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  • Posted: Apr 15, 2024
    Deadline: Apr 26, 2024
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    Deloitte Consulting is a leading provider of innovative development solutions to U.S. and international donors, foundations, governments, and Fortune 500 companies. With member firm presence in more than 150 countries, we bring the power of a global firm and leverage our immense technical expertise and firm capabilities to bring integrated approaches to US A...
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    Head of Digital

    Description

    • Our client is one of the largest companies in the financial services industry in the region and is involved in provision of financial services personalized according to client needs and serving a niche market. The company is continuously innovating the design of financial products and services for today’s constantly changing world. It is seeking to recruit a highly motivated, talented and innovative individual to fill the following position:

    Head of Digital

    • Reporting to the Director Operational Excellence, the Head of Digital will lead the development and execution of the innovation strategy while helping to transform the organisation.

    Key Responsibilities

    • Lead the development and execution of the innovation strategy while helping to transform the organisation.
    • Lead the scoping and continuous review of the impact of disruptive technologies and explore digital customers’ needs, expectations, behaviors to translate insights into actionable strategy.
    • Drive the acceleration of the organization’s digital transformation by rethinking the organization customer experience, improving operational efficiency, and testing new business models through the use of digital technologies.
    • Identify opportunities to leverage Artificial Intelligence and Intelligent Automation to change the way we sell and deliver our services.
    • Design and manage programs to facilitate revenue growth from new businesses and efficiency improvements across the organization.
    • Lead the process of continuously identifying opportunities for solutions and customer needs, and work with internal stakeholders and ecosystem partners to develop and implement solutions.

    Requirements

    • Bachelor’s degree in business, Finance, ICT, Project Management, Engineering, or a related field.
    • Minimum if 10+ years relevant experience, five (5) of which must have been at a senior level in relevant roles)
    • Innovation experience ideally in financial services, telecoms or FinTechs
    • Experience in design thinking, agile development, and lean start-up methodology
    • Thorough understanding of disruption, corporate intrapreneurship, and portfolio management

    go to method of application »

    Director, People and Culture

    Director, People and Culture

    • Reporting to the Group Chief Executive Officer, the Director - People and Culture will be responsible for leading all aspects of People Management and Culture/Employee Relations within the Company.

    Key Responsibilities

    • Develop and implement a comprehensive people management strategy that supports Company's business objectives.
    • Oversee talent management strategies, encompassing recruitment, onboarding, performance management, learning and development, succession planning, and employee retention and champion diversity, equity, and inclusion (DEI).
    • Design and implement employee experience initiatives to attract, engage, and retain top talent, including competitive compensation and benefits, well-being programs, and a positive work environment.
    • Conduct regular culture assessment to validate what the existing culture is, the preferred culture would be and the underlying gaps/ challenges.
    • Drive development and implementation of a Culture Transformation Program and plan aimed at bringing into place a culture that is in line with the organization values, mission, and vision.
    • Conduct regular post implementation assessment to evaluate effectiveness of the culture change initiatives.

    Requirements

    • Be a holder of a Bachelor’s Degree in related field, gained from a recognized institution.
    • Master’s degree in related field will be added advantage.
    • Have knowledge and relevant work experience of not less than fourteen (14) years, with at least seven (7) years served in senior leadership position.
    • S/He must be a strategic thinker, with a big picture mindset and commercial aware and tech savvy.
    • Practicing license from IHRM
    • Chartered Human Resources Management Professional will be added advantage.
    • Certificate in Corporate Governance will be an added advantage.

    go to method of application »

    Director, Operational Excellence

    Director, Operational Excellence

    • Reporting to the Group Chief Executive Officer, the Director Operational Excellence will be responsible for steering excellence through strategic oversight of IT, digital, marketing, communication, customer experience and business change and transformation functions.

    Key Responsibilities                                                           

    • Develop and oversee the implementation of strategies, policies, and procedures to guide the division activities in line with Company strategy.
    • Provide leadership in the coordination of digital and innovation activities in the organization to ensure achievement of competitive advantage in the market.
    • Oversee the Company brand ensuring that marketing and brand development strategies are well executed to achieve desired outcomes.
    • Lead the organisation in ensuring exemplary customer experience including customer service and continuous improvement in customer satisfaction.
    • Drive change management and transformation initiatives in the organisation to ensure that such initiatives derive value for the organisation in line with the business strategy.

    Requirements

    • Be a holder of a Bachelor’s Degree in related field, gained from a recognized institution.
    • Master’s degree in related field will be added advantage.
    • Have knowledge and relevant work experience of not less than fourteen (14) years, with at least seven (7) years served in senior leadership position.
    • S/He must be a strategic thinker, with a big picture mindset and commercial aware and tech savvy.

    Method of Application

    Use the link(s) below to apply on company website.

     

    If you believe you meet the role requirements and can clearly demonstrate your abilities, please submit your application, including certified copies of relevant academic and professional certificates and testimonials, your curriculum vitae, details of your current position, current remuneration, as well as email and telephone contacts of three (3) referees who can speak of your competence, character, and integrity.

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