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  • Posted: Jan 7, 2025
    Deadline: Not specified
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    Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.
    Read more about this company

     

    Sales Team Leader

    Key Responsibilities

    • Turnover growth through gross sales, jobbing revenue & products, better than budget including the launch of new innovations and Innovation sales targets.
    • Effective management thereby ensuring the development and retention of quality sales colleagues. Inspirational Leadership
    • Be hands-on, ensuring that infield training with all sales colleagues is being implemented on a regular basis to build more effective communication, enabling easy identification of training requirements, needs and shortfalls in the sales colleagues' abilities. Under 6 months - once a week infield assessments to be conducted, over 6 months - twice a month infield assessments to be conducted and 1year plus - monthly assessments to be conducted infield.
    • Accurately identify appropriate action plans to ensure development of all colleagues.
    • Ensure that correct planning takes place so that full territory management is achieved to obtain the best results.
    • Conduct Weekly 1on1 meetings with all sales colleagues to understand development requirements.
    • Analyse measurements to identify individual performance ratios. Use the individual ratios to identify and agree individual training and development needs.
    • Using excellent coaching skills ensures sales colleagues are developed, mentored and developed.
    • Using individual performance ratios, agree to targets and objectives with all reports.
    • Manage activity by identifying areas for training and support through measurement and observation, through infield assessments.
    • Ensure appropriate training is delivered, reviewed and implemented.
    • Ensure accurate management measurement and management of all key activities, ie. customer contact, planning, calls, quotes, sales and value.
    • Assist and be responsible (with the SC’s) for all 1st yr terminations, ensuring 24hr response rate and full and accurate feedback to the business
    • Drive “unpaid since inception” list and assist with financial queries
    • Manage the vehicle fleet ensuring all vehicles are safe and clean at all times - monitoring service
    • Ensuring all company H&S regulations are adhered to at all times and the “everyone goes home safe” campaign is reinforced continuously
    • Monthly meetings with the regional sales manager, to identify and prepare action plans to effectively address all under performance in the team.
    • Set a strong example for all sales colleagues in areas of personal character, commitment, organizational and selling skills and work habits.
    • Schedule regular effective sales meetings with all sales colleagues to effectively communicate information.
    • Schedule regular weekly training sessions with all sales colleagues, incorporating product knowledge and Sales methodology.
    • Effective preparation of all sales colleagues for annual sales performance assessments, to ensure a high standard is achieved and maintained.
    • Weekly meetings with the branch manager, with feedback sessions on each individual sales colleague to ensure that areas of improvement are identified correctly, pipeline information is discussed and assessed.
    • Weekly forecast meetings are held with branch managers to ensure the quality of pipeline and forecasting information. Accurate sales forecasting through proper understanding of DSP/SOLO and the pipeline document.
    • Drive cross divisional leads
    • Hold monthly branch sales and service meetings where excellence is recognised and celebrated.
    • Hold regular quarterly sales and service meetings to recognise excellence across all divisions.
    • Conducting regular quarterly performance reviews with Sales colleagues to monitor development and career path.
    • Analyse service delivery in constructive communications with Branch Managers.
    • Assist sales colleagues with preparation of proposals and presentations to board level.
    • Initiate and coordinate development of action plans to penetrate new markets.
    • Ensure that follow up is completed and effective communication with service takes place.
    • Ensure that effective recruitment and selection is achieved by complying with best practice and the divisional sales recruitment policy.
    • Invest energy and motivation of staff and create a “customer service” culture.
    • Drive all divisional and national reward and recognition schemes.
    • Develop effective communication between the functional management team.
    • Be aware and report any significant changes and competitor activity.

    Requirements:

    • Key requirements
    • A diploma or degree qualification in any business course
    • A good grasp of the Company's products and services
    • Proven experience as a Sales Team lead
    • Strong orientation/connection with the values of service, relationships and teamwork and Customer!
    • Ensure delivery of excellent sales results, goals and initiatives and excellent customer service.
    • Negotiation skills
    • Coaching skills
    • Client service orientation
    • High energy level / self motivated /
    • Teamplayer / collaborative / initiative / innovative / persuasive
    • High integrity / disciplined / structured / determined / tenacious
    • Inspirational
    • Well developed communication skills (written / verbal / non-verbal)
    • Ability to form high level customer relationships
    • Planning and organizing / work management
    • Computer literacy -( MS word, Google, Excel and Internet)
    • Numeric and Presentation skills

    go to method of application »

    Sales Consultant - Mombasa

    Key Responsibilities

    • Visit potential/existing customers to demonstrate all the services and products offered by the Company.
    • Communicate effectively to customers, giving precise solutions and presenting quotations in a most articulate manner
    • Upsell, cross-sell, identify and develop new business from existing customers to increase the service range within the region Close sales and convince clients why services offered by the Company are superior and beneficial to what the competition offers
    • Mediate the price increase process with the clients
    • Undertake debt collection and maintain your customers within agreed credit terms
    • Meet the desired and agreed sales target on a monthly basis
    • Maintain and manage a healthy sales pipeline and meet the calls per day target
    • Take charge of the improvement and achievement of the agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
    • Carry out account management for allocated customers in line with procedure and best practice
    • Monitor the day-to-day commercial performance of each account within your territory.
    • Support the tendering teams with customer surveying and quotation process
    • Actively support the conversion of sales leads
    • Partake in and support marketing activities in line with the strategy
    • Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
    • Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers
    • Critical Competencies
    • Establish SMART objectives for self and others
    • Be enthusiastic and work with energy to achieve company standards and goals
    • Monitor the progress of objectives and take action to ensure delivery to agreed timescales, and cost
    • Plan, organise and prioritise workload effectively Act Commercially

    Requirements:

    • Key requirements
    • A diploma or degree qualification in any business course
    • A good grasp of the Company's products and services
    • minimum of 2 years experience in Direct or Field sales
    • Strong selling skills
    • Demonstrated ability to generate leads
    • Self-drive and initiative in current role
    • Valid driver's licence, with a minimum of 2 years experience
    • Any relevant tertiary education

    Method of Application

    Use the link(s) below to apply on company website.

     

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