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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
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DESCRIPTION
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the CVM Tech Lead, the position holder will design, build and support the CVM platform. This role will be responsible for technical delivery of campaigns that drive customer engagement and retention on the CVM platform.
Key Responsibilities
- Work with commercial teams to define requirements for CVM campaigns and translate them into a technical solution.
- Support CVM Application. Configure integration with external API through REST, SOAP, Kafka.
- Develop CVM data mart. Build ETL jobs to extract and load data into CVM Data mart.
- Develop analytics around CVM Campaigns.
- Prepare SIT test cases based on the campaign design requirements.
- Setup of operational procedures to support live operations.
- Improve operations by conducting systems analysis; recommending changes in policies and procedures
- Monitoring of applications, system performance, logs
QUALIFICATIONS
- BS or MS in computer science or equivalent practical experience
- At least 2-3 years of coding experience.
- Experience in at least 1 programming language. Java, C#, Python, Spring Boot.
- Experience with SQL databases, such as Oracle, MySQL, Postgres.
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DESCRIPTION
We are pleased to announce the following vacancy in the Health, Safety and Wellbeing Department within Resources division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
The Health, Safety and Wellbeing function is responsible for the development, implementation and maintenance of all elements of Safaricom’s Health, Safety and Wellbeing management’s system to assure the highest possible degree of health, safety and wellbeing for Safaricom’s employees, contractors, sub-contractors and visitors to company premises/ sites of operations in liaison with the management and teams across all other business functions including stakeholders
Reporting to the Senior Manager Health, Safety and Wellbeing, the role holder will identify and remedy high risk areas in the Fibre Operations of the Technology division, through actively promoting a culture of safety within the Division.
Job Responsibilities
- Implementation of Safaricom’s Health and Safety Management System across Fibre Operations.
- Stewardship of the Health and Safety Management System, procedures and programs towards ensuring flawless business operations across Fibre Operations and projects.
- Implementation of the Safaricom annual high-level Health and Safety Plan ensuring 100% delivery of Fibre related objectives and across Fibre Operations.
- Perform Health and Safety reviews, on-site inspections and audits of physical conditions and work practices to identify and evaluate hazardous conditions and practices within Fibre Operations.
- Develop and implement a hazard identification and risk assessment program for the Fibre Operations developing risk registers and mitigations.
- Coordinate the implementation of controls from results of the HIRA process.
- Provide documented input at the build stage of facilities and infrastructure within the Fibre Operations.
- Provide counsel concerning compliance requirements to Fibre Operations teams, employees, contractors, visitors and other persons directly involved in function-related operations.
- Maintain a strong field presence ensuring that the business operations comply with OSH laws and regulations, Safaricom Standards and internationally accepted OSH standards.
- Coordinate deep dive audits across the Fibre Operations including supplier activities towards determining compliance to Safaricom H&S standards and track actions arising to closure.
- Coordinate related functions Senior Management Tours and engagement activities and reporting
- Oversee I-tower work permit approvals in Fibre Operations
- Oversee Safety moments in Fibre Operations
- New employee and supplier HSW Inductions within Fibre Operations
- Steward the training matrix for Fibre Operations teams (staff and suppliers) and its implementation.
Health and Safety Reporting
- Review the Fibre Operations Health and Safety KPI data and develop trend analysis reports including recommendations on appropriate corrective measures based on the review.
Building Health and Safety Capability
- Steward function-specific health and safety training matrix including statutorily mandated, task specific or general safety training and awareness sessions for Fibre Operations teams, contractors, subcontractor and visitors.
- Develop, document and implement training material on health and safety applicable to role.
- Develop and sustain holistic awareness campaigns at strategic and tactical levels to build health and safety awareness and capability.
Contractor/ Supplier Safety Management
- Ensure maintenance of the comprehensive Contractor/ Supplier Safety Management process.
- Provide overall coordination of the contractor safety management process within the Fibre Operations.
