Job Vacancies at Penda Health

Package: Salary commensurate with qualifications and experience & Competitive benefits including comprehensive medical cover and participation in a staff ownership program

Job description

The Product Manager at Penda will play a pivotal role in achieving our vision of technology enabled healthcare. The role will focus on digital business transformation as it relates to engagement with our patients, our workforce and the organization as a whole. You will collaborate with different business stakeholders across the company and at multiple levels to research, experiment and collaboratively define key components of our digital roadmap. You will also work closely with software vendors and IT departments to evaluate and roll out software modules.

Responsibilities

• Take ownership for the evolution and adoption of a wide portfolio of technology at Penda Health that covers patient centric tools such as chatbots and remote video conferencing, clinical support systems such as Electronic Medical Records and intelligent decision support as well as internal business support systems for HR, Finance and Quality.
• Research the needs and pain points of users including patients, clinical staff and business users
• Define technology solutions based on an analysis of user requirements and in alignment with Penda’s evolving business strategy
• Achieve buy in from business stakeholders through effective communication of the future state impact of proposed technology solutions
• Create functional specifications and project plans and closely monitor the efficient implementation of technology projects with our IT department and software vendors
• Manage communication proactively with different stakeholders across the business by providing demos and general status updates on projects
• Assess and ensure on an ongoing basis, that technology delivers on the promised value and expectations of the business

Qualifications

• Masters degree in business administration, Information technology or a related area
• 5 years experience in digital product management or as a business analyst that includes functional experience in user experience research,  process analysis and creating product specifications
• Demonstrated experience driving digital adoption by working with cross functional teams
• Experience in digital health is a plus

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Package: Salary commensurate with qualifications and experience & Competitive benefits including comprehensive medical cover and participation in a staff ownership program

Job description

The core of your job is to build relationships with insurance partners and large employers to understand their healthcare needs and then find ways for Penda to partner to provide solutions. You will be pioneering this role working directly with our General Manager of the Kenyan Medical Centres with close collaboration with many key leadership team members across the organization. 

Responsibilities

• Continuously work to understand the needs of insurance companies and large employers so as to be able to develop and sell solutions that meet their needs 
• Ensure excellent service delivery to partners  in collaboration with other core departments 
• Generate leads through offline and online channels
• Conceptualize, create and disseminate sales collateral including presentations, brochures, etc
• Lead account management processes to ensure 100% client satisfaction
• Track processes in a robust CRM and constantly evaluate the tool for usefulness 
• Make sure Penda’s culture is supported and expanded in everything we do

Qualifications

• 5 years of experience in business development/sales and B2B account management with large companies
• MBA or equivalent experience 
• Passion for consultative selling and customer success
• Demonstrated ability to conceptualize healthcare solutions for insurance companies or large corporates

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Package: Base salary + benefits such as full medical cover 

Job description

We are searching for smart, caring and responsible Pharm Techs who want to become amazing all-around, evidence-based Pharm Techs. This is a key clinical position that will provide a critical impact on our ability to provide comprehensive healthcare to our patients.

Responsibilities

• Prepare medications by reviewing and interpreting clinician’s prescriptions
• Dispense medications, packaging, and labeling pharmaceuticals as per the prescription
• Control medications by monitoring drug therapies, advising on interactions and advising clinicians on alternatives
• Provide pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies
• Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory levels, anticipate needed medications and supplies, place orders and manage short expiry drugs
• Receive, verify, bill, fill and dispense drugs/medical supplies as ordered or prescribed by a qualified medical practitioner.
• Enforce loss prevention policies at the pharmacy
• Enforce the Dangerous Drugs Act regulations in the Pharmacy
• Be an integral member of the whole medical centre team in providing an amazing patient experience. Handle patients with empathy and understanding
• Be a great teammate and go above beyond by actually making sure your teammates love their work. Work well with other colleagues and go above and beyond what is expected from you.  

Qualifications

• Diploma in Pharmaceutical Technology required 
• Must be registered with Pharmacy and Poison Board
• Minimum 3 years’ experience in health or community-related work
• Outstanding patient interaction skills are a must
• Great team player with drive for results and enjoys being part of a team

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Package: Base salary + benefits such as full medical cover for yourself and family,

Job description

We are searching for qualified laboratory technicians who can ensure outstanding patient experiences while providing the highest quality laboratory results. This is a key clinical position that will provide a critical impact on our ability to provide comprehensive healthcare to our patients. 

Responsibilities:

• Provide comprehensive laboratory services. You will see a wide variety of patients who present with various complaints and have different laboratory needs.
• Attend to patients with high quality standards in an extremely friendly manner and seek second opinions if necessary.
• Enforce infection prevention procedures, ensure the highest patient safety.
• Monitor lab stock levels and produce monthly lab stock orders.
• Actively participate in Quality Improvement Programs essential to ensure that laboratory testing is accurate, timely and meets patients’ needs.
• Maintain competence in Laboratory Information System accuracy and completeness (within our Electronic Medical Records) that is crucial to the quality operations of the laboratory and patient care.
• Our lab techs do much more than just work in the lab. Lab techs are expected to help with managing the petty cash at the clinic which will ensure all money is accounted for. 
• Be a great teammate and go above beyond by actually making sure your teammates love their work. Work well with other colleagues and go above and beyond what is expected from you.  
• Help us grow our clinical services. As a start-up company with a big vision, every team member plays an integral role in transforming the healthcare system in Kenya.  We are looking for everyone to contribute their creativity and energy toward realizing the vision of friendly, high-quality, affordable health care.

Qualifications

• Diploma, Higher Diploma or BSC in Medical Laboratory Science and current registration with KMLTTB
• Minimum of 3 years experience in a busy Laboratory setup
• Fully proficient in a wide range of lab services, including haematology
• Outstanding patient interaction skills and ability to well with teammates

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Location: We are a growing company with frequent openings at all our branches, preference will be given to candidates who are flexible about work location and hours.

Type: Full Time

Min. Experience: Mid Level

Package: Base salary + benefits such as full medical cover for yourself and family, monthly airtime, and regular training

Job description

We are searching for caring and smart clinical officers who want to become part of a team of amazing all-around, evidence-based clinical officers. Being a clinical officer at Penda Health includes a lot more than your usual job. You treat patients independently and make your own decisions, with the support of guidelines, technology and clinical mentors. 

Responsibilities:

• Provide comprehensive and high-quality clinical services including (history taking, examination and assessment and prescription of treatment) to patients.
• Order investigation and interpretation of results for diagnosis and explain the results to the patients and the intended treatment.
• Attend to emergencies presenting to the clinic and recommend referrals for cases that cannot be managed.
• Carry out minor surgical procedures as per Penda’s service schedules.
• Ensure that all required observations and vitals, prescribed treatment and procedures are carried out and documented on patients’ charts.
• Create phenomenal patient experiences, including counseling and sensitizing patients through health talks on preventive and promotive health.
• Embrace, learn and develop in an evidence-based medical system in line with Penda’s developed protocols.
• You may be assigned additional tasks within the medical center by the branch manager or senior clinical officer.
• Be a great teammate and go above beyond by actually making sure your teammates love their work. Work well with other colleagues and go above and beyond what is expected from you.

Qualifications

• 3 years of work experience after internship
• Registered with Clinical Officers Council and have a valid practicing license
• Diploma, Higher Diploma or BSC in clinical medicine
• Outstanding patient interaction skills are a must
• Great team player with drive for results and enjoys being part of a team