Job Vacancies at CIC Insurance

PURPOSE:

Responsible for analyzing and settling all legal matters relating to third party claims lodged with CIC and pursue recoveries with respect to material damages.

PRIMARY RESPONSIBILITIES:

• Review pleadings, legal opinions and status reports prepared by external advocates and action as appropriate.
• Conduct legal research and prepare legal opinions for review/ advice by management.
• Engage in negotiations with third party claimants with a view to settling admissible claims out of court.
• Issue instructions depending on the task to various service providers involved in the claims process such as advocates, investigators amongst others.
• Respond to demand letters from third party advocates and/or claimants;
• Initiate and ensure timely processing of legal claims payments (judgements, fee notes and discharge vouchers).
• Maintain and update reserves for all files.

Academic and Professional Requirements

• Education  Bachelor’s degree in Law or in a related field    E
• Professional Qualifications    Postgraduate Diploma in Law required
• Advocate of the High Court of Kenya
• Progress in ACII, Diploma in Insurance (is an added advantage) E

Experience Required:

• One year Relevant experience 

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PURPOSE:

The Assistant Manager-Claims Operations will be attached to the legal claims’ unit. He/she will play a pivotal role in managing and overseeing the legal operations within Claims Department. They will ensure adherence to legal claims handling guidelines, co-ordinate communication between the advocates and witnesses/clients and ensure efficient claims resolution.

PRIMARY RESPONSIBILITIES:

• Serve as a liaison between advocates, service providers, claimants and other stakeholders to facilitate effective communication and resolution of cases.
• Coordinate and conduct investigations into third party injury/property damage claims to determine their validity, legality and adherence to policy terms.
• Coordinate with advocates and witnesses to ensure court attendance for all cases coming up for hearing and timely conclusion of matters.
• Periodic review of pending cases and contact insureds, agents and vendors to determine progress and communicate status.
• Review and analyse the correspondences and recommend appropriate actions at the same time, maintain a record of all legal correspondences received within the department.
• Implement quality control measures to minimize errors and claims leakages and ensure compliance with regulatory standards.
• Maintain a register of all active court matters, case development, decision and outcome.
• Ensure accuracy and completeness of legal documentation, reports, and correspondence produced during the claims process.

Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in Business Administration, Insurance or a related field    E
• Professional Qualification    Diploma in Insurance (IIK or CII)    D

Experience Required:

• Five years Relevant experience