Incident Management
- Coordination of investigation of all accidents, near misses, dangerous occurrences, property damage or losses, first aid cases and medical treatment cases reported across the Fibre Operations and the identification of corrective and/ or preventative action to prevent recurrence, where applicable.
Work Control Procedures
- Develop and implement effective work control (SOP) procedures for high-risk tasks to be utilized consistently.
- Ensure the implementation of a PPE policy to be adhered to consistently during the performance of high-risk tasks.
Emergency Preparedness and Response
- H&S Committees, First Aid and Fire Marshals coordination within Fibre Operations in consultation with HSW Senior Officer
- Coordinate emergency incidents that occur within the Fibre Operations In collaboration with the security team and other stakeholders.
- Ensure that all legal obligations imposed on the Employer with regards to emergency preparedness and responses are adhered.
- Co-ordinate requisite inspections and assessments and risk reduction mitigations as necessary.
- Assist other business functions / stakeholders in the Fibre Operations in the planning and execution of events to assure the highest standards of safety at related events.
- Coordinate first aid team and fire marshal team activities across the Fibre Operations to ensure the promotion of the highest standards of health and safety at the workplace as well as up to standard first aid and fire safety arrangements at the workplace and appropriate response to emergencies that may arise at the workplace.
- Management of the inventory of all first aid amenities/ supplies provided across Fibre Operations (including medical supplies, medical and non-medical equipment and signage) ensuring that they meet, at all times, legal and best practice standards. This shall include inspection and maintenance of the inventory, as and when required.
- Management of the inventory fire safety provisions (fire detection and suppression systems) ensuring that these meets, at all times, legal and best practice standards. This shall include inspection and maintenance of the inventory, as and when required.
- Planning, participation and coordination of H&S arrangements for role-related live events including emergency response in conjunction with other stakeholders.
Digital tools for Health and Safety
- Steward implementation of the digital tools to ensure faster, simplified and more effective management of Safaricom’s Safety and Health Management System across Fibre Operations
- Ensure 100% utilisation of Entropy and I-tower across the Fibre Operations.
Sustainability
- Spearhead and report on HSW related sustainability initiatives within the Fibre Operations.
QUALIFICATIONS
- Ideally a bachelor’s degree in a relevant discipline from a recognized univeristy
- In-depth training, exposure and thorough understanding of the Occupational Safety and Health field in the Telecommunication, oil and gas or manufacturing industry.
- 3-5 years minimum related experience and/or training in Corporate Safety environment. Telecommunication industry an added advantage
- Thorough knowledge of the Occupational Safety and Health Act, The Work Injuries Benefit Act and subsidiary legislation.
- Good understanding of Occupational Safety and Health Management Systems
- Ability to effectively present information and respond to questions from groups of managers or employees
- Demonstrate ability to understand the GSM network and IT infrastructure
- Project Management and Coordination Skills
- Good understanding of incident investigations process
- Communication skills
- Analytical skills
- Excellent communication and interpersonal skills
- Business process analysis techniques
- Risk management and process improvement
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DESCRIPTION
We are pleased to announce the following vacancy in the Health, Safety and Wellbeing Department within Resources division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
The Health, Safety and Wellbeing function is responsible for the development, implementation and maintenance of all elements of Safaricom’s Health, Safety and Wellbeing management’s system to assure the highest possible degree of health, safety and wellbeing for Safaricom’s employees, contractors, sub-contractors and visitors to company premises/ sites of operations in liaison with the management and teams across all other business functions including stakeholders
Reporting to the Senior Manager Health, Safety and Wellbeing, the role holder will identify and remedy high risk areas in the Technology division, through actively promoting a culture of safety within the Division.
Job Responsibilities
- Implementation of Safaricom’s Health and Safety Management System, procedures and programs in the Division towards ensuring flawless business operations at the Division.
- Stewardship of Technology HSW objectives - implementation of the Safaricom annual high-level Health and Safety Plan ensuring 100% implementation at the business unit and across its operations.
