Job Opportunities at Terre des Hommes Netherlands

Objective of the position

The Planning, Monitoring, Evaluation & Learning Officer (PME&L Officer) is responsible for the coordination of the planning, monitoring, evaluation and learning systems of TdH-NL KCO projects with a particular focus on a 2 year GFEMS-TdH-NL project to be implemented in Kilifi and Kwale counties within our sexual exploitation of children programme in Kenya. To ensure the quality of the PMEL of the project, the Officer will assist in the implementation of policies and systems. He/she will also be a resource person to the country team and partners for project/programme planning, reporting and analysis. This is an anticipated position to be filled subject to funding from GFEMS.

Position within the organisation

The PME&L Officer reports to the Project Manager - CSEC Coast and provides functional guidance and support to the project teams in Kenya in relation to quality programme planning, monitoring, evaluation, learning and reporting. He/she will receive technical guidance from the Regional Planning, Monitoring and Evaluation Coordinator (based at the Regional Office East Africa in Nairobi) and the Project Back Office in the Head Office in the Netherlands.

Result areas

• Set up & implement a planning, monitoring, evaluation and learning system for the project
• Develops PME&L system and standards, regulations and instruments for optimal accountability process with regard to implemented policies and programs and/or projects.
• Coordinate implementation of MEL plan within the Building a Future project
• Monitor progress and effects of project interventions against set strategic priorities;
• Support teams to monitor and evaluate progress and effect of the project in respective localities as well as coherence with the overall strategic priorities;
• Facilitate monitoring of cross cutting issues by all stakeholders at all levels.
• Ensuring quality and accountability of MEL:
• Signals and analyses improvement points regarding the accountability of the project and other programmes implemented by the organisation;
• Ensures the systems used to collect data on indicators and to generate relevant MEL reports comply with established quality standards and donor requirements;
• Analyse lessons learned for quality and accountability and facilitate reviews (project, internal and external evaluations) at project level and audits as per agreed standards.
• Facilitation of knowledge building and knowledge sharing on MEL:
• Leads on the analysis, interpretation and reporting of MEL results; a key input to regular narrative reports covering progress of the TdH-NL programme;
• Identifies and formulates MEL findings, lessons learned and recommendations and avail results for decision-making processes and further project development;
• Promotes the utilisation of the collected data at country level in monitoring of strengths, weaknesses and gaps in the implementation and proposed adjustments in PMEL;
• Facilitates dissemination of lessons learnt across the organisation/ programme/ project and with partners, donors and other stakeholders as need arises.
• Information Management:
• Facilitate capacity building for the implementing partners to enable them to monitor and evaluate their own efforts to gather and analyse relevant data and produce required progress reports;
• Assists the country office, local partners and major stakeholders in the strategic use of data and information so as to improve the impact of the country programme;
• Convene and chair M&E country platform meetings with country and partner PMEL focal points for collective analysis and interpretation of PMEL information.

Result: PM&E system (co-)setup, with standards, regulations and instruments developed, data analysed and the project activities accounted for in a timely and correct manner.

• Give technical advice and provide information on M&E related issues for the project
• Is the point of contact for substantive questions regarding the MEL focus area.
• Provides solicited and unsolicited advice, information, and support regarding the policies pursued and programmes/projects within the organisation and their accountability.
• Generates (management) information for annual plans, the budget, and budget monitoring for the project

Result: Quality and Timely PME&L Management information is provided guiding key decisions within the organisation.

• Co-develop quality policy
• Follows, signals and analyses relevant bottlenecks, trends and developments, within the project, inside and outside the organisation.
• Translates these into consequences, opportunities and/or improvements to the quality policy for the benefit of the entire project, TDH-NL and implementing partners organisation.
• Advises management regarding the development or adaptation of the quality policy pursued.
• Evaluates the developed policy, identifies possible bottlenecks/deviations, and makes suggestions for improvement.

Result: Quality policy co-developed in such a way that developments have been timely signalled, analysed and translated to the organisation with quality improvement proposals have been brought forward.

• Maintain contacts
• Maintains internal and external contacts associated with the function.
• Builds and maintains a network of stakeholder organisations.
• Initiates and develops information and knowledge transfer in the applicable policy area and provides information and advice to internal and external stakeholders.

