Openings at Kenya Airways

Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying and was voted one of the Best Employer Brands of 2021 in Sub-Saharan Africa by the LinkedIn Talent Awards

The Kenya Airways - Internship Program is an endeavor to complement Government efforts in creating opportunities for Kenyan youth to acquire and develop valuable technical and professional skills while gaining requisite work experience to increase their chances of employability.

The program offers opportunities in the following areas:

• Communication (Audio-visual Equipment)
• Corporate Library
• Digital Graphic Designer
• Fahari Innovation Hub Design
• Finance
• Ground Services Equipment Maintenance
• Technical Engineering & Maintenance
• Human Resources
• Marketing Research
• Quality, Safety & Environment

Conditions of Internship

To be eligible for the Kenya Airways Internship Program, you must meet the following requirements:

• Be a citizen of Kenya
• Be a student pursuing an undergraduate degree and who will continue his/her graduate studies or graduate right after the period of the internship.
• Completed the Kenya Certificate of Secondary Education (KCSE) examination with a minimum grade of ‘’B’’ (plain).
• No past internship experience with Kenya Airways.
• Those selected for internship will be required to submit proof of medical insurance.
• The Kenya Airways internship program will not extend beyond three (3) months.

Knowledge, Skills and Competencies:

• Excellent IT skills. Computer Literacy is a must.
• Team player, values and respects others
• Self-driven & respectful of time management
• Customer Centric. Focused on meeting client needs
• Results oriented. Focused on delivery
• Detail-oriented. Effort on accuracy
• Interpersonal skills. Ability to interact with others
• Integrity and honesty. A high regard to ethics.
• Communication skills. Ability to transfer a message orally and in writing.

How to Apply:

Interested candidates who meet the above requirements are requested to submit their applications as ONE .pdf attachment that will include:

• Cover Letter indicating ONE area of preferred interest from the list above.
• Updated CV
• Scan copy of Kenyan National Identification Card
• Scan copy of Letter from learning institution
• Scan copy of KCSE Certificate
• Scan copy of Certificate of Good Conduct

go to method of application »

Job Purpose:

To provide maximum comfort and hygiene to our guests by delivering good quality laundered aircraft furnish and linen and for third party customers.

Key Accountabilities/Responsibilities:

Reports

• Compile and submit reports to the Cabin and IFE Lead
• Kilograms per hour produced.
• Soiled carts dumped/kilograms separated.
• Number of tunnel loads (transfers).
• Number of loads washed in conventional washers and turnaround time between loads.
• Pieces per hour per workstation person, including hand folded items Carts packed per hour/controller.
• Compile financial and statistical reports based on the daily KQ production. Reconcile daily transactions and forward the report to the lead.
• Compile financial and statistical reports based on third party collections. Reconcile daily transactions and forward the report to the lead.
• Produce detailed reports for third party billing in liaison with engineering finance.

Efficiency

• Administration skills to coordinate various stakeholders
• Ensure preventive maintenance procedures are performed on a daily, weekly, and monthly basis including filter cleaning/replacement, oiling and water/detergent/steam leak identification.
• Multiskilling including aircraft cabin aesthetics and cleanliness involving removal/replacement of soiled seat covers and curtains. Participating in aircraft fumigation and pest control.
• Ability to interpret machine maintenance and fault isolation manuals.
• Achieve the daily set targets as provided by the Superintendent.

Economical Operation

• Ensure proper use of time and materials. The right prescribed quantities of chemicals; proper water levels; Maintenance of equipment and proper scheduling of resources.
• Daily replenishment of detergents/cleaning solvents to the optimum levels.

Quality Management

• Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
• Carry out visual inspection is carried out before every shift to detect machine failures /problems which can be solved without undue downtime.
• Ensure the Laundry officers keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards.

Safety

• Ensure that the Laundry is kept free of dust and inspected daily.
• Ensure all line traps are emptied frequently after every shift.
• Ensure leaking pipes, humming motors, steam leaks, etc. are attended to immediately.
• Ensure and maintain a safe, healthy and secure working environment in compliance with authority requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
• Report hazards, near misses and incidents occurrence as per company procedures.
• Be conversant with firefighting skills.

Knowledge, Skills, Experience:

• Diploma in laundry, housekeeping, hospitality, catering or hotel management.
• Prior experience in similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic/accounting/Finance skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Driving license and competence
• Cert/diploma in computer studies
• Degree/diploma/Cert in accounting
• Credit Management Technician
• Certified Credit Profession
• At least 3 years relevant working experience

Competencies:

• Achievement Drive and Initiative
• Industry and Knowledge
• Leading Courageously
• Living and Breathing Customer Service
• Leading Teams and Excellence
• Holding Others Accountable
• Humility
• Collaborating as a Team
• Coaching Developing Others