- Perform Health and Safety reviews within the function and in areas of operation, on-site inspections and audits of physical conditions and work practices to identify and evaluate hazardous conditions and practices.
- Develop and implement a hazard identification and risk assessment program covering all Technology sites and areas of operations.
- Coordinate the implementation of controls from results of hazard analysis.
- Provide documented input at the build stage of new technology facilities and infrastructure.
- Provide counsel concerning compliance requirements to the Technology management teams, employees, contractors, visitors and other persons directly involved in function-related operations.
- Maintain a strong field presence ensuring that all function-related business operations comply with OSH laws and regulations, Safaricom Standards and internationally accepted OSH standards.
- Coordinate deep dive audits across the role relate function and supplier base towards determining compliance to Safaricom H&S standards and track actions arising to closure.
- Coordinate related function’s Senior Management tours and engagement activities and reporting
Health and Safety Reporting
- Review the Divisional Health and Safety KPI data and develop trend analysis reports including recommendations on appropriate corrective measures based on the review.
- Technology HS reporting and dashboards
Building Health and Safety Capability
- In liaison with HR and the HSW Senior Officer, identify, formulate and steward a function specific health and safety training matrix including statutorily mandated, task specific or general safety training and awareness sessions.
- Develop, document and implement training material on health and safety applicable to function.
- Develop and sustain holistic awareness campaigns at strategic and tactical levels to build health and safety awareness and capability at function.
- Develop internal as well as external communications and engagement activities to promote Health and Safety awareness amongst Technology employees, contractors, sub-contractors and visitors.
Contractor/ Supplier Safety Management
- Ensure maintenance of the comprehensive Contractor/ Supplier Safety Management process.
- Provide overall coordination of the contractor safety management process within the function related activities.
- Technology supplier deep dive coordination
- Technology tenders and gate 1 & 2 processes
- Technology Supplier management and forums
- Influence and monitor In-field inspections and compliance by project/ contract management teams
Incident Management
- Coordination of investigation of all accidents, near misses, dangerous occurrences, property damage or loss, first aid cases and medical treatment cases reported in Technology and the identification of corrective and/ or preventative action to prevent recurrence, where applicable.
Work Control Procedures
- Develop and implement effective work control (SOP) procedures for high-risk tasks to be utilized consistently throughout Technology.
- Ensure the implementation of a PPE policy to be adhered to consistently during the performance of high-risk tasks.
- Oversight over FTTx & Technology Projects
- Technology Standards
Emergency Preparedness and Response
- Coordinate emergency incidents that occur within technology sites of operation in conjunction with other stakeholders.
- Ensure that all legal obligations imposed on the Employer with regards to emergency preparedness and responses are adhered to within the Division.
- Co-ordinate requisite inspections and assessments and risk reduction mitigations as necessary.
- Assist other business functions / stakeholders in the planning and execution of events for the function to assure the highest standards of safety at related events.
- Coordinate first aid team and fire marshal team activities across Technology operations to ensure the promotion of the highest standards of health and safety at the workplace as well as up to standard first aid and fire safety arrangements at the workplace and appropriate response to emergencies that may arise at the workplace.
- Management of the inventory of all first aid amenities/ supplies provided at technology facilities (including medical supplies, medical and non-medical equipment and signage) ensuring that they meet, at all times, legal and best practice standards. This shall include inspection and maintenance of the inventory, as and when required.
- Management of the inventory fire safety provisions (fire detection and suppression systems) ensuring that these meets, at all times, legal and best practice standards. This shall include inspection and maintenance of the inventory, as and when required.
- Planning, participation and coordination of H&S arrangements for function related live events including emergency response in conjunction with other stakeholders.
Digital tools for Health and Safety
- Steward implementation of the digital tools to ensure faster, simplified and more effective management of Safaricom’s Safety and Health Management System across Technology and regional operations.
- Ensure 100% utilisation of Entropy and I-tower across the technology operations
- I-Tower work permit approvals, compliance and oversight
Sustainability
- Spearhead and report on HSW related sustainability initiatives within the technology function.