Result: Contacts have been maintained in such a way that the organization is well represented in external circles.

Education, experience and skills required

• Must be a graduate of statistics, social sciences or other relevant social science degree.
• Must have a minimum of 5 years experience in programme planning, monitoring, evaluation and learning.
• Proven capacity to build the MEL skills of colleagues and/or partners;
• Knowledge of and experience in project cycle management, including the use of logical framework, theory of change, outcome mapping and monitoring and other planning tools.
• Knowledge of and experience in setting up and implementing planning, monitoring, evaluation and learning systems;
• Knowledge of principles and current approaches to MEL;
• Strong skills in collecting, analysing, interpreting qualitative and quantitative data;
• Experience with Child Rights based programming especially in the area of child exploitation with a bias in trafficking and sexual exploitation CSEC is an advantage.
• Experience with Lobby & Advocacy.
• A high level of written and verbal communication, including an ability to write clear and concise reports.
• Verbal and written fluency in English and verbal capability in Kiswahili.

Personal profile

Analytical capacity

Understanding the essence of complex issues by logical reasoning, investigation of potential causes, separation of key messages from the mass of detail and acknowledgment of their interdependence.

• Innovative: documents and analyses innovative strategies and new approaches for purposes of updating the MEL plan.
• Initiative taker, makes sound judgment, creates synergy and manages conflict and open to learning and sharing knowledge.
• Supports and involves others in the immediate vicinity in issue analysis while demonstrating exemplary behaviour.

Driving for quality

Setting stringent requirements for the quality of your own or other people’s work; striving for continuous improvement.

• Sets high standards for the quality of work within the organisational entity and encourages continuous quality improvement.
• Skilled at multitasking and prioritising, working independently with minimal supervision, leading and designing projects autonomously.
• Flexible and adaptable: willing to work irregular hours in accordance with the needs of the role.

The power of persuasion

Expressing opinions convincingly, demonstrating interaction and debating effectively, thereby generating acceptance of viewpoints and ideas.

• Defends and argues points of view with tact and in a clear and convincing manner while taking other opinions into account.
• Team player, facilitating open communication in the team and building relationships.

Networking

Builds relationships and networks that are helpful when realising objectives and utilises informal networks to get things done.

• Excellent interpersonal and intercultural skills and ability to interact professionally with partners, donors, stakeholders and staff at all levels of the organisation.

Stakeholder orientation: establishes, builds and sustains effective relationships within the work unit, partnership, and with internal and external stakeholders; anticipates the needs of partners and addresses them promptly

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Objective of the position

The Project Finance Officer works with the Kenya based Country Team, and receives hierarchical supervision from the Finance and Administration Officer (FAO). He/she will be expected to work in close collaboration with the Project Manager accountable for the full roll out and oversight of the GFEMS project implemented in Kilifi and Kwale counties within our sexual exploitation of children programme in Kenya. The project titled Building a Future focuses on basic education support, vocational skills training for victims of commercial sexual exploitation, and building livelihood alternatives to address poverty targeting families of victims of sex trafficking to prevent further exploitation/re traficking. S/he will be responsible for ensuring timely and effective support, logistical and financial facilitation/administration to enable smooth implementation of the project.

This is an anticipated position to be filled subject to funding by GFEMS for the project.

