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  • Posted: Oct 11, 2016
    Deadline: Oct 23, 2016
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  • Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communicat...
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    System Analyst - ERP

    Reporting to: Business Applications Team Leader

     

    Range: R3

     

    Department: Technology Division

    Role Purpose: The System Analyst – ERP is responsible for working with end users to shape existing and develop new business processes with the focus on

     

    improving business performance for the future with regards to the ERP applications.

     

    His/Her role will involve implementation of ERP software solutions – version and functional upgrades and  also  performing professional level business systems analysis and project management activities which include planning, designing, implementing and maintaining of the ERP applications

    Key Duties and Responsibilities

    System Analysis / Programming

     

    • Responsible for system analysis, design, development, testing and system implementation
    • Collaborating in planning, design and deployment of any new business applications and enhancement to existing business applications.
    • Provide effective support to users on issues related to system
    • Identify any integration issues and resolve with vendors
    • Provide user training and application support service
    • Report generation for business users

     

    Requirements & Planning Management

     

    • Understand and anticipate requirements from Business Units to fulfill their requirements and help them to meet their expectations
    • Breakdown the requirements into project & set up realistic planning

     

    Integration management:

     

    • Functional design (flows, protocol, scheduling etc..) & Technical Architecture
    • Quality of service KPI definition (capacity, dimensioning, performance, statistics)
    • List of potential incidents/events and procedures
    • List of preventive maintenance tasks (purge, script running)

     

    Academic Qualifications

     

    • Bachelor’s Degree in Computer Science, Engineering, Information Technology or related field or relevant work experience.
    • At least 2-6 years’ experience in a similar position.

     

    Professional Qualifications

     

    • Programming (C#, Vb.Net, PHP)
    • Unix & Microsoft OS
    • SQL & Scripting  in Oracle/MySQL/MS SQL data base

     

    Key Competencies:

     

    • Customer focus.
    • Ability to work as part of a team.
    • Leadership and team building.

     

    This position is opened to Kenyan citizens only.

    go to method of application »

    System Analyst - CRM & Service Delivery

    Reporting to: Business Applications Team Leader

     

    Range: R3

     

    Department: Technology Division

     

    Role Purpose: The System Analyst – CRM & Service Delivery is responsible for performing professional level business systems analysis and project management activities which include planning, designing, implementing and maintaining CRM & Service Delivery Applications.

    Key Duties and Responsibilities

    System Analysis / Programming

     

    • Responsible for system analysis, design, development, testing and system implementation
    • Collaborating in planning, design and deployment of any new business applications and enhancement to existing business applications.
    • Provide effective support to users on issues related to system
    • Identify any integration issues and resolve with vendors
    • Provide user training and application support service
    • Report generation for business users

     

    Requirements & Planning Management

     

    • Understand and anticipate requirements from Business Units to fulfill their requirements and help them to meet their expectations
    • Breakdown the requirements into project & set up realistic planning

     

    Integration management:

     

    • Functional design (flows, protocol, scheduling etc..) & Technical Architecture
    • Quality of service KPI definition (capacity, dimensioning, performance, statistics)
    • List of potential incidents/events and procedures
    • List of preventive maintenance tasks (purge, script running)

     

    Academic Qualifications

     

    • Bachelor’s Degree in Computer Science, Engineering, Information Technology or related field or relevant work experience.
    • At least 2-6 years’ experience in a similar position.

     

    Professional Qualifications

     

    • Programming (C#, Vb.Net, PHP)
    • Unix & Microsoft OS
    • SQL & Scripting  in Oracle/MySQL/MS SQL data base

     

    Key Competencies:

     

    • Customer focus.
    • Ability to work as part of a team.
    • Leadership and team building.

     

    This position is opened to Kenyan citizens only.

    Method of Application

     

    • If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
    • Application should be sent by latest 23rd  October 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
    • Apply through recruitment@telkomkenya.co.ke and quote the job title in the subject field.
    • Only shortlisted candidates will be contacted.

     

    Build your CV for free. Download in different templates.

  • Apply Now

  • Send your application

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