan, monitor challenges, areas of improvements and achievements: weekly and monthly.

    GROWTH, INNOVATION and MARKETING: 30%

    • Successfully implement and measure the impact of AI-driven marketing initiatives
    • Improve key digital marketing metrics (e.g., website traffic, conversion rates, social media engagement)
    • Develop and execute innovative marketing campaigns that differentiate AMG Realtors in the market
    • Manage the overall business concept with the set standards
    • Achieve quick turnaround times when creating strategies for business growth within set timelines
    • Timely submission of comprehensive marketing reports and analyses: daily, weekly and monthly

    TEAM AND BUDGET MANAGEMENT: 15%

    • Effectively manage the marketing team, improving productivity and skill development
    • Adhere to budget constraints while maximizing marketing ROI

    STAKEHOLDER MANAGEMENT AND GENERAL CONDUCT: 5%

    • Maintain positive relationships with internal and external stakeholders 
    • Adhere to high standards of professionalism, discipline, punctuality, integrity and loyalty

    Method of Application

    Use the link(s) below to apply on company website.

     

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