Main Duties and Responsibilities

• Perform financial administrative work
• Assists in collecting relevant (financial) administrative data and verifies its accuracy, reliability, completeness and timeliness.
• To coordinate with the Finance and Administration Officer on all finance related issues of the assigned project;
• To be responsible for all financial (cash and cheque) transactions and recordings and safekeeping of related documents;
• To be responsible for timely monthly financial reports and budget requests of assigned project and to keep the books as per the guidelines of the regional office and requirements of national government;
• To assist in office audits/monitoring visits undertaken by the Nairobi and regional office;
• To be responsible for safeguarding the organisation’s assets in close coordination with the project coordinator and the country office;
• Responsible for managing cash flow and transfers to the assigned projects;
• Responsible for verification of bank details for assigned projects before forwarding them to Finance and Administration Officer;
• Responsible for overseeing and monitoring project expenditure and reporting any irregularities to the Finance and Administration Officer;
• To ensure field advances are settled in a timely manner in line with the financial guidelines;
• To perform field monitoring visits to the assigned projects;
• To support project staff to ensure that the project reports are delivered on time and are of good quality, according to TdH-NL and donor standards.
• Identify together with Finance and Administration Officer areas for further improvement on financial management and define frameworks, procedures and indicators oriented towards improved organisational and financial management;
• Responsible for organising day to day field logistics for the field team and Kenya Country office team field visit;
• Responsible for procurements of the GFEMS- TdH-NL project and ensuring they are in line with TdH and donor financial guidelines;
• Manages the financial records archive, keeps it current and complete and provides the required files/documents on request.
• Maintains various supplies (office supplies etcetera) and in case of shortage, handles orders to the responsible colleague.
• Make information available
• Ensures appropriate and timely delivery of information by internal stakeholders. If necessary, engages with those involved.
• Assists in periodic reports and ad hoc analyses of a financial nature.
• Assists in compiling (periodic) summaries of various nature and content.
• Assists in contributing to the preparation and establishment of reports; collects and processes data for the budget, annual plans, division plan, annual reports and periodic reports of the department in this context.
• Assists in the delivery of data for the progress, management and accountability reports of the department.
• Facilitate work processes
• Acts proactively on developments that affect the financial focus area and with respect to their own department.
• Identifies potential bottlenecks in the work processes and/or financial systems; makes improvements and undertakes relevant actions, after approval by the manager.
• Guards budgets, identifies potential bottlenecks and proposes measures to be taken.
• Solves problems of a deviant nature within set guidelines and procedures.
• To carry out any other duties that can reasonably be asked of this position.

Education, experience and skills required

• Relevant University degree up to at least Bachelor's level.
• Relevant accounting professional qualification up to completion level.
• Practical experience in financial administration - planning/budgeting, execution, controlling, documentation and reporting (grant management cycle).
• Minimum of five (5) years relevant working experience in a similar non-profit organisation.
• Previous experience of working with INGOs is highly desirable.
• Advanced knowledge of MS Excel/Google sheets is essential.
• Verbal and written fluency in English and verbal capability in Kiswahili.
• Social skills required for communication with external relations and colleagues, the acquisition of clarifications of data, reports and the solving of problems.

Desired Competencies

• Accuracy and attention to detail
• Focus on results
• Ability to work in a team and under pressure to meet deadlines
• Strong interpersonal communication skills- written and orally
• Planning, organising, cooperation, performance oriented
• High degree of taking initiative and working independently

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Objective of the function

The Project Manager - CSEC Coast - Building a Future project works with the Country Team, and receives hierarchical leadership from the Country Manager (CM) to whom he/she reports. He/she will be in close collaboration and consultation with the Country Manager accountable for the full rollout and oversight of a 2 year GFEMS-TdH-NL project in Kilifi and Kwale counties within our sexual exploitation of children programme in Kenya. The project focuses on basic education support, vocational skills training for victims of commercial sexual exploitation, and building livelihood alternatives to address poverty targeting families of victims of sex trafficking. S/he together with the implementing partner team will be responsible for ensuring effective quality implementation through work planning, technical support, coordination, (internal and external) and partner capacity building and support. The project manager is responsible for the realisation of the CSEC Coast project in accordance with the preselected goal(s) with regard to lead time, budget and quality.

This is an anticipated position to be filled subject to funding.

Results Areas, Main Duties and Responsibilities:

• Realising the project objectives.
• Overall management including effective planning, implementation and monitoring of project outcomes.
• Translates a developed project plan into a concrete and achievable work plan for project execution, submits this to the client for approval and communicates the work plan to the stakeholders.
• Makes a proposal for the composition of the project team; consults with the management and/or project developer about the availability of internal staff and the possible deployment of third parties within the project.
• Ensures project execution based on the work plan drawn up; directs the project team to this end, checks the progress of the project in terms of time, budget and quality and solves any conflicts/bottlenecks.
• Works with TdH finance team to procure project supplies in line with project budgets.
• Works Professionally within TdH-NL’s policies and codes of conduct, including those related to child protection/safeguarding, confidentiality, safety and security and ethical practice.
• Ensures that the project officers and partners follow the policies, processes and protocol regarding child safeguarding.
• Communicates incidents and violations of the policies in line with the established protocol.