QUALIFICATIONS
- Ideally a degree in Engineering or science related field
- Relevant qualifications in Occupational Health and Safety
- 3-5 years minimum work-related experience in managing Health and Safety.
- Working experience in the Telecommunication, oil and gas or manufacturing industry.
- Thorough knowledge of the Occupational Safety and Health Act, The Work Injuries Benefit Act and subsidiary legislation.
- Good understanding of Occupational Safety and Health Management Systems
- Ability to effectively present information and respond to questions from groups of managers or employees
- Demonstrate ability to understand the GSM network and IT infrastructure
- Project Management and Coordination Skills
- Good understanding of incident investigations process
- Communication skills
- Analytical skills
- Excellent communication and interpersonal skills
- Business process analysis techniques
- Risk management and process improvement
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DESCRIPTION
We are pleased to announce the following vacancy in the Finance Business Partnering & Decision Support department within the Finance Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
Reporting to the Head of Department; Finance Business Partnering & Decision Support, the individual is key in providing strategic financial guidance and decision support to the Finance management team through coordination of month-end reporting, review of budget & forecast submissions, cost analysis and first-line review of divisional business cases. The role monitors all financial processes and activities within Finance, working closely with the HOD to identify and pursue improvement opportunities across the company.
Job Responsibilities
- Work with the HOD to identify business success drivers (KPIs), monitor and report progress against KPI targets, identify gaps and recommend corrective actions.
- Provide strategic financial input in decision making and play a key management and leadership role in executing efficient processes across the organization.
- Support strategy execution around business objectives and ensure achievement of related financial commitments.
- Provide visibility around costs related to the business processes by driving relevant analyses and reporting.
- Ensure soundness of business cases and maintain strong financial governance with the implementation of best practices.
- Modelling of ‘what if’ scenarios for the business on different revenue and cost levels, challenging assumptions and making recommendations on preferred options.
- Business Planning, Performance Review and Control Environment
- Provide challenge and guidance to the business functions to ensure that the organization produces robust and supportable budgets and forecasts that align to strategic plans.
- Provide timely and accurate analysis reports and advice to divisional FBPs to allow effective management of their units’ budgets and assist them in identifying opportunities, constructively challenging where appropriate.
- Document overall key revenue assumptions and cost drivers for the business and consolidate financials commentary.
- Active participation in monthly performance reviews by coordinating divisional variance analysis and commentary and consolidation of the same for the company.
- Identify performance gaps and recommend appropriate corrective actions.
- Lead the business in understanding and using the financial information to see opportunities and areas of improvements.
- Be the key point of contact between Finance Business Partnering and other Finance departments on business performance against budgets and forecasts.
- Ensure proper internal controls are adhered to and full implementation of the approved Delegation of Authority Matrix on all financial matters across the company.
- Involvement in development and launch of new products to ensure automation of revenue reports and proper accounting treatment to ensure accurate financial reporting.
QUALIFICATIONS
- A graduate with a degree in a financial field
- Recognised accounting qualification (CPA (K), ACCA, etc.)
- 6-8 years’ experience in Finance
- Significant work experience in the telecommunications industry
- Able to develop and recommend financial operational policies and processes for the business
- In depth knowledge and experience to provide strong financial decision support to the business.
- Able to take a holistic view of the business with a financial focus.
- Understands financial data to provide value-added insight.
- Up to date knowledge of best practice in accounting processes and accounting systems.
- Have strong business acumen and highly developed commercial experience
- Experience in strategic decision making
- Highly developed interpersonal and communication skills
- High level experience and skills working with stakeholders
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DESCRIPTION
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Enterprise IT Lead, the ICT Solutions Delivery Lead will oversee delivery of Enterprise ICT products and solutions using Business Domain and IT knowledge. Formulation and execution of the ICT frameworks. Leading a team of senior IT solutions Architects, Program managers and Business analysts, as well as virtual delivery teams consisting of software developers. Break down complex Enterprise business requirements into simple trackable tasks. Be committed to high quality and delivery on time without compromise on scope.
