Job Openings at Ilara Health

About the job Medical Device Field Sales Representatives

Would you like to kick off your medical device sales career in Kenya’s most exciting and impact driven healthcare start-up?

Ilara Health is seeking full-time Medical Device Field Sales Representatives to support the growth of the business and drive our outreach to clinics in and around Nairobi and other counties. Ilara Health distributes modern, high quality diagnostic devices to underserved primary health clinics that struggle to afford even basic equipment. To meet our objectives, we are looking to strengthen our sales team and give you the opportunity to challenge yourself. You will play a pivotal role in achieving the sales targets and eventually generating revenue for the organization. You will be the face of Ilara Health’s brand to our customers. You will establish plans and strategize on methods for expanding the customer base in your assigned sales territory in conjunction with the VP of Sales.

Responsibilities

• Achieve sales targets as set forth in the sales projections.
• Manage time and expectations on the field daily.
• Manage your sales funnel by reaching out to potential clients and maintaining relationships in a very organised manner.
• Ensure sales are conducted in accordance with documented processes and procedures
• Ensure to only sell to customers that are able to pay for the products during the loan period.
• Coordinate customer installations, while maintaining the agreed SLA.
• Manage use of Ilara Health’s assets and vigilantly contain selling costs.
• Drive the implementation of the after sales process by ensuring that the customers are aware, trained and performing in accordance with it.
• Ensure proper documentation and handling of the administrative work involved in the on-boarding of new facilities.
• Collaborate with the VP of Sales in planning & implementing training programs for facilities.

Qualifications

• At least at 2 years experience in B2B as a field sales representative / sale associate in a medical equipment or pharmaceuticals distributor company.
• Adaptable & comfortable in a complicated and constantly evolving business environment. Fast learner. Willing to contribute in areas beyond formal job description
• Strong communications & highly organized and structured individual.
• Strong analytical skills.
• Willingness to work a variety of hours as the business demands, including occasionally late nights & weekends.
• Familiarity with office applications (especially Excel) as well as Google Drive, Google Forms, Skype etc
• Linguistic capabilities: Swahili, and English

Benefits of Working at Ilara Health

• At Ilara Health, we are a diverse team of highly energized local and international individuals, committed to listening to the needs of our customers in peri-urban/rural primary healthcare facilities that do not have access to common diagnostic tests.
• Every individual from our interns to the company founders contributes to the success of the company in different ways.
• Every team member at Ilara Health has the same drive an excitement towards achieving the collective goals. Working hard and being creative are synonymous in our start-up ethos.
• You will have the opportunity to directly/indirectly impact primary healthcare facilities/patients by dramatically improving the quality of healthcare for millions.
• Competitive Salary package based on a fixed and variable component.

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At Ilara Health, we equip a network of small, peri-urban healthcare providers with life-saving and essential diagnostic tools to improve the quality of medical care across sub-Saharan Africa. As informal businesses, these clinics and pharmacies lack access to the traditional financial services typically used by SMEs to support their growth. Through smart financing options, Ilara Health connects these small businesses to revenue generating diagnostic assets that enable them to both develop their business and improve the quality of care they provide to their patients. 

Company Overview 

As a company we are swift and proactive to decisive action in delivering the desired results and eliminating distractions that hinder us from achieving our desired results. We pride ourselves in being straightforward, clear, and concise about our needs & knowing when it’s best to ask for help. As such, we are graceful in victory and own up to our mistakes. Our clients are important to us and we value our clients and relentlessly focus on providing our customers’ promise, by building high quality systems, exercising operation discipline and planning for long-term scale. We cultivate empathy with our customers and continually seek to better understand their needs. At Ilara Health, we believe that growth is life and we equip each other to always spot useful opportunities for growth & to develop innovative ways to continuously improve. We explore our full potential daily and reinvent ourselves to be able to drive the desired growth for ourselves and our community. Doing it better is important to us and we never settle in everything that we do. We challenge our ideas of what’s possible in order to better meet our goals. We invite different perspectives, consider all variables including the resources we have available to implement an idea and explore all avenues we can to make a positive change possible.