Result: Project has been implemented according to the objectives of the developed project plan and the project team is involved, well-functioning and informed.

• Project Monitoring, Evaluation and Learning.
• Works in close collaboration monitor with the PMEL Officer and Regional PMEL Coordinator to monitor and report on the project progress.
• Identifies opportunities for improvement of working methods and procedures.
• Applies improvements in working methods and procedures.
• As part of a team, translates developments and situation specific information into thematic and country annual and strategic policies.
• Assists in the continuous assessment of child protection needs and gaps in the counties in order to ensure that these are appropriately reflected in project strategies and interventions.
• Identifies new trends and developments in the area of child exploitation and sex trafficking.
• As and when relevant, coordinates the activities of assigned consultants for specific tasks, such as evaluations, learning agenda, etc.
• Supports the Senior Communication Advisor at the Regional Office with information and materials for marketing and communication, e.g. news items (case stories), documentaries and photos.
• Ensures appropriate reporting, including through monthly and quarterly reports, are on time , accurate and as per GFEMS’s requirements.
• Has an active contribution to the continuous process of quality improvement for the provision of services in the specific policy area.

Result: Service has been improved in such a way that responses to relevant developments are made and contacts are maintained.

• Collaboration, Networking and Representation
• Follows and identifies relevant (social) developments and issues and translates these into opportunities for the organisation and developed projects.
• Evaluates realised projects and, if necessary, proposes improvements for future project execution.
• Maintains relevant network contacts and represents the organisation with internal and external relationships.
• Encourages and guides collaborative processes with internal and external stakeholders in the context of the project.
• Maintains contacts with stakeholders and interested parties to gauge whether the project meets expectations.
• Represents TdH-NL in protection cluster meetings and contribute to interagency initiatives.

Result: Service has been improved, such that responses to relevant developments are made and contacts are maintained.

• Programme Development.
• Support Country Manager Kenya and the Programme Development Manager in identifying project development opportunities in Kilifi and Kwale counties.
• Represent Kenya country office in critical spaces to increase visibility and credibility with donors and other external stakeholders ensuring we continue to claim our role as an expert organisation in our theme areas.
• Develop and share project ideas for further development into concept notes and proposals.
• Perform any other duties as relevant for the country programme as assigned and as can reasonably be expected from the position, in consultation with the line manager.
• Support the Country Manager Kenya and the Programme Development Manager in identifying project development opportunities in Coast region.
• Represent Kenya country office in critical spaces to increase visibility and credibility with donors and other external stakeholders ensuring we continue to claim our role as an expert organisation in our theme areas.
• Develop and share project ideas for further development into concept notes and proposals.

Education, experience and skills required

• MA degree in Social Sciences, Gender, Development Studies or related fields.
• Minimum of 5 years work experience.
• Experience in CSEC and trafficking Project Management is considered an asset.
• Familiarity with guidelines in Child Rights programming and coordination including CSEC and sex trafficking prevention.
• Proven knowledge and experience in developing and supporting community mobilization projects for CSEC prevention and behaviour change.
• Experience with financial management.
• Experience in supervising/leading a team.
• Verbal and written fluency in English and verbal capability in Kiswahili.
• Strong interpersonal communication skills- written and orally.
• Planning, organising, cooperation, performance oriented.
• High degree of taking initiative and working independently.

Personal profile

• Exhibits composure and professionalism. Ability to represent TdH-NL in Kenya to donors, government officials, other NGOs, other external stakeholders in a self assured manner.
• Excellent negotiating and communication skills both oral and written.
• Ability to work under pressure and with limited supervision.

Competency profile

Coaching

Make others enthusiastic and motivate them to achieve a previously defined result. Encourage others to develop themselves to the full.

Level 2: Gives others the room to work independently and coaches them along the way.

Planning & Organising

The effective alignment of activities, time and resources to achieve objectives.

Level 3: Coordinates and aligns activities and supports and encourages others in the direct vicinity to start to plan and organise.

Problem-solving ability

Actively seek logical, tangible and realistic solutions for problems.

Level 3: Can identify and articulate the core of the problem, can initiate the collection of relevant data and can propose solutions.

Performance orientation

Focused on goal setting and active achievement of results.

Level 3: Can articulate the results to be achieved – and achieves them!