Key Responsibilities
- Lead in implementing technology principles and services to Enterprise customers including infrastructure, integrations, business applications, data management, security, application platforms, and customer-facing technology.
- Provide technology leadership to individuals, teams and multiple groups to analyze solution goals, design & create plans to achieve those goals, and then guiding team members on development and delivery.
- Responsible for leading virtual teams across IT and partner frameworks to deliver the Enterprise business initiatives.
- Deliver effectively in a dynamic Enterprise environment with changing priorities and morphing requirements without slipping timelines.
- Ensure product stability within max 24 hours upon delivery.
- Managing CAPEX Budget & Spend for Solutions relevant to ICT portfolio.
- Lead all Enterprise ICT projects, delivering for the customer as assigned while ensuring they are delivered on time and meeting the quality standards.
- Working closely with the Enterprise Business Solutions team to prioritize business delivery based on ICT mission and demand.
- Responsible for architecture evolution especially towards cloud and micro-services whenever applicable
- Champion implementation of Fit for Future new technologies in all solutions
- Regular stakeholder engagement and alignment
- Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management.
QUALIFICATIONS
- Degree in Computer Science/Engineering/Information Technology.
- Strong business acumen and mindset
- 5+ years of software development experience in a busy IT development environment, 2 years of which must include experience in Business Analysis and Systems design.
- 3+ years’ Experience in Technical Leadership of large IT projects
- Strong technical ability across all areas of ICT including business systems, network and data communications, telephony, cloud infrastructure and end user computing.
- Certifications in architecture, business analysis, software development, Agile Project Management will be an added advantage.
- Team player who is skilled at building up and managing stakeholder relationships successfully
- Ability to persuade stakeholders and to champion effective techniques through delivery.
- Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
- Experience in Solutions Architecture, Business Analysis and Software Development Lifecycle
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DESCRIPTION
We are pleased to announce the vacancy of AML-Analyst; in the Money Laundering Reporting Office within the Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Posting Description
Reporting to the Senior Manager; Money Laundering Reporting Office, the role holder has the responsibility to ensure adherence to the organization’s anti money laundering (AML) and counter terrorist financing (CTF) controls. The person will also ensure that M-PESA services are offered in compliance with provisions of the Proceeds of Crime & Anti-Money Laundering Act, 2009.
Job Responsibilities
- Implement adequate AML and CTF controls to ensure that all possible areas of AML & CTF concerns are covered.
- Perform regular reviews of all AML & CTF controls to assess effectiveness. This includes;
- Sanction and Politically Exposed Person (PEP) screening program
- Transaction monitoring program
- Customer Due Diligence program
- Suspicious Activity Reporting (SAR) management program
- Perform detailed analyses to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses/products.
- Prepare weekly, monthly and quarterly reports on the state of AML program to the MLRO
- Maintain detailed knowledge of current AML regulations and keep track of developments within the AML scope.
- Ensure that AML procedures and processes are in line with regulatory requirements.
- Proactively identify gaps in the assigned projects and follow up on implementation of agreed mitigation controls.
- Report control weaknesses or lapses to the manager in a timely manner, recommend mitigation controls or process changes and follow up implementation of agreed actions.
- Follow-up implementation of recommendations made by Internal and External auditors.
- Maintain strong working relationship with internal stakeholders such Financial Services, Regional Sales & Operations, Enterprise Business Unit, Corporate Affairs and Customer Operations to ensure that compliance issues are regularly discussed and addressed
QUALIFICATIONS
- Bachelor’s degree or its equivalent
- Good knowledge of payment services and operations
- Knowledge of money laundering techniques and regulations
- Demonstrable analytical skills and Experience in working with Server Query Language (SQL) and analysing large volumes of data
- Results oriented, effective communicator and a team player eager to learn and share experiences
- Skills in big data analytics or robotic process automation will be an added advantage
Method of Application
Use the link(s) below to apply on company website.
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