About the Role

• We are currently looking to hire Sales Trainees. They will go through a 3 month training program in our Sales Academy and become full time employees upon successfully completing the academy.

Responsibilities

• Go through a training program designed to equip you with the necessary skills to become  successful Sales Representatives.
• Internalize operational best practices
• Pitch to potential customers with the goal of making a sale

Behavioral Requirements

• Good time management.
• Be a Teamplayer
• Passion for sales
• Positive Attitude
• Willing to learn

Benefits

• Travel reimbursements for travel expenses incurred at work- while going to the field. Please note that this does not cover for daily transportation to the office
• Working with a team of smart, vibrant and diverse professionals.
• Medical Insurance upon successfully completing the academy.
• Learn to become a world class sales professional.

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About the job Junior Software Developer

At Ilara Health, we equip a network of small, peri-urban healthcare providers with life-saving and essential diagnostic tools to improve the quality of medical care across sub-Saharan Africa. As informal businesses, these clinics and pharmacies lack access to the traditional financial services typically used by SMEs to support their growth. Through smart financing options, Ilara Health connects these small businesses to revenue generating diagnostic assets that enable them to both develop their business and improve the quality of care they provide to their patients.  

About the Role

Ilara Health is participating in a maternal health project run jointly with the Kisumu Ministry of Health and funded by Bill and Melinda Gates Foundation aimed at improving antenatal care (ANC) and postnatal care (PNC). Maternal mortality remains a significant public health problem in Kenya; especially in Kisumu County, where the maternal mortality ratio is nearly double the national average. COVID-19 has made provision of ANC/PNC services more difficult and resulted in an increase in negative maternal health outcomes.This is exacerbated by the heightened stigma and fear existing during the pandemic, as patients view health centers as high-risk hot spots for infection. This project aims to improve ANC/PNC services through a decentralised model that leverages Ilara’s diagnostic and telemedicine capabilities to deliver improved care.

You will be working with Ilara’s custom KenyaEMR fork to develop new features, fix issues and provide technical support. KenyaEMR is an essential component of the project and is currently used to collect critical maternal health data as well as to calculate the risk-level of each mother, which could lead to potentially life-saving clinical interventions. You will report to the project’s Senior Software Engineer, as well as the product manager. KenyaEMR is a distribution of OpenMRS. You can view more information on OpenMRS at openmrs.org

Job Responsibilities

• You will primarily be responsible for development of new features for our custom build of KenyaEMR (which is an OpenMRS distribution), as well as upkeep, maintenance and issue resolution for the system.
• Work with Ilara’s project implementation team to respond to  issues and triage feature requests.
• Build and improve integrations between KenyaEMR and the other project software tools.
• Assist with technical support at our participating clinics.
• Debug production issues in KenyaEMR.
• Monitor, maintain and audit our KenyaEMR deployment on Google Cloud Platform.
• Maintain proper documentation.
• Become an expert in OpenMRS.
• Work with SQL scripts to export, import and migrate data between our databases.
• Any other relevant duties as assigned by the product manager, senior software engineer and/or CTO.

Qualifications

• Bachelors or Master’s Degree in Information Technology, Computer Science, Math or other technical degree. Equivalent professional experience may also be sufficient.
• 2+ years of experience working with java and key java tools/libraries eg gradle,junit. 
• Experience working with Java Spring framework or any other java web framework.
• Knowledge of Version control tools such as git.
• Experience working with containers is preferred; we use docker.
• Proficient in Linux and MySQL, PostgreSQL or equivalent SQL db.
• Experience working with and deploying to cloud providers eg Gcloud, AWS.
• Ability to pick up new systems and technologies easily.

Behavioral Requirements

• You have entrepreneurial drive, creativity, are resourceful and have a sense of humour.

• You get energy from working with a mission-driven team who are passionate about improving healthcare in Kenya.

Benefits

• Medical Insurance upon successfully completing probation
• Travel reimbursements for travel expenses incurred at work- while going to the field. Please note that this does not cover for daily transportation to the office.
• Working with a team of smart, vibrant and diverse professionals